Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (7.9K)
Account: Transfer a Domain to Another Host
Here are instructions to transfer your domain to another provider.Note: ICANN regulations require domains to be with a provider for 60 days before they can be transferred to a new hosting company. Therefore, you can only transfer your domain name to another host if it's been with us for 60 days.
Article
•
Domain Support
Sitebuilder Plus: Rename Pages
Here are some instructions to rename a page:Click Websites Manager in the left navigation menu. Then, click Edit Site. Go to the page that you'd like to rename.Click the down arrow next to Save in the top toolbar and select Save As from the drop-down menu. Rename the page to what you would like it t
Article
•
Sitebuilder Plus
Account: Email Password Requirements
Account Security is critical for everyone that uses email. When an email account is hacked and used to send spam - it can impact every customer that uses email. When our servers are blocked for sending spam - customers can't send critical emails.Passwords must be 8-14 characters in length with at le
Article
•
Account & Billing
Account: Register a Domain
Domain names give your website a recognizable identity on the Internet. Pick one that includes your core keywords in it, such as your business name, type of business, or location. Shorter domains are better than long ones. The domain is part of what makes up a URL (Uniform Resource Locator) such as
Article
•
Domain Support
Cloudflare: Common Cloudflare Issues
If you have gone through the instructions and your site still isn't secure or your email isn't working, here are a couple of common reasons:The DNS is not correct. (Step 6)In step 6, it has you compare the DNS in your Homestead account and Cloudflare. If this step was missed, feel free to take a scr
Article
•
Domain Support
Email Client Settings
There are many email clients out there that can be configured to check your Homestead mail. Below are some links to some popular clients you can use. They have detailed instructions on how to configure each one, with screenshots. If you have another email client which is not listed below, the settin
Article
•
Email Support
Sitebuilder Plus: Add PayPal Buttons
Here are instructions to set up PayPal and add the buttons to your website. Click Websites Manager on the left, then click Edit Site to go to the editor.In the SiteBuilder toolbar, click Insert.Click More on the right, then click PayPal Button. Note: This button isn't available if you already have S
Article
•
Payments Support
Closed
Maintenance Alert: Limited Access to Domains Management Settings
We're currently performing essential maintenance on our domains management area to enhance your experience. During this time, you may notice some temporary disruptions or limited access to certain settings. We kindly request that you limit updates to your account settings until the maintenance windo
Announcements
•
Community Announcements
Account: Update Card on File
You are able to update the billing information from your Homestead account. To update the card: Log in to the Homestead account, put your mouse over Account in the top right, and choose Billing & Payments. Click the Edit button under Payment Method Fill out the Name On Card, Card Number,
Article
•
Account & Billing
Account: View Billing
To get more information on any current or previous billing information. 1. Click on account from the top right. 2. Select Billing & Payments from the drop down.From the next screen you will see all the billing information. This window showsThe current credit/debit card on file for payments.
Article
•
Account & Billing
Account: Change Account PIN
A PIN is a number that is provided to each Homestead account to use as verification of the account if you call in for support. If you need to change pin number for any reason you can change this in your account, as below. Check out the YouTube video tutorial on this topic!
Article
•
Account & Billing
No problem, thank you.
Account: Update Contact Info
Your Homestead account consist of information used to get in contact with you about your account activity; it includes, first and last name, email address, phone number and street address. The information can also be helpful if you get locked out of your account, the compliance team can verify you a
Article
Hello Hal,You can add a mp4 by going to elements>files>document> upload file.
WebsiteBuilder: Add Media Files
Media files help to increase the engagement and time spent on your website. It helps with branding your business, as it will showcase what your business is about. It is also easier to link between your website and your social media with videos.There are two options available to add videos in Website
Article
You're welcome.
WebsiteBuilder: SSL
To activate the SSL for a domain that is registered with Homestead and connected to a WebsiteBuilder site, follow these steps. 1. Go to https://homesteadssl.com/ and enter your domain name. 2. Select submit. The next screen will provide an IP address to point to. Copy the IP
Article
Hello Mark,What website is this on?
HTML Help! Troubleshooting HTML (or 3rd party software)
We frequently get questions with regard to troubleshooting HTML, CSS code etc. Our SiteBuilder software does provide the ability for users to import their own code but there are some limits to what we are able to troubleshoot. We are not able to help with specific 3rd party code, but if you can tell
Article
Once you place a map on your site: Type your address into Google Maps (separate from the builder) and click Share. Copy the link they provide. Attach the link to the map on your site. That way, people can click on the map and it will offer directions
WebsiteBuilder: Add Google Maps
If you want people to be able to find you at a physical location, there is no better way than adding a Google map to your site. It will provide an address and driving instructions with minimal effort to your customers. Websitebuilder makes it easy to add and provides several display options to fit y
Article
It looks like the incorrect link was in Sitebuilder, I updated it to the link and its working now.
WebsiteBuilder: SSL
To activate the SSL for a domain that is registered with Homestead and connected to a WebsiteBuilder site, follow these steps. 1. Go to https://homesteadssl.com/ and enter your domain name. 2. Select submit. The next screen will provide an IP address to point to. Copy the IP
Article
Hello,To specify the image you wish to use upon sharing the site you will need to set up this tag. Here is information or Sitebuilder plus sites. https://community.homestead.com/homestead/topics/sitebuilder-plus-how-to-specify-the-image-used-by-f...&
WebsiteBuilder: Social Elements
Within WebsiteBuilder, there are elements specifically for Social Media. You can link to your social profiles, add buttons to allow viewers to share content, or even like or follow your pages. To add any of these Social elements, log into WebsiteBuilder, click Elements on the left menu, and choose "
Article
Thanks for the feedback, I will definitely pass this on. :)
YouTube Website Builder Tutorials are LIVE!
As we begin uploading more YouTube videos to cover everything in Website Builder, we want YOUR feedback on what you'd like to see. With Website Builder being our newest product with endless possibilities, naturally there is that initial learning curve when getting started. Our customers are more tha
Article
Hello Karen, This step should of provided an ip address. I do apologize and will get this reported. However, I have completed the steps to apply the SSL for this domain and its all set. Allow a little time for this to show.
WebsiteBuilder: SSL
To activate the SSL for a domain that is registered with Homestead and connected to a WebsiteBuilder site, follow these steps. 1. Go to https://homesteadssl.com/ and enter your domain name. 2. Select submit. The next screen will provide an IP address to point to. Copy the IP
Article