Account & Billing
Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.
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Is a one page plan available? I tried to email was automatically rejected.
Is there a less expensive plan available? Sometime during 2025 I may only require one page. How much notice do your require if I change plans or terminate your service? Robert Shanebrook
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Credit Card issues
Trying to update my credit card to my new Visa and the system will not recognise it. Displays " The credit card details you entered is incorrect. Please check your card details. Please help
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Login Problems
Suddenly can't login, as you are using a 40 year old email address for me, and have to bypass it every time now (the past few weeks) . Tried calling Homestead at their number posted on one of the contact pages (Haven't been able to get back to it now) and get call failed every time. It is 1(800)710-
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Account: Add On Services
If you need additional services added to your account such as email accounts, email storage upgrades, eCommerce information, disk-space, package changes or more information on services we offer, look under the Add-on Services tab. The first subcategory is Get More Customers, which provides
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Trying to remove add on services - emails
I need to remove some of our added emails - can some one help me? there are 6 empty spots that we do not need. And our monthly renewal is coming up fast - so please help ASAP! Thank you!!
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Automatic payments by credit card
We have changed our credit card number and need to update that in your records so that automatic payments proceed normally
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What features will I lose going to $39.00/mo?
Please what features will I lose going to $39.00/mo from $105.00/mo?
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Updated credit card
I updated my credit card after I received an email my card did not go through because of the expiration date. Will my balance due be automatically charged or do I need to do something further. Thnx
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Monthly payments
Our credit card number has been changed. You will need this to continue to make automatic withdrawals for the services you provide. How do I make that happen?
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