Account & Billing

Account & Billing

Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.

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Account Number?

I got an email about an upgrade required to increase storage space. It lists an account ID # but I dont see it anywhere.

Question

6

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Problem Payment and i need my Homepage

Dear i dont understand because my credit card is open for you...to take the payment or i can send my bank account you can take it ftome there or or i can transfer to your bank account when you give me your account numer and so on please help...i need my homepage... thank you in advance Helmut Kaiser

Question

16

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Cancel services

I have cancelled all my services using the link in my dashboard, but it says that I need to call to cancel services today. Does that mean I need to call if I want to cancel services in general, or does that mean I need to call if I want services cancelled immediately? And if I don't need to call, wh

Problem

21

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How do I change my plan to only paying for the domain, not the website hosting? I transferred to Wix, but still use the domain from here

I need to change my payment plan to just paying for the domain name. I transferred over to Wix to build my site.

Question

37

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If a page is unpblished are any links on it broken or lost?

Specifically, I am dealing with cards being tested through my site. I added a Captcha but am unsure if that will solve the issue or if it is even working. I temporarily want to unpublish the index page in hopes it breaks the automated transactions (they show as suspicious from the credit card proces

Question

26

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Accepted Solution

Is there a way to suspend my website temporarily?

Until I can figure out how to add Captcha is there a way to suspend the website temporarily? I have an issue with the site being used to test credit cards and until I can add Captcha or similar I want to make it unavailable. Thank you.

Question

53

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Adding Captcha

My site has been being used to test credit cards. I am inundated with suspicious transactions as cards are tested. How can I add a Captcha or similar to deter this? Thank you.

Question

28

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i wish to close my account.

I wish to close my account but its asking me to call the homestead team but i'm based in the UK is there any other way of doing this?

Question

28

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Monthly billing. I have stopped all auto-pay due to being defrauded by a provider.

I must be notified of each monthly payment in advance. I am no longer allowing auto-bill due to a recent attack by a service provider. Upon notification of payment due, payment will be made.

Question

50

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Problem Money transfer to my account

Dear i guess there is a problem in your system to use my new CC because many time i ad my new CC and my bank is open and prepared for you to take it..i guess your sysem using my old number...could you please check thank you...have a good weekend Helmut Kaiser in Germany

Question

30

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