
Account & Billing
Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.
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Site not responding
durandnow.com loads the main page but will not switch to any other pages -- just displays a white screen. Tried Chrome and Edge.
Problem
78
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How to change website billing package?
I'm downsizing my website's client services. I have the Platinum 'unlimited' package for $73 a month. I'd like to downgrade it to a smaller and hopefully less expensive package. How do I do this? I want to keep the site, but it's too big for my current business needs. A downsize will work perfect. T
Question
71
2
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cancel site and account
Need cancel site and subscription. I have already moved my domain to another provider. Will not let me cancel on this site.
Question
57
2
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ADA regulations
I have been told to close my website because it's not ADA approved, is that true and if so can you help me with this? Thanks, Ron
Question
46
1
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Domain Not Working
The domain had cancelled itself due to the transition from manager to manager not being made clear, when I called yesterday they said it could take minutes or up to 24 hours. We are well passed 24 hours and my domain still hasn't rebooted. Can someone help me on what to do?
Question
47
2
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Julies List website
Hello! I paid for the next 6 months and am constantly moving my info from my page over to another server so I need that info on my pages!! Every page I click on says the page doesn't exist...........what am I paying my money FOR exactly??? Julie Kennedy Carpenter 734=450-5292 Julie's List website
Problem
60
1
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Accepted Solution
Our site and email went down, apparently on 4/10/2026.
Our site and email went down, apparently on 4/10/2026. What is needed to restore both, especially the email?
Problem
79
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