
Troubleshooting
A brief description of the product helps people know what you are talking about
-914
All
Question
Problem
Idea
Praise
Announcements
Article
- •••
FAQ page designs not mobile
As far as I can see the FAQ page designs do not fully display the text boxes in the mobile view. Is there a workaround for this? In mobile view, the text boxes are compressed, so the text gets cut off with an ... but then the box does not expand to show the mobile viewer the rest of the sentence. It
Question
32
1
0
My website does not appear properly when viewed on a cell phone.
The website created using Homestead on my desktop does not appear properly when viewed on a cell phone. The text and photos are out of alignment. I believe I have read there is another Homestead website application that will address this issue but it is very confusing and I have not been able to fig
Problem
35
2
0
Amy Lane
My website has an online application once people finish filling it out they are getting a 500 server error and it will not send it through to me? I went online and tried a test as did a person from your help line last week and I received both of those test applications but NONE others have been succ
Problem
33
1
0
Pages with forms sumbissions error: 500 Internal Error
Some of my pages are showing a server connection error after submission, especially those with forms with multiple fields. This issue started in September 2025, and after six months, it still hasn’t been resolved. The error shown is: 500 - Internal server error. There is a problem with the resource
Problem
60
3
0
ERROR: USPS Attribute "address_from.email" must not be empty
April 7 - unresolved ticket # 1956103619561036: Customer Service, Escalation Team, and Engineering have not been helpful in addressing and resolving this persistent issue, now a full week since first experienced. The interactions with Customer Service have been poor in understanding the problem and
Question
40
1
0
how do you get help from the company for problems? My websites aren't showing!
Is there a way to get direct help from the company?
Question
22
1
0
Our site went down - why?
Hi there, Our site went down over the weekend. We spoke with our web hosting company, and they said there was a change made at the domain registrar - Homestead. We gave our hosting company our Homestead login, and they were able to login and fix the issue. But, we didnt login and make any changes la
Problem
56
1
0

