Email Support

Email Support

Need some help with your business emails? Here are several topics that can help you to setup and maintain your email accounts.

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500 Connection timed out (Winsock error #10060) error messages

500 Connection timed out (Winsock error #10060) error messages. This is the message pop up in screen while I am trying to send email through our internal system.

Question

7

1

0

No service today 3/1/2025?

Is your mail server not working today?   I cannot get into roundcube.  Please provide customer service, what phone number can I call that is working during the weekend 

Question

9

0

0

"Certificate" problems

Every time i send an e-mail from my homestead e-mail account I get these two pop-ups. Why? How do I get rid of them?

Question

14

2

add link to email

My email is not showing any options to add a link or italics

Question

7

0

0

DNS records

I'm trying to install new DNS records but it seems like the ones that contain underscores are producing an error. Is there a way to have these added?

Question

16

1

0

email unavailable

This morning my em client email was unable to access homestead servers, I logged in and am also unable to access my webmail. I tried to get the system status and it timed out as well. What is going on with Homestead? PS There have been no changes to my system or em client software

Problem

7

0

0

Technical SEO Errors

I have a website where the problem is whenever I run the website on any 3rd party tool it doesn't count content/text words but during the comparison, competitors websites shows the content word count. Similarly, I have internal linking done at the pages but tools are not able to find it.If these bas

Question

7

0

0

Customer Service Number Doesn't Work

Does anyone know how to reach customer service????

Problem

33

2

0

I'm get an error message for editing my mailbox

When I click on edit my mailbox, I get an error "unable to read mailbox". Is the site under maintenance? When I click on Help>System status … I receive "page not found".

Question

17

2

0

Need to add SPF record

We are adding a new service to our website and in order for it to be able to send/receive emails I've been told that we must add and SPF record, specifically: SPF Record Change: Your domain name Registrar holds your DNS and other records. This is where the change must be made: on the domain name

Question

18

0

0

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