Troubleshooting

I have an existing website, and I can edit text on existing pages, but when adding a new page, I cannot add text to section A. I forgot how I did it earlier when I created several pages months ago.

We were having issues with our server and the website was not able to be accessed. Our server host has asked us to update the A Records and to point to a new IP address: 40.82.160.25 We have changed the POP, IMAP and SMTP to point to that location. Do we leave the Webmail, Email and "@" the same?

I am getting almost 100 spam emails a day from testing@example.com through The Homestead email form On my website. I cannot block them through Outlook because it says it's coming from Homestead. Is there a way to filter this on your end?

I got on the other day to edit my websites, and the image upload in Elements can't seem to upload images. I tried again to today but only one went through. My files are the appropriate size so there's some kind of glitch or something in your system. -D. Sherwood

My blog page is only showing the picture and h1/h2. All the blogs and tags are missing. They were there on Monday and are now missing. Links to the blogs are also not working and going to a blank page. Blogs are critically for my wedding venue business.

There's an internal server error affecting three of my pages, all of which contain large forms. Whenever someone tries to submit a form on any of these pages, a "500 Internal Server Error" message appears, and the form data is lost. The message shown is: "There is a problem with the resource you are

Some of my pages are showing a server connection error after submission, especially those with forms with multiple fields. This issue started in September 2025, and after six months, it still hasn’t been resolved. The error shown is: 500 - Internal server error. There is a problem with the resource

Hi, I have a problem uploading picture files after starting a new Website Builder site. An error sign which I cannot understand shows up on the bottom left as an error message. It happened sometimes in the past and I did quit and start but now nothing works, changing image format doesn't work either

Looks like a lot of you are having this problem! Does anyone have a fix or know what's going on?

my site https://bestofbarrelsonly.com/ is down and showing Error 1000. I did not touch my site. I need it to be active again and phone support is down.