
Account & Billing
Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.
-639
All
Question
Problem
Idea
Praise
Announcements
Article
- •••
Unable to Add Google Workspace Users or Upgrade Storage – Ongoing “Unexpected Server Error”
We use Homestead Website Builder not only for our website, but also because Homestead is our Google Workspace reseller. All of our company Gmail accounts and Google Drive storage are managed through Homestead. About two months ago, we hired two new employees and attempted to add new Google Workspace
Problem
32
1
0
Website closed because I can't get access to pay!
Despite my best efforts to make connection with someone at Homebase, always impossible, I have been unable to connect to their server to pay my account which I have held for years. Consequently I am being punished for non payment and the website has been disabled. This is tottaly ridiculous but it h
Question
80
2
0
Overpayment
Why is it taking over 11 weeks to receive a refund for the double payment we made to Homestead???
Question
22
1
0
How do I cancel my account????
I would like my account cancelled immediately. How do I do this?
Problem
71
2
0
Ceasing Service?
Is the company "Homestead" ceasing to exist after 1-15-26? I've have NOT received any formal notification except a reader board in December 2025 that is now gone. Please advise!!
Problem
41
1
0
Why can't I get access to update my payments?
For the last week I have been trying to set a new credit card to pay my account, but I'm constantly denied access due a "server error". What's going on at Homestead?
Question
30
0
0
Emails received about "60 day domain renewal" but my account renews in Sept.
Has anyone else gotten these "60 day domain renewal reminder" emails? All of the contact info, etc. looks correct on them, but my account, including domains, renews in September, so nothing is up for renewal this coming February.
Question
34
1
0
website listing is ending. what does that mean?
can you explain what the service ending on January 15, 2026 is?
Question
224
5

