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cancel subscriptions

We have moved to another platform for hosting and publishing our website and we wish to cancel all Homestead services.

Question

11

1

0

Accepted Solution

Domain (Homestead) , pointed to Maryland Promotions

The hosting company/website builder has left the face of the earth. Now my site is down, and I don't know how to get it back, nor edit it.   The Domain is with Homestead, and states ' 'Domain Pointed', but I do not know how to change it.   FIRST, need to get my site back up, g

Problem

7

2

0

Edit not showing

I edited my home page and the old page still comes up when I search it on google.

Problem

3

1

0

Accepted Solution

linking new website

I have created a new website and am now trying to replace the existing website with the new one. Don't want to delete the old one yet if I can help it.  Suggestions?

Question

 • Troubleshooting

19

2

0

Emails Blocked

I've been with Homestead for over a decade. The last few years my email is getting blocked by more and more servers with notices that it's considered spam.  Today, an email address that I have sent emails to repeatedly before said that I need to contact my internet service provider as part of

Problem

 • Email Support

12

0

0

Accepted Solution

Website not showing up

My Domain has been transferred but is not showing up at the URL. Can you please help me fix this?  I'm officially launching tomorrow and want to make sure it's ready. Thank you It is showing up at amymannauthor.homesteadcloud.com but not at www.amyLouann.com

Problem

9

2

0

Finding my website on the web

I have created a website and published it through Homestead. However, I cannot find it on the web. How do I fix that?

Question

3

1

0

Website now showing "not secure"

My website now shows as "not secure" in the address bar. What is the problem?

Question

 • Community Announcements

13

3

0

How long does a domain point take?

I purchased a domain name from namecheap and then used the "Use a Domain You Already Own" in Homestead to point it to my website. I set the nameservers as instructed, and Homestead says it is a pointed domain. When I try to go to the URL, it still says it can't be found. The 1-3 business days have p

Question

 • Domain Support

13

3

0

How do I know that my domain has been successfully transfered to a new hosting web site.

I have called customer service and asked this question but seem to get the run around and was told if I delete the site from homestead it could affect the site i have set up with wix. The wix site is up and running, but I don't want to loose my information and site by deleting this one.  I wou

Problem

 • Account & Billing

6

2

0

Whats up?

My files have disappeared, I cannot upload and there seems to be no up to date information on the sites help section as to what is going on.   I am being patient but I am starting to worry that the site may crash.  Clue me in so I am not in the dark. thanks

Question

 • Email Support

8

2

0

Header resizing

Depending on the size I make the browser the header changes and sometimes gets cut off. Is there a way to change it so the the header retains it size or so the header changes size but keeps the content of the header fully visible? I am using WebsiteBuilder Thank you,

Problem

 • Websitebuilder

7

1

0

Email going to Spam

My emails keep going to recipeints' Spam folders. Huge problem. What do I do?

Problem

11

1

0

just got this:

This 33z confirmation is to warn you that your outstanding invoice number 17ab7f30ad2e498e8ab4d8e0746ca609 due on 2021-12-30 is SUSPENDED. Please make sure that you complete payment ASAP to avoid any TERMINATION of services to LIFELINZ.ORG.Do be aware that if no payment is received in the following

Problem

6

1

0

PASSWORD

I have not needed my password in forever, how do I find out what my password is so I can make some changes ? Thanks, Chuck G

Question

 • Account & Billing

5

1

0

website

i have my own website addrress can i use it with your design template

Question

 • Email Support

11

1

0

PDF no longer publishing

As of December 29,2021 I can still import PDF's as usual however homestead will not publish the file. I thought it may be the title so I experimented with a short title but still no go.  Others PDF's have been imported and uploaded for years utilizing the same format. Help this needs to be

Question

21

8

0

Website dissapeared from web

Message says can't connect to server?

Problem

4

1

0

Saved files are being deleted (WHY??)

I'm still using the old sitebuilder plus and im starting to notice that even thou I save my draft pages somehow they are being removed or deleted from my file folder. I created about 5 draft pages then i saved them for later. I then tried to pull them up in my folder to notice they've all been remov

Problem

 • Troubleshooting

9

2

0

How to retrieve Roundcube webmail login details

Please help. I cannot remember my email account details including the log in details. How can I retrieve or reste them?

Question

 • Email Support

9

1

0