Account & Billing
Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.
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Announcements
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Email storage
I upgraded my email storage but I'm still at 84% full. When does then storage change ?
Problem
6
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Change password
I would like to change my password, but the form keeps telling me my existing password is not valid even though I'm using that password to log in. Please advise.
Question
9
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Cancel all service
I want to cancel the service and it cannot be done from the website. Maintenance alert.Help with my application.
Problem
59
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Delete site
I have let domain name lapse on purpose, now want to delete associated website. Homestead is not letting me delete site because of this past association. How do I proceed?
Question
10
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Website status change
Hi there, My website has been inactive since 2018. My non-profit did not have the funds to use and maintain the website. Our finances will change this year. How much does it cost to activate our website, with the same features we had in 2018, so we can continue with our work?
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14
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Can't Update My Payment Info
I've tried to update my credit card information in my account/billing but when I enter the new information and push the button, the wheel just keeps spinning and spinning. Can you help before my site goes down? Thank you!
Question
39
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Domain help
Hello. I need to contact about my domain website. All balances have been paid and up to date. I need it restored. www.breezysnowdogs.com Thank you kindly, Brianna
Problem
7
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WEBSITE DOWN!
Hello! I just checked my website (www.sakerpride.com) and this message came up: "This domain is pending renewal or has expired. Please contact the domain provider with questions." However, my payments are current, with the most recent debit of $132.96 having been made on August 24th 2024 as shown
Problem
40
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Help! I didnt realize my credit card had expired so I renewed and paid my account 2 days Now it is sunday and my site is still not up
Help! I didnt realize my credit card had expired so I renewed and paid my account 2 days Now it is sunday and my site is still not up
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16
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