Account & Billing

The plan our business has is the Website Gold Plus Package. I did just renew it for the 2 year plan. However, I feel this may be more than we need. I need to know where to find the other packages so we can determine if a lesser one would be best.

If I cancel my account, what happens to my email account?

When I try to press the "Edit" button under "My Account" | "Password", nothing pops up, and nothing appears on screen. And the page doesn't change at all.   What is blocking me from changing the password? 

I want the pages that are displayed on the top of my page to be drop down menus. So, can I create more than one navigation menu?

Here's how you can associate your domain with another website on your account.Click the "Domains" link in the left navigation menu.Scroll down until you see your domain name and click Change Site Association.Choose the website you'd like your domain name to point to using the drop-down menu.Click Sa

If I have 2 web domains and only wish to have 2 websites, how would I go about removing the add-on that shows I currently have 4 sites? Your help is appreciated. Let me know if you need any further information from me. Thank you.

Any idea how to delete add on Services? I’m getting charged practically double for things I’m not using. I can’t find an email to contact support.

Hello, I received an email from homestead saying my billing information was incorrect - even though nothing had changed.  Anyway, I logged in and re-entered my credit card info, directly from my credit card.  However, I received the response, "The credit card details you entered is incor

I have been trying to remove current credit card and replace with new, for billing - and it keeps saying it is wrong card number - because it keeps going back to the old one.

Here are instructions to view your website statistics for Sitebuilder Sites.Click Websites Manager in the left navigation menu.Click View Stats.A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.