
Account & Billing
Need some help with updating your account Information? Here are several topics that can help you access several different areas within your account settings.
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moving my domain name, which is mine to another provider
What information do I need to move my domain name and start a website with the new provider?
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8
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downgrade from a Gold Plus Package to a starter package,
If I downgraded from a Gold Plus Package to a starter package, what would happen to the web pages over the allotted amount? If I have 100 pages and with the starter package allowed 10, would the remaining pages be deleted or just stored and not available for use?
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need to downgrade my plan
It looks like I can upgrade plans online but don't see a way to downgrade. I'm paying for way more than I need/use.
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Retain Domain Name
I'd like to retain my domain name: www.trevorkrueger.com I was directed to this site to sort this out, what do I need to do? Many thanks Trevor Krueger
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12
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website and domain deletion
im trying to delete a website because it is no longer needed but the system says i can't because of the domain name associated with it. so i'm here to find out how to delete the domain name? the website i need to delete is johnlaconteautosales.com
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9
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Incorrect credit card details
The site tells me that my credit card details are incorrect. I have entered them correctly, and don't want my website to close!
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20
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Billing Issue Confirmation Please
Hi - you just restored one of my Domains. Thank you for that. But, if you recall, there was a question in regards to the remaining amount of free domains in my legacy account. You thought I needed to be charged and yet the legacy account, at that time was showing 14 free domains remaini
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10
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Cancelled service 3 months ago and STILL being charged
Hello, We cancelled one of our websites over 3 months ago and are STILL being charged for it - how can this be resolved ? very dishonest and annoying
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11
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Dominio
Hola, me podeis ayudar a dirigir dominio que me han traspasado www.casagrandealmagro.com al sitio hotelcasagrande.homesteadcloud.com, lo necesito en la mayor brevedad... GRACIAS.
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4
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How do I cancel all services
Wtf is this, I never signed up for this "Platinum package", and I'm not gonna call anyone to CANCEL it. How do I cancel all the services immediately and disable recurring payments?
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20
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