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Account: Register a Domain

Domain names give your website a recognizable identity on the Internet. Pick one that includes your core keywords in it, such as your business name, type of business, or location. Shorter domains are better than long ones. The domain is part of what makes up a URL (Uniform Resource Locator) such as

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What is "Mobile-Friendly"?

With more and more research and purchases being completed online, it is imperative for every company to have a site that is mobile optimized. Before delving into the benefits of a mobile-friendly site, let's first talk about what being mobile optimized means. What does it mean to have a mobile-frien

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Account: Update Card on File

You are able to update the billing information from your Homestead account. To update the card: Log in to the Homestead account, put your mouse over Account in the top right, and choose Billing & Payments.  Click the Edit button under Payment Method Fill out the Name On Card, Card Number,

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WebsiteBuilder: Join My Mailing List

Mailing lists are a great way to get information out to interested parties, but how do you get the contact information FOR those interested parties? This is where "Join My Mailing List" elements come in handy. There has been a lot of debate about whether these elements are worth adding to a website.

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Optimizing Images

Optimizing images can help get the most out of your website. It assists with load time, bandwidth usage, SEO, and customer experience. Don't be afraid to edit the images; it will help search engines and browsers better rank your site. Keep the images consistent in size and crop them to fit best with

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WebsiteBuilder: Save History

WebsiteBuilder keeps a history of each save point on your site. You can view and revert to any of these save points at any time. So if you make some changes that you decide not to use, you can easily switch back to the previous version, or even several versions back. To restore a save point, click o

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Roundcube: Convert Contacts to a CSV File for Importing

If you want to export your contacts from Roundcube and convert them into a .csv file to upload to another email client such as outlook here are the steps to do so. Log into your Roundcube account and select contacts from the top right. Once you've selected contacts next select export.You will see

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IMAP Email Setup: iPhone/iPad

If you aren't sure of the difference between POP and IMAP and why you would use one or the other, please click here. Click on Settings, then click Passwords & Accounts, then click Add Account Click Other, then click Add Mail Account Enter your Name, Email Address, Email Password

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IMAP Email Setup: Android Stock Email Client

If you aren't sure of the difference between POP and IMAP and why you would use one or the other, please click here. Click on "Add Other Account" Enter your email address and password, and select Manual Setup: Select IMAP Account InputEmail addressUsername: Full email addressPasswordServer:&nb

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Account: View Billing

To get more information on any current or previous billing information. 1. Click on account from the top right. 2. Select Billing & Payments from the drop down.From the next screen you will see all the billing information. This window showsThe current credit/debit card on file for payments.

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How to Brand Your Emails So That You Look Like a Pro in the Inbox

If you’re sending emails to customers, you want your messages to look good when they land in the inbox.Because when your emails look good, your business looks good too.And that can lead to more people actually paying attention to your emails, trusting your business, and acting on the messages

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Sitebuilder Plus: Choose a New Design

Here are instructions to pick a new template and start over with the design of your website.Click Websites Manager in the left navigation menu.Under Edit Site, click Choose a different design Warning: When you choose a new design, your current site pages and files, including customized text and imag

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Windows 10 and Sitebuilder Desktop

Note: While this topic is primarily for Windows 10, we have seen other versions of Windows also require this procedure following some Windows Updates.If you are a Sitebuilder desktop user we recommend that you consider postponing your Windows 10 update until we have had a chance to fully i

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Roundcube: Introduction and Overview

Roundcube is a free webmail solution provided to all of our hosting customers. You can check messages and manage various aspects of your webmail experience through Roundcube's online interface.TutorialIntroduction To RoundCube's Interface Main Screen Primary FeaturesView messages in any of your

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Sitebuilder Plus: Edit Page Width/Length

Here are some instructions on adjusting the width and length of your webpges.Adjusting the width on individual pages:The default width of each page is 800 pixels. You can adjust the width of each page on your website in the options under Page Settings. Click Websites Manager in the left naviga

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Roundcube: Canned Responses

Creating a canned response:Click on SettingsClick on ResponsesEnter a name for the response that will be easy for you to pick out when needed.Enter your messageClick SaveUsing a canned response: Select your email or click composeIf you are selecting an email, now click reply or forward.Click Respons

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Sitebuilder Plus: Add an Image

Follow these steps to add images to your website:Click Websites Manager in the left navigation menu. Then, click Edit Site.Click Insert in the top toolbar and select Image from the drop-down menu.Choose an image. You can eitherUpload from my computer to find an image from your computer.Search from i

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Sitebuilder Plus: Add Meta Tags and Keywords

Note: We want to provide a few common and useful snippets for your use, but our support department is not able to assist you with editing code. They can help you with code placement.All 3 major search engines have said that these keywords hold no weight in terms of ranking. If you have words that mu

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IMAP Email Setup: Outlook App

If you aren't sure of the difference between POP and IMAP and why you would use one or the other, please click here. Open the app, and select "Get Started" Input your full email address and click Continue Choose IMAP: Input your full email address and password. Toggle Advanced Settings: Input the f

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HTML Help! Troubleshooting HTML (or 3rd party software)

We frequently get questions with regard to troubleshooting HTML, CSS code etc. Our SiteBuilder software does provide the ability for users to import their own code but there are some limits to what we are able to troubleshoot. We are not able to help with specific 3rd party code, but if you can tell

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