Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Problem with my payment for my hemsite

Hi, you could not to get money from my very valid card, because my Swedish Bank Nordea wishes to me to ask for PERMISSION on their bank site for any payment from my cards to anybody on line. I do not know just now, how to do to get permanent permission from my Bank to you for the payments every

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Anyone actually manage to update card details or pay their subscription?

Starting to think Homestead doesn't exist anymore, I'm just going around in circles. Payment wasn't taken, no email explaining why, can't update (already correct) card details due to an error. No one to help, just keep being told to phone - I will not call USA from Cyprus! I miss the old support tic

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Unable to update payment method

Tonight, I am unable to update my payment method to change credit cards. I am getting an error message. Is there a problem? Will it be resolved soon? Payment was due a couple of days ago. Thanks ~

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closing services

Hi, I want to close my account and terminate all services supplied to me. Please help me on this, thank you,

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Payment not taken and no email

Luckily I always remember the date my payment is due as I no longer seem to get reminder emails - even though my info is correct. Also this years payment has not been taken, again my details are correct. I do not wish to lose my account that i've have for 24 years so can someone please help? I am u

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have a website go live after publishing?

how do i contact anyone at homestead.com? i need to know how to get a website live after publishing, and there appears to be no way of doing this with homestead's website.  Do I need to move my stuff to Go Daddy or elsewhere?  Just subscribed to pay the 9.99 and nothing!  

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Billing Issue

Our payment and renewal date is in December. Why are we being chaged $583+ now?? Charge shows as WEB*HONESTEAD.COM.

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Change on account owner

My coworker passed away. I have successfully logged in and changed the contact information and email ID, but can I avert having to pay any outstanding balance? He passed away in March, but had been in and out of the hospital for months prior to that. I was unaware that there was even a website for u

Praise

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New Website only viewable at *homesteadcloud.com

I recently created a new website and domain using Website Builder and cannot view it unless I attach homesteadcloud.com at the end. I updated the DNS per instructions for SSL and renamed the site to try and reconnect the domain. When I try to view on the web it gives me an error message that says it

Problem

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People with Gmail email addresses are not receiving my emails

Hi, For some reason I am able to receive emails from people who have Gmail but they don't receive my emails. On my end the email shows it goes through but the person on the other end never receives my email.  Is there a work-around? Thanks, Jeremy

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