Account & Billing
Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.
-492
All
Question
Problem
Idea
Praise
Announcements
Article
- •••
Changing credit card for payment
I have been trying to remove current credit card and replace with new, for billing - and it keeps saying it is wrong card number - because it keeps going back to the old one.
Problem
31
1
0
Sitebuilder Plus: View Website Statistics
Here are instructions to view your website statistics for Sitebuilder Sites.Click Websites Manager in the left navigation menu.Click View Stats.A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.
Article
359
22
David Wheeler
I pay my domain fees once every 2 years. My last payment according to my on line account information was made in March 2024, that means I'm good till March 2026. yet I just got an e mail that says it will expire at the end of this month. WHY
Problem
7
0
0
Billing
I received an email saying they were unable to process my payment, but it shows that payment was received on the Homestead site. The money has not been taken out of my account, so I was going to update payment to a different card (even though this one should be working), but it won't update my payme
Problem
11
1
0
Billing
Hi I need someone to review my account as we've had it for many, many years and the cost is raising to much so needs to be reduced. I believe there are charges that isn't supposed to be. Bryan@trucutusa.com
Problem
13
0
0
Can't update my payment info.
When I log into my account, I go to account summary, click the "billing and payments" tab, usually I get "service unavailable." However, the "billing and payments" menu came up once. but failed when I attempted to put in my payment information.
Problem
16
1
0
Why is homestead still billing me when I cancelled.
I cancelled Locallift essential at least a week prior to my account renewal but I was bill for it anyhow. WHY??? Is this how homestead now does business, I have had my account for at least 20 years.
Question
13
1
0
Upgrading My Account
When I try to upgrade my account, it take me to billing and payments. I just updated my payment method. Please help.
Question
4
0
0
Account Renewal
Is there a minimum package I can subscribe to for my current website usage? I do not require any email, paypal and sub domains. Just the website builder. Also I do not need the domain name y2nature.com anymore, to maintain mederis.biz only.
Question
11
0
0