Troubleshooting

Troubleshooting

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site unavailable

I made some changes to a site that hadn't been updated in a while. Saved the changes, published the site and now it's unavailable when you try to access it. Please help.

Problem

15

4

0

Please fix website. Tired of asking.

Very close to leaving Homestead. Site has not been working for a while now. Ive spoke with IT and site was suppose to fixed. Still not working. Called again today and couldn’t get through. Please fix or I’m moving to another service.

Question

24

1

0

Website not working- site failure to connect for the last week

I am getting a failure to connect for karenbrownencaustics.com refused to connect. How do I fix this?

Question

58

3

0

Security Certificate

I have an older HTML site for palazzololaw.com. I tried using homesteadssl.com, but it says my domain doesn't exist on the builder. Can you please manually provision a security certificate for my older site account? People can't access the site because there is no SSL - https. Thank you.

Problem

41

2

0

Access website oroblem

Enter address and message comes up. “Server can not be found”

Problem

22

1

0

ISSUE ADDING PHOTOS TO STORE ITEMS

I've been doing the same thing for years, adding products and photos for those products with no issues. Yesterday, I attempted to add another item in the store and add a photo. Clicked "add image" and it sends me to a new interface. I clicked "add image" on the new interface, selected the image and

Problem

31

2

0

can't publish website

after click publish website, wasn't able to publish, getting an error page

Question

22

0

0

Domain needs attention

We are switching to Microsoft 365 for Business for more security as we are bidding more federal projects. I have called and spoke to three different service reps. My problem still is not fixed. After two technicians my MX and CNAME are Ok but there is still a problem with my TXT. Microsoft 365 is sa

Problem

12

0

0

New Network Solution login page won't let me in. Solution: Go to the old www.homestead.com!

I wish the Bending Spoon folks sent all use Homesteaders an email about the new Network Solutions login page. I think we were supposed to have been integrated into that but it's not working for me as of 8-27-26. On a hunch, I tried logging in under the old page www.homestead.com and I was able to ac

Problem

23

1

Google analtics

Why does the website ask for a UA number when Google discontinued them in 2023? Universal Analytics (UA) numbers are obsolete because Google permanently discontinued Universal Analytics properties in July 2023, replacing them with Google Analytics 4 (GA4), which uses a "G-" measurement ID instead of

Problem

30

1

0

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