Troubleshooting

Troubleshooting

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Redirect not working

Can u check www.dabsrepair.com i made a new site with website builder and redirected to it, doesn’t work on web. But can edit it on homestead. maybe wrong settings or something.  Thanks

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Published Website Issue

I’ve published my website but it does not appear when I enter the url. What is the issue? Www.mosouthpoll.com

Problem

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Migration off of BigCommerce

We would like to migrate our site off of BigCommerce, perhaps to Homestead's web.com powered offerings. If there's no direct migration path, we would like to find a way to back it up so we can migrate the site ourselves. Is there an article, tutorial, or other resource with details for how to acco

Question

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Site cannot be reached

I have not changed any settings and for the last few days, my site states it 'cannot be reached'.

Problem

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Website Changes

The changes to my website are not taking!!

Question

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add a link to website builder

I followed the directions. I chose a text button and clicked add a link. Then chose a URL and clicked ok. But the text button space stays blank and nothing happens?  What am i doing wrong.  I'm new at this so explain it to me like I'm a five year old.  

Problem

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contact us button

My contact us button does not work. Customers are telling me they try to contact us and it doesn't work.  

Question

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HTML Help! Troubleshooting HTML (or 3rd party software)

We frequently get questions with regard to troubleshooting HTML, CSS code etc. Our SiteBuilder software does provide the ability for users to import their own code but there are some limits to what we are able to troubleshoot. We are not able to help with specific 3rd party code, but if you can tell

Article

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Show Hidden Folders in Windows

In order to locate certain program files you will need to show folders that may be hidden. For Vista and Windows 7, Windows 8 users, the SiteBuilder program installs to the Program Data folder. By default, this folder is hidden.Follow these steps to show all hidden foldersClick Start in th

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