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Hello, Are you able to call? 1-800-710-1998 We can get you in touch with the correct department. 

Homestead Full Service

The Importance of a Good Website with Marketing – Full ServiceThese days having an online presence isn’t as simple as building a website and starting to get traffic to it. As people get more comfortable with shopping and finding local services online, the competition grows each day makin

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Brand User
Brand User

Hello, Just to be clear, you want highlandcountyhumanesociety.com and highlandhumanesociety.org to pull up the same website? Only one domain can be directly associated with a WebsiteBuilder site, so we'll need to point the .org to pull up the .c

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Domain Association Needs Changed

I recently purchased a new domain name -- "highlandhumanesociety.org".  I need the current "highlandcountyhumanesociety.com" (hchumanesociety) to point to this new domain name.  Can you please do this for me or give me instructions on how to do it? Thank you.

Problem

Brand User

Hello, Your account is set to close and you will not be billed again. 

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Cancel my account

I already canceled my account, but you still charging me. Please cancel my account and do not charge me anymore.

Problem

How to Understand Inbound and Outbound Link Building

If you have ever discussed SEO or read about it you will know that link building is super important. It’s the process of encouraging other websites to link to pages on your website. But why is it important and how do you do it?To understand link building, try thinking like a search engine. Ima

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 • Marketing

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Brand User

Hello, This would be a separate issue, and unfortunately, I can't replicate it. I replaced my own email in the form and tested submitting it. I received the submission within 30 seconds.   

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emails from website being blocked to gmail accounts

It seems that google has now created a SPF and DKIM issue from my website www.liveitwellaz.com Can anyone tell me how to fix,  when I go to the DNS settings, it appears that the number they tell me to point to is there?  but totally kicks out the emails,  out of 13 emails, 7 were gma

Problem

Brand User

OK, I'll get this one reported.

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Emails bouncing all over the place. Need this fixed ASAP

Emails are bouncing back to us and not being delivered. You have an IP address listed in SpamHaus but that's probably not the only problem.  We need email services, email is vital to our business operations.  This needs to be fixed ASAP. Here are some exemplary error messages, it appea

Problem

Brand User

Hello, This add-on has been removed. 

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my account

would like to cancel this service please ( 1 Website Ecommerce AddOn: $ 9.99 / month )  Thank you  Hesham

Question

Brand User

Hello, Which website is this for?

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Website is not loading and can not edit

Hi all, I have been experiencing off and on for 6 months my website going days(sometimes weeks) where it is a "white" screen when you try to visit the site and you can not open sitebuilder to edit. Please, let me know if anyone is having the same problems???? I have two websites and it just happe

Question

Brand User

Hello, I don't personally know of any, but I'm sure there is something out there. We'll leave this question open for a while in case other Community members know of any specifically. 

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Allowing downloads after payment

I have an eBook I want to sell on Homestead. I know I can set up a storefront however I am wondering: Is there a way to make sure people pay before they are allowed to download on a site that is not a storefront? Is there a widget I would install for instance?

Question

Brand User

Hello, Unfortunately, we can't give a specific time that your account will be billed. Your billing date is the 12th. Your account will attempt to rebill tonight. 

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Error message

Everytime i try to sign in,,,I get file error. not sure if it has to do with payment declined? But I need to know date & time when payment is going thru. because I keep my credit cardon lock. because i have gotten scammed & ripped off too many times using my credit card online. please let me

Question

Brand User

Accepted Solution

Hello, We don't have a text-wrapping feature available in our editor. 

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i need to wrap text around a photo

how can i place a jpeg image in a block of text and have the text wrap around the image? obv (i hope!) i don't want text running over photo which is what happens when i select "move back" option on image settings.

Question

Brand User

No, it won't be an extra charge, I've added a free extra site.

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How to change website to my another domain I own

I have 2 domains purchased from Homestead. I have built a website one one but would like to change my built website to my second domain. How do I do this?

Question

Brand User

Accepted Solution

Hello, I would recommend deleting the menu in the desktop version and re-adding it. This should help fix this issue. 

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Menu does not appear in the mobile version

The Menu is showing in the desktop version but it does not show up in the mobile version

Problem

Brand User

It may be a temporary block. Are you still unable to send to Comcast?

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emails from website being blocked to gmail accounts

It seems that google has now created a SPF and DKIM issue from my website www.liveitwellaz.com Can anyone tell me how to fix,  when I go to the DNS settings, it appears that the number they tell me to point to is there?  but totally kicks out the emails,  out of 13 emails, 7 were gma

Problem

Brand User

Hello, I would recommend reaching back out to BigCommerce to speak with another rep, because they should be able to help you with this. These records are pretty straightforward DNS and just needs to be input on their end. 

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DNS Records for Homestead Email

Here are the DNS settings for Homestead email:                        A Records  Host Type Domain Name Points To mx yourdomain.com 66.96.142.50 mx yourdomain.com 66.9

Article

Brand User
Brand User
Brand User

Hello, Please call 1-800-710-1998

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Homestead's SEO Guides

  On-Page SEO In this guide, you'll learn how to optimize the content on your pages for search engines and site visitors, to rank higher and earn more relevant organic traffic. This includes:  Keywords Content Page Title/Description         Off-Page SEO This guide will

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Sitebuilder Plus: Add a Pinterest Widget

Note: We want to provide a few common and useful snippets for your use, but our support department is not able to assist you with editing code. They can help you with code placement.First you need to upload and publish the image in Sitebuilder so that you have the image URL.Second go to Pinterest's

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 • HTML snippets

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