Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Accepted Solution

Is there a way to suspend my website temporarily?

Until I can figure out how to add Captcha is there a way to suspend the website temporarily? I have an issue with the site being used to test credit cards and until I can add Captcha or similar I want to make it unavailable. Thank you.

Question

57

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Adding Captcha

My site has been being used to test credit cards. I am inundated with suspicious transactions as cards are tested. How can I add a Captcha or similar to deter this? Thank you.

Question

32

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i wish to close my account.

I wish to close my account but its asking me to call the homestead team but i'm based in the UK is there any other way of doing this?

Question

31

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Monthly billing. I have stopped all auto-pay due to being defrauded by a provider.

I must be notified of each monthly payment in advance. I am no longer allowing auto-bill due to a recent attack by a service provider. Upon notification of payment due, payment will be made.

Question

53

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Problem Money transfer to my account

Dear i guess there is a problem in your system to use my new CC because many time i ad my new CC and my bank is open and prepared for you to take it..i guess your sysem using my old number...could you please check thank you...have a good weekend Helmut Kaiser in Germany

Question

31

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Accepted Solution

Files and images

How can I copy the files and images on my website without doing each one at a time?

Question

103

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Martha Amos

we trust Homestead so when Network Solutions was part of this we trusted them, we have been working with them for over a month to build a new website and it just got corrected this am, then they told us that we have to move our domain name before they will let our new website go live, this was never

Problem

42

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Patrick Burns (phbconsulting.com)

Hi, I am the owner of the above reference domain which is used as part of the website I own and for which I pay a subscription. Since I am now fully retired, and have no use for either the domain or the website, I would like to cancel my subscription and, hopefully, sell the domain - ideally through

Question

35

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close account

closing business need to close my account

Question

36

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Creditcard using by you ....

Dear i entered sveral my times my new credit card number but it seam your system is using the old number because the bank in germany is told to let it go thrugh today again i entered the new CC Number ...could you please check thank you in advance Helmut Kaiser

Problem

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