Troubleshooting
A brief description of the product helps people know what you are talking about
-861
All
Question
Problem
Idea
Praise
Announcements
Article
- •••
ERROR: USPS Attribute "address_from.email" must not be empty
April 7 - unresolved ticket # 1956103619561036: Customer Service, Escalation Team, and Engineering have not been helpful in addressing and resolving this persistent issue, now a full week since first experienced. The interactions with Customer Service have been poor in understanding the problem and
Question
68
1
0
how do you get help from the company for problems? My websites aren't showing!
Is there a way to get direct help from the company?
Question
36
1
0
Our site went down - why?
Hi there, Our site went down over the weekend. We spoke with our web hosting company, and they said there was a change made at the domain registrar - Homestead. We gave our hosting company our Homestead login, and they were able to login and fix the issue. But, we didnt login and make any changes la
Problem
80
1
0
homesteadcloud
My homestead sites are listed in Sitebuilder as homesteadcloud and I can no longer edit them. What happened??? What can I do?
Problem
50
2
0
Can't verify my domain when switching from Wix to Google Sites
My domain is through Homestead. The domain goes to Wix right now, which I just canceled a few minutes ago. I created a website at Google Sites and would like to publish it to my domain. When asked to verify I own the domain, it tells me to log in to my provider (which is Homestead) and paste the cop
Problem
76
2
0
Error Code 1000 DNS points to prohibited IP
We setup a new website using the new Website Builder feature. We could publish the first time, but then we changed the name to our old website and got this error message. We viewed the solutions, but we do not understand why our IP address is resolving to a Cloudflare and causing a conflict. Thanks
Problem
320
2
0
domains
When trying to open my websites, this message pops up - The connection for this site is not secure ...com uses an unsupported protocol. I have no issue with two of my websites, but three are down, and open only if typed xxx.homesteadcloud.com. I need the webs to work normally, under my domain names.
Problem
117
4
0
Photos changing ratio when I bring them over to the site.
Hi, When I post photos, some of them become short and fat on the site. Is there something I can do?
Problem
47
2
0
Homestead used to be great, what happened?
I'm very disappointed with how Homestead has changed. Years ago the website builder was 100 times better than it is today, it was much easier to work with, pages got built faster, the site was more user friendly, never had a single issue. Homestead was only a year old at the time i began using it, a
Problem
81
4