Cancel!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have tried TWICE to cancel my Homestead subscription, yet they charged me anyway. I have been a subscriber for many years and was "supposed" to be grandfathered in on the price, yet the price goes up every year.

Finding any contact information is nearly impossible. I am so fed up with them, but the only thing I know to do is cancel my credit card so they can't do this to me again. Does anyone have any suggestions?

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joeana_velasco

151 Messages

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1.6K Points

2 months ago

Hi @s_m7735,

We can assist you with canceling your account. To proceed, we just need your confirmation and authorization to process the cancellation request.

If you would prefer to speak with a representative directly, you can also contact our Phone Support team at 1-800-710-1998, and they will be happy to assist you with the cancellation process and answer any questions you may have.

Please let us know how you would like to proceed. Thank you!

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S

s_m7735

3 Messages

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90 Points

It seems to me that telling you I want to cancel TWICE via your website should have been enough authorization. But apparently it wasn't because you charged me anyway.

YES, CANCEL. AND REFUND MY MONEY

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2 months ago

0

joeana_velasco

151 Messages

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1.6K Points

Hi,

This is to confirm that your account has been successfully canceled, effective today.

Please note that all services associated with the account, including your domain, email, and website, will no longer be active and will cease to function following the cancellation.

Additionally, your refund has been processed. Please allow 7-10 business days for the refund to appear on your account, depending on your financial institution's processing time.

If you have any questions or need further assistance, please don't hesitate to contact us. Thank you.

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2 months ago

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S

s_m7735

3 Messages

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90 Points

This is really a shame because I have been a customer for more than twenty years.

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2 months ago

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s_m7735

Cancel!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

joeana_velasco

s_m7735

joeana_velasco

s_m7735

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