Account & Billing
Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.
Homestead Thank you for your billing notification that you are increasing my billing $2.00 from the current rate of $23.74 that started on 2/28/22 but will be $25.74 as of 3/1/23. Question: How often does Homestead raise the billing price for its clients? Because my previous bill rat
No email response
Trying to get a response from someone at Homestead is an exercise in futility. I have replied to emails from email@example.com & firstname.lastname@example.org multiple times but get no answer. You guys are a technology company but your support is pathetic. I have bee
I continue to receive notices that I need to update my payment info. I have REPEATEDLY gone to the billing and payments link and tried to update (even though the info did not need to be updated) and continue getting an error message - "The credit card details you entered is incorrect. Please
The WHOIS info lists an old address but my Homestead Account has my current address.....how do I change the WHOIS address for the Domain?
Changing / Dropping add on's
Hello, I need to drop the e-commerce add on for my website. I think I did it correctly, but I am not sure. Hopefully the site will still be active but the e-commerce cost/add on will be dropped from the chosen services. Please let me know if I didn't do it correctly.
Does Homestead allow authorized.com as a payment gateway?
How long it takes to have a website active
Just renew my billing information. There is no click button to pay the oustanding balance and I want to know how can I get my site running again Your support is appreciated
I have applied to be a Microsoft Partner. Microsoft has requested the following document to approve my application. Domain registration / Domain invoice at registration or renewal that lists Entity/User name and domain as it is stated on your account. Entity: Woods Consulting Inc User Name:
Password change help
I am trying to change my password and it allows me to type in a new one, but then says "warning PIN could not be updated at this time"....I am not trying to change the PIN....or am I suppose to when I changed the password too?
why can't I change the contact email in my account information?