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Can I backup or export my site?
I am working on my site, and saving allot. I can see how the history works, so I can go back in time. That's great. However, what I want is to be able to make a backup of my site, with all it's pages, and scripts, meta-tags, and style sheets in tact. How can I make a full back-up
Idea
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Websitebuilder
A little more flexibility with Catalogue categories
I would like to be able to specify one or more categories for my store layout (product list mode). Currently, the Advanced setting allows you to select a single category only. I would like to specify one or more categories for, and when I do, then the filter section shows those categories onl
Idea
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Websitebuilder
Accepted Solution
I'd like to customize the content of a Product layout
When showing my store to customers, I have selected a specific 'Design' or what I might call a layout. I would like to alter the layout so that, each product shows custom fields and buttons. Each product may have different values something like how the Banner capabilities works, but I want to
Question
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Websitebuilder
Overcharged
Received email communication 01/16/2025 that Website Hosting Package would renew on 01/31/2025 for total of $304.90. Today 01/31/2025 received email confirming auto-renewal, but was charged $334.90. This undisclosed/non-communicated up-charge needs to be corrected back to the amount of 304.90 tha
Problem
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Account & Billing
Confused over which builder I am using
I currently have Website Gold Plus Package. I have my home page set to Under Construction while I work to add new products. I have a couple of questions. I decided to add a new site to take the place of my old one. I wanted a new look. When I clicked on Add New Site, it said I am being upgraded Free
Question
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Troubleshooting
I'd like a button that goes directly to check-out
How can I place a button, that I can do! What I really need is to add a check-out button on a specific page that sends customers directly to the check-out page of the store. I am attempting to customize my customer's experience on my site.
Question
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Websitebuilder
Accepted Solution
I need the link for a Buy now button
Hi All, How can I add a button into a page? I can handle this one... My real problem is related to 'How can I use a store button that behaves as a buy now button?' I would like this button to be available outside of the store catalogue, on a custom features page that highlights one of my pro
Problem
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Websitebuilder
web address
How do you change your site to a secure address (like from http to https)?
Question
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Domain Support
Site not Showing Up in Google search after Verifying
My site is not showing up in a Google Search even after using the Google Verification method. It has been days and now, I have received a new error message from Google... "Duplicate Without User-Selected Canonical Error" I have published additional website on Homestead Website Builder and never ra
Question
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Websitebuilder
Add on links
How to get into my account to change pictures, add links to go to..add more info on the site
Question
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Community Announcements
Nameservers not updating on ICANN
I am unable to send/receive emails from gmail accounts. I am trying to update my nameservers to Cloudflare but it has been days and nothing has changed.
Problem
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Domain Support
Mail Delivery Failed
I'm getting hundreds of emails to my inbox as "Mail Delivery Failed" to email addresses that I've never sent an email to. Why am I getting all these? They are filling up my inbox. Something is screwey somewhere
Question
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Email Support
cannot send email
Someone on my shared IP is sending junk mail again and I am being blocked in sending email as a "bad reputation." I am guessing, as in the past, you'll need to move me to a new IP. This is my business. I cannot send work product as part of my job so I can get paid. And I cannot se
Problem
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Email Support
Saved Password
My old password is saved on my login page but I have a new password. How do I delete the old password on the login page?
Question
Paying an invoice after updating payment method
We had an outdated payment method and updated it. We need to apply it to an outstanding balance but there is no obvious to me way to action this. How do I pay this?
Problem
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Account & Billing
Website Builder and password protected pages
So if a page is password protected, can an outside group of people that I WANT to see that page, be able to access it with a password?
Question
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Websitebuilder
Maintenance Alert: New Domain Registrations Currently Unavailable
When will the maintenance be completed and until then how do we go about registering a new domain?
Question
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Websitebuilder