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editing site is not working
usually it limps along (after taking a 20 minute start-up!) then it stops being able to upload images and takes multiple attempts to save work. I'm going to want to start publishing pages soon and I know that will flat out never work (that has never has been easy).
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Sitebuilder Plus
Sent mail not being received
Emails sent from my Homestead webmail are showing up in my 'sent' folder but not showing up in the 'inbox' or 'junk' folder of the recipient. Any ideas? Brett
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Email Support
Pinterest Board Embed Issue
For some reason, my embedded Pinterest board does not show on my website anymore, but is visible via mobile (phone and ipad). Can someone help me with the HTML so that it continues to be visible via a laptop or desktop as well? Thanks! (I'm not sure what changed because it's been visible for years u
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HTML snippets
Owner
I am trying to see if I can purchase our domain name, how do I go about that?
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Websitebuilder
Is a one page plan available? I tried to email was automatically rejected.
Is there a less expensive plan available? Sometime during 2025 I may only require one page. How much notice do your require if I change plans or terminate your service? Robert Shanebrook
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Account & Billing
Deleting a domain.
I have attempted to delete a website; I was told that I cannot delete it because there is a domain name associated with it. How can I delete the website and the associated domain name?
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One of my website domains is no longer accessible.
I was working on nonsmouthart.net and it is no longer on my domain list.
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I want to cancel my account/website
I tried to cancel online and they gave me a number to call and that number was wrong!
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Website
If I want to cancel my website, will I lose the access to my email account?
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Email Support
Website Manager Not working - 404 - File or directory not found.
Yes - I have cleared cache. Need to build a new websiteand edit existing website. Lost 2 days of work. 404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
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Troubleshooting
Maintenance Alert: New Domain Registrations Currently Unavailable
Please advise how long this will be of issue?
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Domain Support
Login Problems
Suddenly can't login, as you are using a 40 year old email address for me, and have to bypass it every time now (the past few weeks) . Tried calling Homestead at their number posted on one of the contact pages (Haven't been able to get back to it now) and get call failed every time. It is 1(800)710-
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Account & Billing
How to deselect one or more items from Select All?
With desktop version of SiteBuilder individual items from a Select All click could be deselected by holding CTRL and clicking on the items to be deselected. Can this be done with SiteBuilderPlus?
Question
Got a call yesterday about Homestead partnering up with new company?
Wasn't really listening all the much as he caught me as I was leaving for a dental appointment. T Homestead rep old me I would have to recreate my site as it can't be transferred over. I'm a legacy member so I get a good price per year, but my site is 18 pages with loads of thumb and full sized im
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Community Announcements
Change payment method
Good afternoon, I've been trying to change the payment method with a new card for several days and I can't do it. I always get an error. I already spoke to the bank and they told me that the card is fine. I have use the same card in other places like Microsoft. The card I am paying with in naw in a
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Payments Support
EDITING
STILL CANNOT EDIT WEBSITES !! HOW MUCH LONGER DO WE HAVE TO WAIT ????.. Brian
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Community Announcements
Editing Issue resolve seems near
Well .. I know we have dozens of posts regarding the recent editing issue with the annoying popup.It seems progress is slowly being made, I'm now able to edit during a 30 second internal countdown timer of some sort before getting booted by the popup message, before it was like 5 seconds.I also noti
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Sitebuilder Plus
Phone number for Homestead help desk when calling from overseas
Hello I am based in Australia. The advertised 1800 number does not work for me. Is there an alternative number I can dial please? David
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Domain Support
Unable to Import HTML Files
Currently unable to import .HTML files. Was able to do so previously. Can also currently import other file types (e.g., .PDF). Get error code 0x39 when trying to import .HTML files. Spoke to a tech person at Homestead help desk. Suggestion was to clear browser cache and reboot PC
Problem