Troubleshooting

Troubleshooting

A brief description of the product helps people know what you are talking about

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I want to transfer the ownership of a website to another Homestead account

I know it can be done, but it's been awhile and I am not finding what I am looking for in tools. Has anyone here done that lately?  Or do I have to talk to the (cough cough) customer service people to do that?

Question

27

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0

Website Manager Not working - 404 - File or directory not found.

Yes - I have cleared cache. Need to build a new websiteand edit existing website. Lost 2 days of work. 404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Problem

17

2

SiteBuilder Plus Not Working Properly since yesterday

I make changes at least once a week on my website and when I went to make updated changes to a few of my web pages it pops up with a message and returns me back to homestead home page making it impossible for me to work on any of my web pages or publish. HELP! Here is a screen shot of message

Problem

95

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Site has changed

I'm trying to update our website. I keep getting a message that says "the site has changed since you last post.  To avoid an unintended changes, the site must close and reopen to the homestead homepage." Even if I make a small change and hit save, it isn't saving.  It keeps kicking me ou

Question

50

3

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I cant edit in SiteBuilder Plus

Hello, When i try to edit my site in Site Buider Plus it said: This site has changed since you started working in SiteBuilder Plus. To prevent unintended changes to your website, we need to close SiteBuilder and return you to your Homestead home page. ...And Close the SiteBuilder. What can i do? Pl

Question

60

6

I can not update my site- I keep getting this error

This site has changed since you started working in SiteBuilder Plus. To prevent unintended changes to your website, we need to close SiteBuilder and return you to your Homestead home page. www.lost52project.org

Problem

32

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Cannot work on my site

Why can't I work on my site online or download Site Builder to my computer. All I get is the 404 error.

Problem

33

-1

Why are there people answering the phone who know less than me about the software??

I was having trouble with a "mobile view" gallery and called to find out where/how to create a different looking mobile gallery. I was told I couldn't do that.  I know I can, just forgot how.  I asked the guy "Phil"  ha ha ha-not his real name -- how come he didn't know this.  H

Problem

21

1

pointing domain to store

I am trying to point my domain to a Shopify store. Someone in Homestead helped me and my domain is still not pointing to Shopify. I saw that she made me a cloudfare account and pointed my domain to cloudflare. I need to know how to get my domain pointed to Shopify. Anyone go thru this as well? Thank

Problem

25

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Closed

Strange Characters on Websites

Hello all, For the past month or so, we have been aware of reports of strange characters appearing in place of spaces and punctuation on Sitebuilder Plus sites. There is a ticket created to resolve this issue. We are working to get this fixed for you all. Originally, they thought it was an intermitt

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