Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Site not responding

durandnow.com loads the main page but will not switch to any other pages -- just displays a white screen. Tried Chrome and Edge.

Problem

78

3

0

How to change website billing package?

I'm downsizing my website's client services. I have the Platinum 'unlimited' package for $73 a month. I'd like to downgrade it to a smaller and hopefully less expensive package. How do I do this? I want to keep the site, but it's too big for my current business needs. A downsize will work perfect. T

Question

71

2

0

help

make a payment

Question

60

2

0

cancel site and account

Need cancel site and subscription. I have already moved my domain to another provider. Will not let me cancel on this site.

Question

57

2

0

Email Not Working

Updated Credit Card info and email is still down.

Problem

70

1

0

ADA regulations

I have been told to close my website because it's not ADA approved, is that true and if so can you help me with this? Thanks, Ron

Question

46

1

0

Domain Not Working

The domain had cancelled itself due to the transition from manager to manager not being made clear, when I called yesterday they said it could take minutes or up to 24 hours. We are well passed 24 hours and my domain still hasn't rebooted. Can someone help me on what to do?

Question

47

2

0

domain

how much does it cost to bring a domain to homestead without hosting?

Question

58

1

0

Julies List website

Hello! I paid for the next 6 months and am constantly moving my info from my page over to another server so I need that info on my pages!! Every page I click on says the page doesn't exist...........what am I paying my money FOR exactly??? Julie Kennedy Carpenter 734=450-5292 Julie's List website

Problem

60

1

0

Accepted Solution

Our site and email went down, apparently on 4/10/2026.

Our site and email went down, apparently on 4/10/2026. What is needed to restore both, especially the email?

Problem

79

2

0

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