675 Messages
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44.6K Points
Sitebuilder Desktop Fix
We have some good news to share with our Sitebuilder Desktop customers! We found that the latest version was not compatible with the most recent updates, as a result we've made available a version that currently functions.
Even though the connection has been reestablished, we do highly recommended making a transition into Website Builder. The Desktop Software has not been updated for several years which means at any time this could possibly become an issue again. Any updates going forward will be focused on improving the new Website Builder experience for our customers.
Below are the instructions to obtain and install the working version assuming you are on Windows 7 or later:
Even though the connection has been reestablished, we do highly recommended making a transition into Website Builder. The Desktop Software has not been updated for several years which means at any time this could possibly become an issue again. Any updates going forward will be focused on improving the new Website Builder experience for our customers.
Below are the instructions to obtain and install the working version assuming you are on Windows 7 or later:
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Install/repair Microsoft J# 2.0
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Using Windows control panel, uninstall Homestead Sitebuilder
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Use Windows explorer to locate the folder c:\program files(x86) and delete the folder Homestead.
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Locate the hidden folder c:\programdata. Inside the program data folder, rename the Homestead folder to Homesteadbackup.
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Log into your Homestead account
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Go to the Websites manager page
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Click the Download Sitebuilder link under the edit site button.
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Scroll to step 3 under the Troubleshooting section and click the indicated link
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Save the program to your hard drive
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Open your downloads folder and extract the files from the zip folder.
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Run the program SiteBuilderSetup.exe
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Log into desktop and select a site. Since you renamed the folder that contains the site files, desktop will download the published site. Then you can test publishing. I have not yet tried to rename the backup folder so this step is not necessary, so I advise you let Sitebuilder create the folder and download your sites.
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Try to publish a change and let us know if it worked.
donna9710
5 Messages
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718 Points
3 y ago
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michelle_c
7.6K Messages
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106.7K Points
3 y ago
This is in fact the same fix from awhile back. I see you are using Sitebuilder plus and cloudflare I would recommend continuing using everything as is.
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donna9710
5 Messages
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718 Points
3 y ago
thanks Donna
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harold8599
4 Messages
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190 Points
2 y ago
2
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virgilio9740
6 Messages
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180 Points
2 y ago
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msl338
6 Messages
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322 Points
2 y ago
2
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michael8668
14 Messages
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704 Points
2 y ago
doesnt work
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joe8960
3 Messages
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90 Points
2 y ago
Since Homestead Sitebuilder can't be uninstalled since it isn't on my computer under programs (not under Homestead, not under Intuit, not under Sitebuilder); NEXT.
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keith6759
12 Messages
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244 Points
9 m ago
After redesigning my site, I can't get any of my links to work. Will this fix repair it, and, will I be starting from scratch? I'm, also, unable to to rearrange the pages on my site.
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jerry6813
6 Messages
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112 Points
6 m ago
I needed to load Sitebuilder Desktop on a new laptop. I had all the previous install files. I tried to use the above instructions but received 404 errors. I was able to install with the install files I had previously download a few years ago. Starts up and needs to update to current SiteBuilder version and fails when I launch. I can use the software but cannot publish. How do I now get the current version 2014-09-06 that still works on my old laptop? I have installed Microsoft J#2.0 as I have in the past due to window updates.
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