Account & Billing

I have tried numerous times to cancel my account with you but you still bill me every month. I cancelled the account on your website and it tells me I have to ring a US number to cancel. I am in Australia and I should not have to make an international phone call to cancel my account. Please stop tak

Can I keep my domain and end my website?

Here's how you can associate your domain with another website on your account. Click the "Domains" link in the left navigation menu. Scroll down until you see your domain name and click Change Site Association. Choose the website you'd like your domain name to point to using the drop-down menu. Clic

To get more information on any current or previous billing information. 1. Click on account from the top right. 2. Select Billing & Payments from the drop down. From the next screen you will see all the billing information. This window shows The current credit/debit card on file for payments. Any cr

You are able to update the billing information from your Homestead account. To update the card: Log in to the Homestead account, put your mouse over Account in the top right, and choose Billing & Payments. Click the Edit button under Payment Method Fill out the Name On Card, Card Number, Exp. Month,

Your Homestead account consist of information used to get in contact with you about your account activity; it includes, first and last name, email address, phone number and street address. The information can also be helpful if you get locked out of your account, the compliance team can verify you a

If you've tried to update your credit card online, but it won't authorize, you should check with your bank for the following possibilities. Bank does not allow $1 or $0 transactions Bank does not allow online payments Bank does not allow payments for online services Bank has charge for Homestead Tec

A PIN is a number that is provided to each Homestead account to use as verification of the account if you call in for support. If you need to change pin number for any reason you can change this in your account, as below.

Account Security is critical for everyone that uses email. When an email account is hacked and used to send spam - it can impact every customer that uses email. When our servers are blocked for sending spam - customers can't send critical emails. Passwords must be 8-14 characters in length with at l