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Hello Bill, Unfortunately since Sitebuilder is an older software it does not come equipped with a mobile friendly aspect. If you wish to create a site with this feature you can add a new site to the account and build using WebsiteBuilder. https:

The Importance of a Mobile-Friendly Website

I’m sure you have heard the word mobile-friendly mentioned a lot more often than you have in previous years. As technology advances, many people are now using a mobile phone or tablet device to browse the internet. It is essential to your business that you have your website set up to be mobile

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Brand User

Hello,Which website are you referring to? I can take a look.

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The Importance of a Mobile-Friendly Website

I’m sure you have heard the word mobile-friendly mentioned a lot more often than you have in previous years. As technology advances, many people are now using a mobile phone or tablet device to browse the internet. It is essential to your business that you have your website set up to be mobile

Article

Brand User

Its because you technically have 4 buttons on the desktop two in each section. Click on the on the hidden elements and reveal the buttons. It will place another get brochure button next to get a quote then can be moved to the desired location, next t

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The Importance of a Mobile-Friendly Website

I’m sure you have heard the word mobile-friendly mentioned a lot more often than you have in previous years. As technology advances, many people are now using a mobile phone or tablet device to browse the internet. It is essential to your business that you have your website set up to be mobile

Article

Brand User

Hello tdjconsultants6042,If you would like assistance setting up Cloudflare, you can call into support at 1800-710-1998 to get walked through the process or you can rebuild the site using WebsiteBuilder. 

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The Importance Of Securing Your Website

A cyber attack happens every 40 seconds. Of those attacks, 43% target small businesses. To protect your website from this type of malicious hack, you should take one important precaution: Secure Your Site. In the past, SSLs have only been deemed necessary for eCommerce websites or sites that request

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Brand User

Hello,I apologize, the website on your account for tdjconsultants.com is not built in WebsiteBuilder, it is in Sitebuilder plus and unfortunately we cannot auto secure these sites. You can add a SSL to your domain by following the steps in this artic

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The Importance Of Securing Your Website

A cyber attack happens every 40 seconds. Of those attacks, 43% target small businesses. To protect your website from this type of malicious hack, you should take one important precaution: Secure Your Site. In the past, SSLs have only been deemed necessary for eCommerce websites or sites that request

Article

Brand User

Hello,Since you have already went through some of the process to set up the cloud flare SSL I would recommend use it , just make sure last steps are complete. I see you have already changed your name serves so start at step 12 in this article to comp

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The Importance Of Securing Your Website

A cyber attack happens every 40 seconds. Of those attacks, 43% target small businesses. To protect your website from this type of malicious hack, you should take one important precaution: Secure Your Site. In the past, SSLs have only been deemed necessary for eCommerce websites or sites that request

Article

Brand User

There is no file manager in the new builder. You can view any photos you have uploaded by going to add a new image, and you can see any files you have uploaded by going to add a new file.

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Sitebuilder Plus: View File Manager

Here's how you find the file manger: Click on the Websites Manager in the left navigation menu. Then, click Edit Site. Click your domain name or sitename at the top. Then, choose View File Manager from the drop-down menu.

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Brand User

I apologize, we must wait till the transfer is completed to change any name servers or DNS settings and this will need to be done with the new registrar. At this point they did not deny the transfer, they accepted it and requested the transfer.

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Account: Update Nameservers

You can update your nameservers from the Domain manager screen. Log into your account and click Domains on the left side of the screen. Click "Manage your Website Domains" Click "Edit your nameservers" Click "Edit" Erase and replace the existing nameservers with those provided to you from your webs

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Brand User

If you are using BigCommerce, I would recommend taking advantage of their free SSL option: https://support.bigcommerce.com/articles/Public/BigCommerce-SSL-Certificate/?q=ssl&l=en_US&f...

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Account: Update Nameservers

You can update your nameservers from the Domain manager screen. Log into your account and click Domains on the left side of the screen. Click "Manage your Website Domains" Click "Edit your nameservers" Click "Edit" Erase and replace the existing nameservers with those provided to you from your webs

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Brand User

The transfer process has already started for the domain, unfortunately, name servers cannot be altered while in this status.

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Account: Update Nameservers

You can update your nameservers from the Domain manager screen. Log into your account and click Domains on the left side of the screen. Click "Manage your Website Domains" Click "Edit your nameservers" Click "Edit" Erase and replace the existing nameservers with those provided to you from your webs

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Brand User

Yes, it is.

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Sitebuilder Plus: Downloadable Archive

You can create an archive of your site and download it to your computer for backup purposes. The process is simple. Log in to your account at http://www.homestead.com Click on Websites Manager.(If you have multiple sites, select the one you wish to archive from the drop-down) Under the Edit

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Brand User

You are welcome!

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Sitebuilder Plus: Downloadable Archive

You can create an archive of your site and download it to your computer for backup purposes. The process is simple. Log in to your account at http://www.homestead.com Click on Websites Manager.(If you have multiple sites, select the one you wish to archive from the drop-down) Under the Edit

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Brand User

You would just need to put the archive we told you about before, on a flash drive. That would be done from your computer. Nothing special needs to be done on our end.

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Sitebuilder Plus: Downloadable Archive

You can create an archive of your site and download it to your computer for backup purposes. The process is simple. Log in to your account at http://www.homestead.com Click on Websites Manager.(If you have multiple sites, select the one you wish to archive from the drop-down) Under the Edit

Article

Brand User

Hey Rose!This process is actually MUCH easier in this builder, here are the instructions. To answer your question, no there is no file manager.

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WebsiteBuilder: Favicon

A Favicon (fave-icon for pronunciation purposes) is a very small, important piece of the branding on your site. Images are usually noticed before text, so it may help your site stand out above those that don't have one. It also looks more professional, especially for people who have your site bookma

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Brand User

Hello, I can definitely look into this. What is the First and Last name on the card and the last 4 digits of the card number? Also, is it a Visa, Mastercard, AMEX, or Discover?

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Account: Update Card on File

You are able to update the billing information from your Homestead account. To update the card: Log in to the Homestead account, put your mouse over Account in the top right, and choose Billing & Payments.  Click the Edit button under Payment Method Fill out the Name On Card, Card Number,

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Brand User

Ok, we were able to get more information on the specific reason for the error. In this case, the card is being declined when trying to update it on your account. You can call and see if an advisor is able to update the card for you, otherwise, I woul

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Account: Update Card on File

You are able to update the billing information from your Homestead account. To update the card: Log in to the Homestead account, put your mouse over Account in the top right, and choose Billing & Payments.  Click the Edit button under Payment Method Fill out the Name On Card, Card Number,

Article

Brand User

Hello, I will look into this issue. We have seen a small number of accounts report this error.

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Account: Update Card on File

You are able to update the billing information from your Homestead account. To update the card: Log in to the Homestead account, put your mouse over Account in the top right, and choose Billing & Payments.  Click the Edit button under Payment Method Fill out the Name On Card, Card Number,

Article

Brand User

I understand and I will get this concern escalated to our engineering team to further investigate. Please allow 24 hours for the team to look into this and you will be informed of any updates.

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Homestead's Search Engine Optimization

A couple weeks ago we introduced you to our Full Service package. A designed website coupled with Search Engine Optimization. It's a great service, but what if you already created a spectacular site on your own? No problem. Read on...The Importance of Search Engine OptimizationSEO, Search Engine Opt

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Brand User

Hello,The set up may have changed, try using the server settings in this article. https://community.homestead.com/homestead/topics/email-client-settings

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IMAP Email Setup: Mailbird

If you aren't sure of the difference between POP and IMAP and why you would use one or the other, please click here. After installing Mailbird, you will be asked to start the setup. Enter the information requested, then hit continue. Click Edit server settings. You will need to edit the incoming an

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Brand User

Hello,I can take a look, what website are you editing?

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Sitebuilder Plus: Align Elements

You can easily align elements on the page doing the following. Hold down the Shift key and then click/select the elements you wish to align. This will display a blue, or yellow box around the elements so that you can see everything that is selected.  After you've selected the desired elements

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