Cannot upload photos to gallery in web builder

I am trying to add photos to my existing website galleries however when I click on "add images" and then click the "upload images" button nothing happens; the button is not functioning. It usually has a browser that opens to browse for the images on my laptop I want to upload but now it acts like a dead link. I cleared cache, logged in and out and nothing changes. This has been going on for a few weeks now. Please advise.

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russell5607

2.8K Messages

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28.3K Points

22 hours ago

Google:

How do I upload photos to my homestead websitebuilder gallery?

To upload photos to your Homestead WebsiteBuilder gallery, go to Websites Manager, click Edit Site, then choose Insert > Image > Photo Gallery. Select "Upload from my computer" to add files, then save and publish to make them live.

Steps to Upload Photos to a Gallery:

Access Editor: Log in to your Homestead account, click Websites Manager, and select Edit Site.
Add Gallery: Click Insert in the top toolbar and select Image > Photo Gallery.
Upload Images: Within the gallery settings, select Add Images (or the plus sign) to upload photos from your computer.
Manage Photos: Use the File Manager to upload multiple files at once and select them for your gallery.
Customize: Click on the images to change layouts, add titles, or crop them.
Publish: Click Save and Publish to make your new photos visible on the live site.

Alternative Methods:

Image Scroller: Use Insert > More > Image Scroller for a moving gallery of up to 15 images.
Single Images: Use Insert > Image > Upload from my computer to add individual photos, then drag them to your desired location. [1, 2]

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adrian9083

14 Messages

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250 Points

Thanks for posting instructions...I know how to upload the images...the actual "upload image" button is not functioning....

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21 hours ago

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russell5607

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@adrian9083

Thanks for responding Adrian9083.

Per Google:

Homestead Websitebuilder "upload image" button is not functioning.

If the "upload image" button in Homestead Sitebuilder Plus is not working, it is likely due to browser cache issues, an incompatible file format, or a temporary system glitch. Clear your browser's cache/cookies, restart the browser, or try using a private/incognito window to resolve the issue. [1, 2]

Troubleshooting Steps for Homestead Image Uploads

Refresh and Re-login: Refresh the page or log out and back into the Homestead Website Manager to reset the session.
Check File Types & Size: Ensure you are uploading supported image formats (JPG, PNG, GIF) and that the file size is not excessively large, as this can cause failures.
Use Supported Browsers: Use Google Chrome or Firefox for the best experience with the Sitebuilder Plus tool.
Verify Image Path: If the image uploads but does not show, re-drag the image to the desired spot and ensure you publish the site to see changes on the live site.
Try an Alternative: If the upload button remains unresponsive, try to resize the image or use the "Search from image library" to test if the uploader component itself is failing.

You may want to call support for HELP.
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21 hours ago

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adrian9083

14 Messages

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250 Points

thank you...will probably call...we can't get to trying to upload the file, the button doesn't fucntion...as i mentioned in OP I already cleared history, cache, restarted browser, etc.

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12 hours ago

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judelyn9690

270 Messages

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2.7K Points

9 hours ago

Hello Good Day!

Kindly drop the website name here. Thank you

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adrian9083

Cannot upload photos to gallery in web builder

russell5607

adrian9083

russell5607

adrian9083

judelyn9690

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