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Use my domain for Shopify
How do I use my Domain for shopify store. It will not let me add a CNAME
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Change password
I would like to change my password, but the form keeps telling me my existing password is not valid even though I'm using that password to log in. Please advise.
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Account & Billing
I want to transfer the ownership of a website to another Homestead account
I know it can be done, but it's been awhile and I am not finding what I am looking for in tools. Has anyone here done that lately? Or do I have to talk to the (cough cough) customer service people to do that?
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Troubleshooting
Re-Direct from my Homestead URL to an outside URL?
Have an event coming and woud like to temporarily and automatically redirect visitors that enter my URL www.fourstatesautomuseum.org over to a new URL. How can I go about doing this? Thank you, Bill
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HTML snippets
My account
I need to get into my account to verify and print off some things for my business. It has not been accessible for several weeks. Any idea when the link to access My Account will be accessible again?
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Emails not coming through
Is there currently an email problem? Our domain is larrystinsonplumbing.com
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Roundcube
Spam email from roundcube?
Just received this: Your jim@ji******.com access assigned to you expires today Monday, September 30, 2024. Kindly use the below button to continue with this mail box! We apologize for any inconvenience caused. Is this just another phishing exercise or is it actually from roundcube
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Email Support
Integration of Gohighlevel Email Services with Homestead
Hi there, I have been trying to integrate gohighlevel email services with homestead domain services annd it has not been going through. See screenshot attached.Those are the error messages I keep getting.I tried uploading the images and it won’t upload.This is the video https://www.loom.com/share/2d
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Email Support
Log in issues
Anyone else having trouble with Homestead after logging in? Icons are all misplaced. Everything looks wonky. I cannot get into edit anything on the website. I cleared all cache and cookies and this is happening on Chrome, Firefox, and Safari.
Problem
Accepted Solution
how to assign thumbnail image to link to website page
How do I assign a thumbnail image to my website or website page? When I shared a link to a page on my website on Facebook, the thumbnail that appears is currently not an image, but a partially legible statement.
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HTML snippets
Contact Form Not Working
My contact form when completed and submitted by a customer is not raising the THANK YOU message I have created in the Form Settings. Will Homestead please correct this fault urgently or does anyone in the community know how to correct this fault?
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Can't log in, "Connection Timed Out"
12:50 AM EST roughly, ability to publish stopped and ability to log in stopped. It's now 1:14 AM.
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transfer to wix
I now have my site managed by Wix. How do I close my homestead account? Am I eligable for a credit? How do I update the WHOIS data so that it is accurate?
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Image file named differently
After taking photos of my work with my cell phone camera I would load images in my computer then rename them to my liking. I would load those images in the websitebuilder then place the images on my page. After publishing the page they are name differently, not even close. It has a bunch of other na
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Website not loading on laptops
My website it not loading on laptops using Google Chrome or Microsoft Edge, but will load on a smartphone. What gives?
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Downgrading
I currently have a "Website Gold" account which is way more than I need. How can I downgrade to a lower level?
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Account & Billing
How do I access my homestead.com website through web.com?
I am trying login to homestead.com to edit my website but I am directed to web.com. Web.com does not recognize my homestead.com login information. How do I access what I built through homestead.com?
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I had a problem with the site, which was most likely due to the fact that my site was built on the old sitebuilder. I
The easy way was to make a new site and publish it, which I did and my problem was solved 1 The old site was with the old sitebuilder. I made a new site and the problem was solved!
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