Email Support

Email Support

Need some help with your business emails? Here are several topics that can help you to setup and maintain your email accounts.

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not receiving email from an email adress

We are not receiving emails from @oracle.com domain website. Can you whitelist the address?  the emails that are being sent to trafficphil@wtidi.com are not coming through and not going to spam either.  

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imap or pop password

I've been using Windows Mail, but it is going away and being replaced by Outlook. Homestead is my server. To make the switch, I need my imap or pop3 password. Can you tell me what it is? Do I even need Outlook if I have Homestead?

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DMARC policy

Receiving this permanent error: 554 5.7.5 Permanent error evaluating DMARC policy

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Transfer Domain and Email from Homestad to GoDaddy?

I've had Homestead since 2001 for my website hosting and email server. No need for it anymore. How do I transfer my domain from Homestead to GoDaddy?

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[URGENT]: Mailbox Support: Notification For david@inspirationgraphics.net - Reference #DXB16Z5

I am getting more and more of these types of emails - especially this one. They come from - enviopack@enviopack.com What's the best way to handle these - I mark them as spam and still get them.

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Email Issues

My company can not send or receive emails! Issue began this morning and has not been resolved. Please fix asap. We desperately need access to email now! spmmachineworks.com.

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Emails with attachements not going through

Lately when I send emails with attachments, they do not go through. I do not get an error message.  This is for emails that are not gmail accounts.  Any ideas?

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Reset Email Passcode

Hello, I was having with email and called in to get assistance. Now somehow, they must have changed my passcode because I can't even get in.  How do I reset my passcode to get in please.  I must say I have had the most horrible experience using the email system.  Recipients are not g

Problem

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550 5.7.1 Sender rejected

1. host mx03.earthlink-vadesecure.net [51.81.232.218]   SMTP error from remote mail server after pipelined sending data block:     550 5.7.1 Sender rejected - ELNK001_303 -https://postmaster-earthlink.vadesecure.com/inbound_error_codes/#_303

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Trouble - My emails to AOL or Yahoo clients are undeliverable

Microsoft 365 says I must contact the domain manager to have it fixed. I pay Homestead for my domain each year. I am trying to contact help at Homestead. I cannot figure out how to get their help. This has been a problem for 2 weeks in my busiest time of the year.

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