
Account & Billing
Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.
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Pricing question
I will no longer be needing my website but do not want keep my domain name for a few years to prevent fraud. How much will it cost for domain name only?
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Sitebuilder Plus: View Website Statistics
Here are instructions to view your website statistics for Sitebuilder Sites. Click Websites Manager in the left navigation menu. Click View Stats. A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.
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How to delete
I am retiring. I need to delete my current site. It says I cannot do that because I have a domain name associated with it. How do I delete this site?
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cancelation account
the phone nr 1-800-710-1998 does not work wenn I call from Austria Help please thanke you
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switching to e mail service only
At this point my website is awful and I cannot afford to pay someone to fix it. I would like to take the website down for now, keep my domain name and keep my e mail service with homestead. Is there a way to do this? Louisa Cornell
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Billing inquiry
A few days ago I cancelled all additional email services from my account. I am downsizing. But today, on next month's billing cycle, I got charged for them all again. This arises a question for me: I believe I am paying month in advance (prepayment), not post payment. Why am I being charged for a se
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Just Discovered a Small Monthly Subscription Increase Effective January 3, 2026 for our Website Gold Plus Plan
We have the Homestead Website Gold Plus monthly subscription for two websites and while I was in our account I noticed that effective January 3, 2026 the monthly price Homestead will charge us for the Website Gold Plus subscription is increasing by $2.50 per month. It is a small amount, but it would
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