
Account & Billing
Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.
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Cancel my account/website
If I am on the monthly pay plan & I select "Do not auto renew" when trying to cancel my Homestead account, does that mean my website stays active just until the next month's payment would be due & then it will not take payment out & it will cancel my account at that time?
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Update cc
I am unable to update my cc info on your website. I get an error message. How do I contact someone?
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Account: Edit/View DNS Records
1) Log in to your Homestead account and click on domains on the left side of the account screen.2) Under the desired domain click on the link Advanced DNS settings. This will bring up the current DNS records for your domain and allow you to edit them if desired.
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Account: Update Domain Contact Info
Your Homestead domain consist of information used to get in contact with you about your domain name; it includes, first and last name, email address, phone number and street address. The information determines who the legal owner of the domain name is. Domain contact information should be kept up to
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Account: Update Contact Info
Your Homestead account consist of information used to get in contact with you about your account activity; it includes, first and last name, email address, phone number and street address. The information can also be helpful if you get locked out of your account, the compliance team can verify you a
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Account: Update Card on File
You are able to update the billing information from your Homestead account. To update the card: Log in to the Homestead account, put your mouse over Account in the top right, and choose Billing & Payments. Click the Edit button under Payment Method Fill out the Name On Card, Card Number,
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Account: Error While Updating Card
If you've tried to update your credit card online, but it won't authorize, you should check with your bank for the following possibilities.Bank does not allow $1 or $0 transactions Bank does not allow online paymentsBank does not allow payments for online servicesBank has charge for Homestead Techn
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Account: Change Site Association
Here's how you can associate your domain with another website on your account.Click the "Domains" link in the left navigation menu.Scroll down until you see your domain name and click Change Site Association.Choose the website you'd like your domain name to point to using the drop-down menu.Click Sa
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Account: View Billing
To get more information on any current or previous billing information. 1. Click on account from the top right. 2. Select Billing & Payments from the drop down.From the next screen you will see all the billing information. This window showsThe current credit/debit card on file for payments.
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