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Data Use Consent Settings

When you register a domain, you will receive an email from our registrar, Tucows, requesting consent to process your data. This is because, in the domain registration process, you provide your Address, City, Country Code, Email Address, First Name, Last Name, Organization, Phone Number, Postal Code,

Article

 • Domain Support

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Account: Register a Domain

Domain names give your website a recognizable identity on the Internet. Pick one that includes your core keywords in it, such as your business name, type of business, or location. Shorter domains are better than long ones. The domain is part of what makes up a URL (Uniform Resource Locator) such as

Article

 • Domain Support

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Roundcube: Identity

How do I change the name displayed in the "from field" in Roundcube?Click SettingsClick IdentitiesClick on your email address under IdentitiesEnter the desired content in the Display Name field.

Article

 • Email Support

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Sitebuilder Plus: File Extensions

When uploading a file to Sitebuilder Plus it may be rejected for one of these two main reasons, the file does not fit the accepted file extensions or it has an invalid file name. Invalid file names include file names that consist of any special characters (!, @, #, $, %, ^, &, *, ., -, _)

Article

 • Sitebuilder Plus

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POP Email Setup: Windows 7 Live Mail

If you aren't sure of the difference between POP and IMAP and why you would use one or the other, please click here. Enter your email address, email password, and your Display name. Check Manually configure server settings, and then click Next Select POP. Fill in the settings:Incoming Server addres

Article

 • Email Support

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Cloudflare: Common Cloudflare Issues

If you have gone through the instructions and your site still isn't secure or your email isn't working, here are a couple of common reasons:The DNS is not correct. (Step 6)In step 6, it has you compare the DNS in your Homestead account and Cloudflare. If this step was missed, feel free to take a scr

Article

 • Domain Support

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Sitebuilder Plus: Show Grid for Alignment

To get the grid back, just take your mouse and do a "right-click" in the gray colored area to the right as shown below. If you don't see the gray area, you may have to widen your browser window until it appears.

Article

 • Sitebuilder Plus

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Sitebuilder Plus: Edit the Footer

Here are instructions to customize the footer on your website. Click Websites Manager in the left navigation menu. Then, click Edit Site. Click Page Settings in the top toolbar and choose Background, Links, Footer from the drop-down menu. Click Edit your Footer. Here you can edit or remove the Co

Article

 • Sitebuilder Plus

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5 Tactics to Create a Profitable Small Business

You need your small business to bring in money reliably.But your customers are inconsistent and getting them in the door seems more like luck than science.How can you turn things around to create a profitable small business?Don’t worry — with just a few simple marketing tactics, you

Article

 • The Homesteader

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Account: Email Password Requirements

Account Security is critical for everyone that uses email. When an email account is hacked and used to send spam - it can impact every customer that uses email. When our servers are blocked for sending spam - customers can't send critical emails.Passwords must be 8-14 characters in length with at le

Article

 • Account & Billing

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Account: Change Account PIN

A PIN is a number that is provided to each Homestead account to use as verification of the account if you call in for support. If you need to change pin number for any reason you can change this in your account, as below.  Check out the YouTube video tutorial on this topic!

Article

 • Account & Billing

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Sitebuilder Plus: View Website Statistics

Here are instructions to view your website statistics for Sitebuilder Sites.Click Websites Manager in the left navigation menu.Click View Stats.A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.

Article

 • Account & Billing

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Community: Create a Private Conversation

The community is meant to be public, to allow the content and ideas that are shared to benefit everyone. We do recognize that sometimes you may want or need to give or receive information that should be private. So here is how to create a private topic. If you make it private, then only you and Home

Article

 • Community Announcements

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Account: View Billing

To get more information on any current or previous billing information. 1. Click on account from the top right. 2. Select Billing & Payments from the drop down.From the next screen you will see all the billing information. This window showsThe current credit/debit card on file for payments.

Article

 • Account & Billing

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WebsiteBuilder: Organize Documents in Folders

These instructions will show how to create folders to organize files and sort documents using WebsiteBuilder.1. Click on Elements> Files> Document.2. From the bottom right click Add Folder.3. Create folder name and click ok.4. From the all documents tab select the file/s yo

Article

 • Websitebuilder

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Bigcommerce: Connect Domain to Bigcommerce Store

So you’re ready to have your domain bring up your new Storefront powered by Bigcommerce! Great! You just need to complete the two tasks below: TASK 1 Log into your store account at Bigcommerce.com. (If you forgot your password click here to reset your password, then return to this p

Article

 • Storefront powered by Bigcommerce

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WebsiteBuilder: Save History

WebsiteBuilder keeps a history of each save point on your site. You can view and revert to any of these save points at any time. So if you make some changes that you decide not to use, you can easily switch back to the previous version, or even several versions back. To restore a save point, click o

Article

 • Websitebuilder

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WebsiteBuilder: Element Behaviors

When designing your website, you want it to be the easiest experience possible for your site visitors. If you have a really complicated menu or the pages are difficult to navigate, it is more likely that someone will leave your page to find the answer to what they are looking for elsewhere. You can

Article

 • Websitebuilder

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Sitebuilder Plus: Add Meta Tags and Keywords

Note: We want to provide a few common and useful snippets for your use, but our support department is not able to assist you with editing code. They can help you with code placement.All 3 major search engines have said that these keywords hold no weight in terms of ranking. If you have words that mu

Article

 • Sitebuilder Plus

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Sitebuilder Plus: Captions on Image Gallery

There is a way to add a caption to every photo. Just follow the steps below. Log into Sitebuilder Plus and open the page containing the photo gallery.  Clicking on the photo gallery element will cause the photo gallery editing functions to appear in the properties editor on the right-hand sid

Article

 • Sitebuilder Plus

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