Account & Billing
Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.
moving my domain name, which is mine to another provider
What information do I need to move my domain name and start a website with the new provider?
downgrade from a Gold Plus Package to a starter package,
If I downgraded from a Gold Plus Package to a starter package, what would happen to the web pages over the allotted amount? If I have 100 pages and with the starter package allowed 10, would the remaining pages be deleted or just stored and not available for use?
need to downgrade my plan
It looks like I can upgrade plans online but don't see a way to downgrade. I'm paying for way more than I need/use.
Retain Domain Name
I'd like to retain my domain name: www.trevorkrueger.com I was directed to this site to sort this out, what do I need to do? Many thanks Trevor Krueger
website and domain deletion
im trying to delete a website because it is no longer needed but the system says i can't because of the domain name associated with it. so i'm here to find out how to delete the domain name? the website i need to delete is johnlaconteautosales.com
Incorrect credit card details
The site tells me that my credit card details are incorrect. I have entered them correctly, and don't want my website to close!
Billing Issue Confirmation Please
Hi - you just restored one of my Domains. Thank you for that. But, if you recall, there was a question in regards to the remaining amount of free domains in my legacy account. You thought I needed to be charged and yet the legacy account, at that time was showing 14 free domains remaini
Cancelled service 3 months ago and STILL being charged
Hello, We cancelled one of our websites over 3 months ago and are STILL being charged for it - how can this be resolved ? very dishonest and annoying
Hola, me podeis ayudar a dirigir dominio que me han traspasado www.casagrandealmagro.com al sitio hotelcasagrande.homesteadcloud.com, lo necesito en la mayor brevedad... GRACIAS.
How do I cancel all services
Wtf is this, I never signed up for this "Platinum package", and I'm not gonna call anyone to CANCEL it. How do I cancel all the services immediately and disable recurring payments?