Email Support

Email Support

Need some help with your business emails? Here are several topics that can help you to setup and maintain your email accounts.

152

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Email reply

When I send emails, when those emails are replied to, I get back my original email, but not the sender’s reply.

Problem

5

1

Emails don't get through

Hello, also I have the problem that several of my emails don't get through to customers, this is very frustrating!  It is the same recepients ag

 posted 

3 d ago

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Last response by 

michelle_c 

3 d ago

Problem

8

1

0

Emails not being received by clients

Hello, One of the emails on our account is having issues with emails being received by clients.  This is happening for both new and old clients,

 posted 

3 d ago

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Last response by 

christine9767 

3 d ago

Problem

7

1

0

MPM

Cant not see emails send on a desktop on mobile device or if are send from mobile wont showed up at desktop

 posted 

4 d ago

 • 

Last response by 

michelle_c 

4 d ago

Question

3

1

0

Frustrating ...

Getting this error in my two Roundcube email addresses. SMTP Error (550): Failed to set sender "arykhof@rijkhofdesign.com" (Administrative prohib

 posted 

5 d ago

 • 

Last response by 

michelle_c 

4 d ago

Question

3

1

0

Sent emails going to spam

We are having the following problems: 1. Our outgoing emails are going to spam even when we are added as a contact 2. We can no longer as for a rece

 posted 

9 m ago

 • 

Last response by 

lisa0155_e92d37 

8 d ago

Problem

115

3

Email Storage

I had the normal email capacity of 500MB. I paid for the 5GB add-on.  For some reason my email is still saying 86% full, it should be a bit les

 posted 

12 d ago

 • 

Last response by 

michelle_c 

12 d ago

Question

6

1

0

Accepted Solution

Upgraded to too much email storage

I thought I was only upgrading to add another 10GB of email storage but now it says I have 30GBs. How can I downgrade to 20GBs?

 posted 

25 d ago

 • 

Last response by 

michelle_c 

12 d ago

Question

9

2

0

Not receiving certain emails

I am not certain incoming emails. The email address I am not receiving is no-reply@spiderdoor.com .   This is an email that notifies me of

 posted 

16 d ago

 • 

Last response by 

michelle_c 

15 d ago

Question

8

-1

0

Decrease Mailboxes on our business account

How do I decrease the mailboxes we are being billed for on our business account. I have deleted the mailboxes but I need to take them off of our accou

 posted 

23 d ago

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Last response by 

karen4078 

23 d ago

Question

7

1

0

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