Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Brand User
Account: Add On Services

If you need additional services added to your account such as email accounts, email storage upgrades, eCommerce information, disk-space, package changes or more information on services we offer, look under the Add-on Services tab. The first subcategory is Get More Customers, which provides informati

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Renew Domain

I got an email my domain name expired, I need to renew it. thanks

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support email

Is there a support email?

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Pricing question

I will no longer be needing my website but do not want keep my domain name for a few years to prevent fraud. How much will it cost for domain name only?

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Brand User
Sitebuilder Plus: View Website Statistics

Here are instructions to view your website statistics for Sitebuilder Sites. Click Websites Manager in the left navigation menu. Click View Stats. A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.

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How to delete

I am retiring. I need to delete my current site. It says I cannot do that because I have a domain name associated with it. How do I delete this site?

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closing account

How do I go about closing my account?

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cancelation account

the phone nr 1-800-710-1998 does not work wenn I call from Austria Help please thanke you

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switching to e mail service only

At this point my website is awful and I cannot afford to pay someone to fix it. I would like to take the website down for now, keep my domain name and keep my e mail service with homestead. Is there a way to do this? Louisa Cornell

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49

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Billing inquiry

A few days ago I cancelled all additional email services from my account. I am downsizing. But today, on next month's billing cycle, I got charged for them all again. This arises a question for me: I believe I am paying month in advance (prepayment), not post payment. Why am I being charged for a se

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