Account & Billing
Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.
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Website closed because I can't get access to pay!
Despite my best efforts to make connection with someone at Homebase, always impossible, I have been unable to connect to their server to pay my account which I have held for years. Consequently I am being punished for non payment and the website has been disabled. This is tottaly ridiculous but it h
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Overpayment
Why is it taking over 11 weeks to receive a refund for the double payment we made to Homestead???
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How do I cancel my account????
I would like my account cancelled immediately. How do I do this?
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Ceasing Service?
Is the company "Homestead" ceasing to exist after 1-15-26? I've have NOT received any formal notification except a reader board in December 2025 that is now gone. Please advise!!
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Why can't I get access to update my payments?
For the last week I have been trying to set a new credit card to pay my account, but I'm constantly denied access due a "server error". What's going on at Homestead?
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33
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Emails received about "60 day domain renewal" but my account renews in Sept.
Has anyone else gotten these "60 day domain renewal reminder" emails? All of the contact info, etc. looks correct on them, but my account, including domains, renews in September, so nothing is up for renewal this coming February.
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website listing is ending. what does that mean?
can you explain what the service ending on January 15, 2026 is?
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