Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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closing business-how do I cancel service

closing my business-how do I cancel?

Question

51

1

0

Crazy annual price increase. Someone at Homestead please contact me to explain. Thanks.

Why has my annual website fee gone from $139 july 2025 to $200 for july 2026? I see there is an unannounced $2.50 increase per month, but that would only be $30 more. I've been a member from over 15 years and started with Homestead in the early days.

Question

71

3

Can't even change a password

Google tells me that my passwords here have been compromised, I come here to change my password and cannot, the button to change password is unresponsive. This place just gets worse and worse. Does anyone even use this web host anymore?

Question

66

2

0

How to downgrade add-ons and edit how many sites I'm paying for.

I deleted a website 3 months ago and am still being charged for the add-ons I had with 2 sites. My payment has not changed. How do I downgrade the add-ons and edit how many sites I have? It's very easy to add items, but there is no help on deleting items. There is no "contact us" or "help desk" to s

Question

64

1

0

Updates

When was the at time there was an Update to my website??? You keep raising the monthly fee, but I see no differences

Question

45

1

0

Cancellation

I have been trying for well over a year to cancel my subscription with Homestead as it is no longer needed. I have written to you, cancelled online, used every means given to try and cancel, but still Homestead is taking monthly subscription out of my credit card. The credit card information I origi

Question

90

2

0

WebListings

I received an email regarding changes to WebListings billing. I do not recall ever signing up for this I do not recall ever being billed for it, but please remove it form my account if it exists. I'm not interested in having it.

Problem

38

1

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Unable to Publish New Content to Website

I am not able to publish new content to my website. Particularly to he blog page.

Problem

37

1

0

Domain

I need to redirect my domain how donindo this

Question

54

2

0

I want to cancel my service

I want to cancel my service

Question

58

3

0

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