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Hello, I will look into this issue. We have seen a small number of accounts report this error.
Account: Update Card on File
You are able to update the billing information from your Homestead account. To update the card: Log in to the Homestead account, put your mouse over Account in the top right, and choose Billing & Payments. Click the Edit button under Payment Method Fill out the Name On Card, Card Number,
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I understand and I will get this concern escalated to our engineering team to further investigate. Please allow 24 hours for the team to look into this and you will be informed of any updates.
Homestead's Search Engine Optimization
A couple weeks ago we introduced you to our Full Service package. A designed website coupled with Search Engine Optimization. It's a great service, but what if you already created a spectacular site on your own? No problem. Read on...The Importance of Search Engine OptimizationSEO, Search Engine Opt
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Hello,The set up may have changed, try using the server settings in this article. https://community.homestead.com/homestead/topics/email-client-settings
IMAP Email Setup: Mailbird
If you aren't sure of the difference between POP and IMAP and why you would use one or the other, please click here. After installing Mailbird, you will be asked to start the setup. Enter the information requested, then hit continue. Click Edit server settings. You will need to edit the incoming an
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Hello,I can take a look, what website are you editing?
Sitebuilder Plus: Align Elements
You can easily align elements on the page doing the following. Hold down the Shift key and then click/select the elements you wish to align. This will display a blue, or yellow box around the elements so that you can see everything that is selected. After you've selected the desired elements
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This will be done from the published website.
WebsiteBuilder: OG Image
If you want to specify what image is used when someone shares/posts/likes your website on Facebook you can add this snippet of code to the tag: <meta property="og:image" content="http://www.domain.com/image.jpg"/> We need to replace the image url with the image you wish to use. Make sure you h
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Add the image to an image galley and publish, then open the image on the live site and right click selecting copy image address.
WebsiteBuilder: OG Image
If you want to specify what image is used when someone shares/posts/likes your website on Facebook you can add this snippet of code to the tag: <meta property="og:image" content="http://www.domain.com/image.jpg"/> We need to replace the image url with the image you wish to use. Make sure you h
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Hello,Unfortunately, Homestead cannot troubleshoot the actual code. If it does not translate in the builder it may be incompatible but I would not have any additional explanation as to why, apologies.
WebsiteBuilder: OG Image
If you want to specify what image is used when someone shares/posts/likes your website on Facebook you can add this snippet of code to the tag: <meta property="og:image" content="http://www.domain.com/image.jpg"/> We need to replace the image url with the image you wish to use. Make sure you h
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Hello Wendy,Do you need assistance adding the OG image tag? What step are you having trouble with?
WebsiteBuilder: OG Image
If you want to specify what image is used when someone shares/posts/likes your website on Facebook you can add this snippet of code to the tag: <meta property="og:image" content="http://www.domain.com/image.jpg"/> We need to replace the image url with the image you wish to use. Make sure you h
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Hello,The tag is set up correctly and I do see the image appearing when I go to share the link on Facebook. Here is what I see.
WebsiteBuilder: OG Image
If you want to specify what image is used when someone shares/posts/likes your website on Facebook you can add this snippet of code to the tag: <meta property="og:image" content="http://www.domain.com/image.jpg"/> We need to replace the image url with the image you wish to use. Make sure you h
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Haha I'm glad. I did go into the builder and turn that off for you in the section. Now your second page is just a blank page that you can start building on.
WebsiteBuilder: Add a New Page
To add a new page within WebsiteBuilder, click on the left side on Pages. Within the indicated circle, there are 2 ways to create a new page. The first option, with a plus sign, adds a fresh page. You may select from the template options to create the new page. The second option "x2" duplicates any
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Hello, What site are you referring to? We have not had any other reports of issues with the password protect feature in WebsiteBuilder.
WebsiteBuilder: Password Protected Pages
In WebsiteBuilder, you can password protect individual pages on your site. To do this: Open the desired site in WebsiteBuilder and select the Pages on the left. Then, to the right of the desired page click the 3 horizontal lines and then select Settings.Check the password box and enter your password
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Hello,Unfortunately, there is not a way to set up an identifier as described. I have sent some feedback and a feature request to possibly implement in the future. What I can recommend is using a different email address for each form to help better or
WebsiteBuilder: Getting Started Part 1
This article will outline all the available options from the toolbar in WebsiteBuilder. This will help you get familiar with the functionality of the new builder to help you get a jump start on building your site. The first option is ELEMENTS, this is where you would look if you need to add anything
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Hello Lisa,Thanks for sharing. Homestead does provide support videos and information about our blog feature on our Youtube channel. Here is a link to a video to get you in the right direction. https://www.youtube.com/watch?v=rz9q1Z1g5aI
WebsiteBuilder: Add a Blog
Blogging is one of those many ways you can reach out to your people and be where they are. If you're not familiar with a blog, simply put, its similar to an online journal or diary. It's a place both to convey your ideas and gather new ones at the same time. With a blog, you can share products, meth
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Hey DanniYour favicon is working on my end. What do you see?
Sitebuilder Plus: Favicon
It is possible to have a custom icon appear in your visitor's bookmarks. You need to create an .ico file, insert HTML code to reference the .ico file, and add code so visitors can bookmark the site (add to their Favorites).Note: The .ico file will appear alongside the URL only after a visitor has bo
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Sitebuilder Plus: Facebook Like Button
Here are instructions to get the Facebook like button on your website.Grab the HTML code from FacebookGo to this website: http://developers.facebook.com/docs/r...Fill out "Step 1 - Get Like Button Code" to customize your like button. Note: Use your Facebook URL for URL to Like.. Then, click Get Code
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Thank you, I did double check and unfortunately the section menu does not function on the mobile site. We have made the team aware of this and will work on a solution. You can however still accomplish this by using a button or text and add a behavior
WebsiteBuilder: Navigation Menu
A navigation menu is crucial to the success of your site. It lets your visitors know what is available on your site, allows them to move throughout your website, and helps search engines crawl all pages you have linked in the menu. It is important to keep your menu as uncomplicated and easy to use a
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You are using a different builder than this article refers to.I found the issue on your site. Your navigation menu was there in the mobile, it was just reduced to a size you couldn't see. Also, the icon color was the same as the background. I made it
Sitebuilder Plus: Create A Site Navigation Menu
The site navigation is what visitors use to go from one web page to another easily and quickly. It's a "global" element meaning that you can create the Site Navigation Menu once, and then add it to multiple pages without having to rebuild all of the links and details. Any change you make to that Sit
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Hello,It is listed at the top menu bar.
DNS Records for Homestead Email
Here are the DNS settings for Homestead email: A Records Host Type Domain Name Points To mx yourdomain.com 66.96.142.50 mx yourdomain.com 66.9
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Hello, I just logged into your Website Builder site, added an image gallery and I do see the option to connect via Instagram. What do you see on your end?
WebsiteBuilder: Live Feeds
Through Website Builder, we have elements that allow you to show Live Feeds from the most popular social media platforms: Twitter, and Instagram. This will allow your site visitors to see and visit the posts you're making through those networks. These days, social media presence is vital. It is one
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Hi, If you've recently published and are seeing things like old text and images on your website, you may need to clear your Internet browser's history. Your browser keeps a cache or temporary memory of sites you've visited to speed up loading times.
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How do I clear my browser's cache?
I keep seeing older files on my website after I publish. When talking to someone they told me I need to clear the cache and temporary internet files within my browser. How do I clear my browser's cache?
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