Account & Billing

Any idea how to delete add on Services? I’m getting charged practically double for things I’m not using. I can’t find an email to contact support.

Hello, I received an email from homestead saying my billing information was incorrect - even though nothing had changed.  Anyway, I logged in and re-entered my credit card info, directly from my credit card.  However, I received the response, "The credit card details you entered is incor

I have been trying to remove current credit card and replace with new, for billing - and it keeps saying it is wrong card number - because it keeps going back to the old one.

Here are instructions to view your website statistics for Sitebuilder Sites.Click Websites Manager in the left navigation menu.Click View Stats.A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.

PLESE CANCEL THIS ACCOUNT

If I cancel my account, what happens to my email account?

I pay my domain fees once every 2 years. My last payment according to my on line account information was made in March 2024, that means I'm good till March 2026. yet I just got an e mail that says it will expire at the end of this month. WHY

The plan our business has is the Website Gold Plus Package. I did just renew it for the 2 year plan. However, I feel this may be more than we need. I need to know where to find the other packages so we can determine if a lesser one would be best.

I received an email saying they were unable to process my payment, but it shows that payment was received on the Homestead site. The money has not been taken out of my account, so I was going to update payment to a different card (even though this one should be working), but it won't update my payme

Hi I need someone to review my account as we've had it for many, many years and the cost is raising to much so needs to be reduced. I believe there are charges that isn't supposed to be. Bryan@trucutusa.com