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I have tested it multiple times and the link for the downloadable product is being sent out. Unfortunately, I cannot diagnose exactly why your customer did not receive this email as there are many factors that can affect email. It is possible, depend
Account: Create a New Site
Homestead has a couple different builders that have been used over the years. There was the original Sitebuilder Desktop. That program is limited in it's use, since it is an older program that is less compatible with modern systems. There is Sitebuilder Plus. This is the online version of the Sitebu
Article
When you're logged into your Homestead account and click on Websites Manager, do you see this option in the top right corner of your screen? I just logged in and I can see it in your account on my end.
Account: Create a New Site
Homestead has a couple different builders that have been used over the years. There was the original Sitebuilder Desktop. That program is limited in it's use, since it is an older program that is less compatible with modern systems. There is Sitebuilder Plus. This is the online version of the Sitebu
Article
Once you have your template page created, you can use the duplicate page X2 icon to create a new page with the same content, then you can just change out images/text to fit that page.
Account: Create a New Site
Homestead has a couple different builders that have been used over the years. There was the original Sitebuilder Desktop. That program is limited in it's use, since it is an older program that is less compatible with modern systems. There is Sitebuilder Plus. This is the online version of the Sitebu
Article
Hello,You should see cancel account from the constant contact tab. If you continue having trouble, let me know, I can remove it on my end.
Constant Contact
Email marketing is an incredibly important tool for your business. It allows you to reach out to current and potential customers to provide deals, information, and updates. This is why Homestead is happy to offer you the option to use Constant Contact through your Homestead account. Consta
Article
When only changing some text, highlight the text and use the pop up setting to change the font. There is no option to drag an drop an image for uploading, but when you go to upload an image, yes, you can select up to 5 images at a time to upload from
Sitebuilder Plus: Align Elements
You can easily align elements on the page doing the following. Hold down the Shift key and then click/select the elements you wish to align. This will display a blue, or yellow box around the elements so that you can see everything that is selected. After you've selected the desired elements
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Perfect, after it is published in the gallery click on the image to expand it, opening the image in the gallery. From this window right click and you will see copy image address.
WebsiteBuilder: OG Image
If you want to specify what image is used when someone shares/posts/likes your website on Facebook you can add this snippet of code to the tag: <meta property="og:image" content="http://www.domain.com/image.jpg"/> We need to replace the image url with the image you wish to use. Make sure you h
Article
There is no option to drag an drop an image for uploading, but when you go to upload an image, yes, you can select up to 5 images at a time to upload from your computer.You can obtain image links by inspecting the page, and looking under sources. The
Sitebuilder Plus: Align Elements
You can easily align elements on the page doing the following. Hold down the Shift key and then click/select the elements you wish to align. This will display a blue, or yellow box around the elements so that you can see everything that is selected. After you've selected the desired elements
Article
Hello Shellymiller,To set the mobile site to mirror the desktop go to the mobile editor. Click on settings and select desktop view. Then save and publish to make it go live.
Account: Create a New Site
Homestead has a couple different builders that have been used over the years. There was the original Sitebuilder Desktop. That program is limited in it's use, since it is an older program that is less compatible with modern systems. There is Sitebuilder Plus. This is the online version of the Sitebu
Article
Hello,To adjust the bullet point size, add the bullet points then used the advanced settings to customize the font size. This will adjust the bullet points.
WebsiteBuilder: Edit Text
Scroll to the text you wish to edit. If you are simply changing or adding text, then double click in the box, and edit as desired. Otherwise, you just need to click once and the formatting controls will appear above the text box so you can change colors, change size, add bullets, link text, delete t
Article
I ran the url through the debugger https://developers.facebook.com/tools/debug and it does preview the correct image now. Also when I go to share it, its showing. It may have taken a few minutes to debug but you are all set.
WebsiteBuilder: OG Image
If you want to specify what image is used when someone shares/posts/likes your website on Facebook you can add this snippet of code to the tag: <meta property="og:image" content="http://www.domain.com/image.jpg"/> We need to replace the image url with the image you wish to use. Make sure you h
Article
Thank you. Section A is set to show on all pages. You can disable this by clicking into the section select size and position and turn off the show on all pages option.
WebsiteBuilder: Add a New Page
To add a new page within WebsiteBuilder, click on the left side on Pages. Within the indicated circle, there are 2 ways to create a new page. The first option, with a plus sign, adds a fresh page. You may select from the template options to create the new page. The second option "x2" duplicates any
Article
The site navigation is what visitors use to go from one web page to another easily and quickly. It's a "global" element meaning that you can create the Site Navigation Menu once, and then add it to multiple pages without having to rebuild all of the
Sitebuilder Plus: Create A Site Navigation Menu
The site navigation is what visitors use to go from one web page to another easily and quickly. It's a "global" element meaning that you can create the Site Navigation Menu once, and then add it to multiple pages without having to rebuild all of the links and details. Any change you make to that Sit
Article
Here's how you add products to SimpleStore. Added SimpleStore prior to 5/15/12 or using PayPal for checkout Click Ecommerce in the left navigation menu Click Add or edit products Click + Add new next to the Products category Enter the product name
Sitebuilder Plus: Add Items in Simplestore
Here's how you add products to SimpleStore.Added SimpleStore prior to 5/15/12 or using PayPal for checkoutClick Ecommerce in the left navigation menuClick Add or edit productsClick + Add new next to the Products categoryEnter the product name in the Product Name field. SKU or ID isn't required. Clic
Article
Hi, Here are some instructions to edit a page's name and link within your site navigation menu: Click Websites Manager in the left navigation menu.Then, click Edit Site. Click on your navigation menu so it is highlighted. Click Links in the Site N
Sitebuilder Plus: Edit Site Navigation Menu
Here are some instructions to edit a page's name and link within your site navigation menu:Click Websites Manager in the left navigation menu.Then, click Edit Site.Click on your navigation menu so it is highlighted.Click Links in the Site Navigation Menu Settings. Select the page that you want to ed
Article
Hi, Here is information to create a custom form. Click Websites Manager in the left navigation menu. Then, click Edit Site. Click Insert in the top toolbar, select More from the drop-down menu, and choose Build a Custom Form. Form Options Checkbox
Sitebuilder Plus: Custom Form
Here is information to create a custom form.Click Websites Manager in the left navigation menu. Then, click Edit Site. Click Insert in the top toolbar, select More from the drop-down menu, and choose Build a Custom Form.Form OptionsCheckbox: Ideal when you want your visitors to be able to choose mul
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Hi, Here are instructions to view your website statistics. Click Websites Manager in the left navigation menu. Click View Stats. A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the li
Sitebuilder Plus: View Website Statistics
Here are instructions to view your website statistics for Sitebuilder Sites.Click Websites Manager in the left navigation menu.Click View Stats.A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.
Article
Here are instructions to transfer your domain to another provider. Note: ICANN regulations require domains to be with a provider for 60 days before they can be transferred to a new hosting company. Therefore, you can only transfer your domain name to
Account: Transfer a Domain to Another Host
Here are instructions to transfer your domain to another provider.Note: ICANN regulations require domains to be with a provider for 60 days before they can be transferred to a new hosting company. Therefore, you can only transfer your domain name to another host if it's been with us for 60 days.
Article
Hi, Adding a blog to your business's website is a great way to encourage customer loyalty and supplement your visibility to search engines. You can configure your blog to appear the way you want it to. For example, you can decide how many posts show
Sitebuilder Plus: Add A Blog
Adding a blog to your business's website is a great way to encourage customer loyalty and supplement your visibility to search engines.You can configure your blog to appear the way you want it to. For example, you can decide how many posts show up on your blog or how big the font size on your blog i
Article
Domain names give your website a recognizable identity on the Internet. Pick one that includes your core keywords in it, such as your business name, type of business, or location. Shorter domains are better than long ones. The domain is part of what
Account: Register a Domain
Domain names give your website a recognizable identity on the Internet. Pick one that includes your core keywords in it, such as your business name, type of business, or location. Shorter domains are better than long ones. The domain is part of what makes up a URL (Uniform Resource Locator) such as
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Hello,Text marked as div is labeling that element as a div tag which defines a division (or section) of a HTML document. This creates a separate container for that specific text in the HTML of the page.
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Sitebuilder Plus: Add H tags
Note: We want to provide a few common and useful snippets for your use, but our support department is not able to assist you with editing code. They can help you with code placement.Adding the H tags is as simple as inserting the following code into an HTML box on the page: Your title goes hereThis
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