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WebsiteBuilder: Add Media Files

Media files help to increase the engagement and time spent on your website. It helps with branding your business, as it will showcase what your business is about. It is also easier to link between your website and your social media with videos.There are two options available to add videos in Website

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Roundcube: Introduction and Overview

Roundcube is a free webmail solution provided to all of our hosting customers. You can check messages and manage various aspects of your webmail experience through Roundcube's online interface.TutorialIntroduction To RoundCube's Interface Main Screen Primary FeaturesView messages in any of your

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Sitebuilder Plus: View File Manager

Here's how you find the file manger: Click on the Websites Manager in the left navigation menu. Then, click Edit Site. Click your domain name or sitename at the top. Then, choose View File Manager from the drop-down menu.

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Maintenance Alert: Limited Access to Domains Management Settings

We're currently performing essential maintenance on our domains management area to enhance your experience. During this time, you may notice some temporary disruptions or limited access to certain settings. We kindly request that you limit updates to your account settings until the maintenance windo

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Brand User

No problem, thank you.

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Account: Update Contact Info

Your Homestead account consist of information used to get in contact with you about your account activity; it includes, first and last name, email address, phone number and street address. The information can also be helpful if you get locked out of your account, the compliance team can verify you a

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Brand User

Hello Hal,You can add a mp4 by going to elements>files>document> upload file.

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WebsiteBuilder: Add Media Files

Media files help to increase the engagement and time spent on your website. It helps with branding your business, as it will showcase what your business is about. It is also easier to link between your website and your social media with videos.There are two options available to add videos in Website

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Brand User

You're welcome.

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WebsiteBuilder: SSL

To activate the SSL for a domain that is registered with Homestead and connected to a WebsiteBuilder site, follow these steps. 1. Go to https://homesteadssl.com/ and enter your domain name. 2. Select submit. The next screen will provide an IP address to point to. Copy the IP

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Brand User

Hello Mark,What website is this on?

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HTML Help! Troubleshooting HTML (or 3rd party software)

We frequently get questions with regard to troubleshooting HTML, CSS code etc. Our SiteBuilder software does provide the ability for users to import their own code but there are some limits to what we are able to troubleshoot. We are not able to help with specific 3rd party code, but if you can tell

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Brand User

Once you place a map on your site: Type your address into Google Maps (separate from the builder) and click Share. Copy the link they provide. Attach the link to the map on your site. That way, people can click on the map and it will offer directions

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WebsiteBuilder: Add Google Maps

If you want people to be able to find you at a physical location, there is no better way than adding a Google map to your site. It will provide an address and driving instructions with minimal effort to your customers. Websitebuilder makes it easy to add and provides several display options to fit y

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Brand User

It looks like the incorrect link was in Sitebuilder, I updated it to the link and its working now.

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WebsiteBuilder: SSL

To activate the SSL for a domain that is registered with Homestead and connected to a WebsiteBuilder site, follow these steps. 1. Go to https://homesteadssl.com/ and enter your domain name. 2. Select submit. The next screen will provide an IP address to point to. Copy the IP

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Brand User

Hello,To specify the image you wish to use upon sharing the site you will need to set up this tag. Here is information or Sitebuilder plus sites. https://community.homestead.com/homestead/topics/sitebuilder-plus-how-to-specify-the-image-used-by-f...&

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WebsiteBuilder: Social Elements

Within WebsiteBuilder, there are elements specifically for Social Media. You can link to your social profiles, add buttons to allow viewers to share content, or even like or follow your pages. To add any of these Social elements, log into WebsiteBuilder, click Elements on the left menu, and choose "

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Brand User

Thanks for the feedback, I will definitely pass this on. :)

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YouTube Website Builder Tutorials are LIVE!

As we begin uploading more YouTube videos to cover everything in Website Builder, we want YOUR feedback on what you'd like to see. With Website Builder being our newest product with endless possibilities, naturally there is that initial learning curve when getting started. Our customers are more tha

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Brand User

Hello Karen, This step should of provided an ip address. I do apologize and will get this reported. However, I have completed the steps to apply the SSL for this domain and its all set. Allow a little time for this to show.  

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WebsiteBuilder: SSL

To activate the SSL for a domain that is registered with Homestead and connected to a WebsiteBuilder site, follow these steps. 1. Go to https://homesteadssl.com/ and enter your domain name. 2. Select submit. The next screen will provide an IP address to point to. Copy the IP

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Brand User

Hello, I can see this issue. I can put in a ticket to see if this is an error that should be resolved. I cannot give a timeframe for this ticket, but will update you as soon as possible.

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WebsiteBuilder: Join My Mailing List

Mailing lists are a great way to get information out to interested parties, but how do you get the contact information FOR those interested parties? This is where "Join My Mailing List" elements come in handy. There has been a lot of debate about whether these elements are worth adding to a website.

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Brand User

Hello,For Websitebuilder site stats, click edit site to enter the builder. The stats option will appear on the left hand side. https://community.homestead.com/homestead/topics/websitebuilder-where-can-i-view-my-website-statistics

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Website Builder: Website Statistics Explained

Website OverviewRefresh: At the top of the page, there is a refresh button. The statistics are real time, so you can refresh to see the exact stats at any time. Date Range: You can choose the date range you want to view stats for.All - Mobile - Desktop: View stats specific to the mobile site, deskto

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Brand User

I replied to your other question, so you'll see this on the pricing page, but it includes 3 websites.

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Account: Create a New Site

Homestead has a couple different builders that have been used over the years. There was the original Sitebuilder Desktop. That program is limited in it's use, since it is an older program that is less compatible with modern systems. There is Sitebuilder Plus. This is the online version of the Sitebu

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Brand User

If you need DKIM and don't want to use the method outlined in this article, then yes, I would have to recommend moving to a different registrar.

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DKIM Record

You may receive a bounceback when sending emails to domains with a *.mil and/or *.gov domain. To resolve this, you need to add a DKIM record. Homestead doesn't support DKIM records, so you will need to use a system like Cloudflare.  The DKIM record can be added as a CNAME. To add this reco

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Brand User

Unfortunately, not yet. There is still an open ticket for this issue.

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Sitebuilder Desktop Fix

We have some good news to share with our Sitebuilder Desktop customers! We found that the latest version was not compatible with the most recent updates, as a result we've made available a version that currently functions. Even though the connection has been reestablished, we do highly recommended m

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Brand User

I see that the WebsiteBuilder site is secured, but your existing Sitebuilder Plus sites are not. To secure your Sitebuilder Plus sites, we have a guide created to do so:Can I Secure My Homestead Website With HTTPS?

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Why Should I Change to Homestead WebsiteBuilder?

If you weren't already aware, Homestead has a new editor, Homestead WebsiteBuilder!The newest editor has some great features that our customers have been requesting for some time. We strongly encourage all customers still using Sitebuilder desktop or Sitebuilder Plus(online) to create a new site fro

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Brand User

Hello, The stats were functioning until March 14th. We do have a current known issue with WebsiteBuilder stats that we've created a ticket for to get resolved. 

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WebsiteBuilder: Where Can I View My Website Statistics?

To view your website statistics if you have a Website Builder site:Log in to Website Builder.Click on "Stats" in the left menu. You'll see your site stats, and you can choose "Back to Editor" when you're done. To Get Started With Website Builder, Simply Create A New Site:https://community.homes

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