Troubleshooting
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FAQ page designs not mobile
As far as I can see the FAQ page designs do not fully display the text boxes in the mobile view. Is there a workaround for this? In mobile view, the text boxes are compressed, so the text gets cut off with an ... but then the box does not expand to show the mobile viewer the rest of the sentence. It
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Amy Lane
My website has an online application once people finish filling it out they are getting a 500 server error and it will not send it through to me? I went online and tried a test as did a person from your help line last week and I received both of those test applications but NONE others have been succ
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Pages with forms sumbissions error: 500 Internal Error
Some of my pages are showing a server connection error after submission, especially those with forms with multiple fields. This issue started in September 2025, and after six months, it still hasn’t been resolved. The error shown is: 500 - Internal server error. There is a problem with the resource
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ERROR: USPS Attribute "address_from.email" must not be empty
April 7 - unresolved ticket # 1956103619561036: Customer Service, Escalation Team, and Engineering have not been helpful in addressing and resolving this persistent issue, now a full week since first experienced. The interactions with Customer Service have been poor in understanding the problem and
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how do you get help from the company for problems? My websites aren't showing!
Is there a way to get direct help from the company?
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Our site went down - why?
Hi there, Our site went down over the weekend. We spoke with our web hosting company, and they said there was a change made at the domain registrar - Homestead. We gave our hosting company our Homestead login, and they were able to login and fix the issue. But, we didnt login and make any changes la
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homesteadcloud
My homestead sites are listed in Sitebuilder as homesteadcloud and I can no longer edit them. What happened??? What can I do?
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Can't verify my domain when switching from Wix to Google Sites
My domain is through Homestead. The domain goes to Wix right now, which I just canceled a few minutes ago. I created a website at Google Sites and would like to publish it to my domain. When asked to verify I own the domain, it tells me to log in to my provider (which is Homestead) and paste the cop
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