Account & Billing

Your Homestead account consist of information used to get in contact with you about your account activity; it includes, first and last name, email address, phone number and street address. The information can also be helpful if you get locked out of your account, the compliance team can verify you a

If you've tried to update your credit card online, but it won't authorize, you should check with your bank for the following possibilities.Bank does not allow $1 or $0 transactions Bank does not allow online paymentsBank does not allow payments for online servicesBank has charge for Homestead Techn

Here are instructions to view your website statistics for Sitebuilder Sites.Click Websites Manager in the left navigation menu.Click View Stats.A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.

A PIN is a number that is provided to each Homestead account to use as verification of the account if you call in for support. If you need to change pin number for any reason you can change this in your account, as below.  Check out the YouTube video tutorial on this topic!

Account Security is critical for everyone that uses email. When an email account is hacked and used to send spam - it can impact every customer that uses email. When our servers are blocked for sending spam - customers can't send critical emails.Passwords must be 8-14 characters in length with at le