Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Account: Error While Updating Card

If you've tried to update your credit card online, but it won't authorize, you should check with your bank for the following possibilities.Bank does not allow $1 or $0 transactions Bank does not allow online paymentsBank does not allow payments for online servicesBank has charge for Homestead Techn

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Sitebuilder Plus: View Website Statistics

Here are instructions to view your website statistics for Sitebuilder Sites.Click Websites Manager in the left navigation menu.Click View Stats.A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.

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Account: Change Account PIN

A PIN is a number that is provided to each Homestead account to use as verification of the account if you call in for support. If you need to change pin number for any reason you can change this in your account, as below.  Check out the YouTube video tutorial on this topic!

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Account: Email Password Requirements

Account Security is critical for everyone that uses email. When an email account is hacked and used to send spam - it can impact every customer that uses email. When our servers are blocked for sending spam - customers can't send critical emails.Passwords must be 8-14 characters in length with at le

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