Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Update Credit Card

I am trying to update my credit card, I'm putting in the correct details and homestead is saying it's incorrect. Sorry, I don't know what else to do.

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Account: Update Card on File

You are able to update the billing information from your Homestead account. To update the card: Log in to the Homestead account, put your mouse over Account in the top right, and choose Billing & Payments.  Click the Edit button under Payment Method Fill out the Name On Card, Card Number,

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Updating Credit Card

I posted on here the other day, even though I had the correct credit card details it wouldn't go through. I called my bank and they are aware of the normal payments that are direct debited to Homestead and they said that there is no block on my card or payment from you. Can somebody please call me o

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Extra Billing

Last September (2022) I paid for two years. Why am I being billed now for two more years - isn't that due next year??  09-20-22 Credit Card Payment Received - Thank You $569.99 09-20-22 51338022

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system wont let me update my credit card

i need to update my credit card and it's saying its incorrect but it is not

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Logging In

2nd time I can't log in. id = dandavid2067@gmail.com Ps = Georgia1!

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Unable to cancel website. Phone number provided des not work.

Tried repeatedly canceled. Their website. Phone number provided does not work. No other way to reach them

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Domain Transfer Code

Why won't you send me a domain transfer code? I keep getting an error stating - "cannot process you request at this time, please try again later".

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Account: Edit/View DNS Records

1) Log in to your Homestead account and click on domains on the left side of the account screen.2) Under the desired domain click on the link Advanced DNS settings. This will bring up the current DNS records for your domain and allow you to edit them if desired.

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What exactly am I being charged for?

I just added the small store to my website, so I would be able to accept debit/credit cards. It originally said it was $14.99 per month. When I clicked on it and it took me to the next page to apply with Transfirst merchant, it shows an additional charge for $19.99 per month. Can anyone tell me what

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