Troubleshooting

Troubleshooting

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social media icons

Social media icons show up on far left published pages. I cant see them on the editor page to delete them.  How can i delete them?

Question

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How to find the web address to point my website to a particular page

I had to delete my original homepage and would like my domain name to point to a different page but am not having any luck figuring out the web address for a particular page to point to.

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Email service?

Does Homestead not have an internal email service like Roundcube? Other web hosting services like Domain.com do. I've looked around in Homestead account pages but I don't see anything.

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Why are there people answering the phone who know less than me about the software??

I was having trouble with a "mobile view" gallery and called to find out where/how to create a different looking mobile gallery. I was told I couldn't do that.  I know I can, just forgot how.  I asked the guy "Phil"  ha ha ha-not his real name -- how come he didn't know this.  H

Problem

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pointing domain to store

I am trying to point my domain to a Shopify store. Someone in Homestead helped me and my domain is still not pointing to Shopify. I saw that she made me a cloudfare account and pointed my domain to cloudflare. I need to know how to get my domain pointed to Shopify. Anyone go thru this as well? Thank

Problem

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Choosing a Website Design

I am trying to create a new website but, all of your templates say Error and not available. Super frustrating. Stopped my motivation to create a teachers resource page that is very needed.

Problem

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Strange Characters on Websites

Hello all, For the past month or so, we have been aware of reports of strange characters appearing in place of spaces and punctuation on Sitebuilder Plus sites. There is a ticket created to resolve this issue. We are working to get this fixed for you all. Originally, they thought it was an intermitt

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I want to transfer the ownership of a website to another Homestead account

I know it can be done, but it's been awhile and I am not finding what I am looking for in tools. Has anyone here done that lately?  Or do I have to talk to the (cough cough) customer service people to do that?

Question

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Help with Website Glitches!

My students have noticed a huge glitch at my website http://www.mybigfatgreekcookingclass.com/ Hundreds of these  have appeared and not sure how to remove them!!!!  Learn how to make delicious and healthy Greek foods using traditional recipes  common in the Mediterran

Problem

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Font messed up on my website

My website looks fine when i work on it and publish it, but the live version has a bunch of random symbols and text all over my pages. I have republished it multiple times and it is still unusable/readable. Please advise www.essexgreenhouse.com

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