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Home (index) page will not come up in Sitebuilder. I just get a blank blue area. All the other pages come up fine, where I can edit them.

Home (index) page will not come up in Sitebuilder. I just get a blank blue area.  All the other pages come up fine, where I can edit them.  How can I get Sitebuilder to show my Home (index) page?

Problem

3

1

0

I added a website domain and can't see it in the pull down to edit and create it

What do I need to do to start working on my new domain name?

Question

 • Websitebuilder

6

4

0

posting photos taken with I phone 11

I take photos with my i phone and load them onto my pc. when I load them onto my site Homestead site builder, they come out all distorted and stretched. This only happens on my homestead site.  When I post them on other sites social media etc. they come out fine. Any ideas.  If I use my o

Problem

 • Community Announcements

4

1

0

How do I de-link my domain name from Homestead?

I no longer need my domain name (that directs to a Homestead site), and want to sell it. Do I need to transfer the domain to another registrar? (e.g. GoDaddy) I'm confused about the relationship between Homestead and Tucows and me. A rep on the phone told me that if I close my Homestead accoun

Question

 • Domain Support

7

1

0

no website on internet

Can someone please tell me 'why' after 20 years of being with homestead, that my website is not appearing in any search engine?

Question

 • Website Reviews and Feedback

13

1

0

copy an element

how to copy an element on one page for pasting on another page?

Question

3

2

0

Accepted Solution

How can we create a QR code for our Website

I would like to create a QR code for my website. Does Homestead assist with this?

Question

 • Websitebuilder

12

1

0

Email

I am not receiving emails sent from my website. This had not been an issue until I changed my website address and email address. How do I fix this issue?

Problem

11

1

0

Photo gallery

How do I create a photo gallery on my web pages so that I can click on a thumbnail to enlarge photo, and click next to view the next photo and so on, with this new format? Don't like it at all, and will be cancelling my other 2 sites when they change over to new format

Question

 • Domain Support

3

1

0

Accepted Solution

Form with drop down choices

The contact form seems great for a quick thing to fill out. But in the previous version of website builder I was able to create forms with drop downs, and give people the ability to choose button choices, etc.   Once they hit submit, I was able to send them to another page and also get an

Problem

 • Websitebuilder

5

2

0

up dating payment

I have tried 3 times to update my credit card on file. When I add it I then check my account this is the message. Sorry, you cannot make any purchases at this time because your account is past due. Please allow up to 24 hours for your account to be re-authorized with your updated credit card. I w

Problem

 • Account & Billing

8

1

0

Google Analytics

How do I get the ID number?

Question

 • Marketing

8

1

0

Selling my business

I am selling my small business and the web site, domain, and monthly billing needs to be transferred. Can you please help me with this?

Question

 • Account & Billing

5

1

0

Disable pop ups

In order to change my store hours and publish that page, I am instructed to Disable pop up in settings... How do I disable pop ups to publish this page for customers?

Question

3

1

0

Can you help make my site mobile friendly?

Hello. I have been with your company for years and am JUST NOW realizing my site has not been mobile friendly and looks a mess. Yikes! Are there any videos to help walk me through fixing all of the pages? I feel overwhelmed. Thanks in advance! Katie www.wieandvocalstudio.com

Problem

 • Troubleshooting

10

1

0

How do I start the process to move a site builder site to website builder?

I know I have to rebuild my existing site on website builder, but how do I begin this process? Do I start with Add a New Website? Can I rebuild the site on website builder with the other site's still up? Does the domain automatically transfer?

Question

 • Email Support

17

1

0

site is down

This site can’t provide a secure connection www.jadedpast.com uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Question

4

1

0

email accounts are not working

I am not receiving any new emails. This is frustrating because I am missing important business-related emails and I need a way to talk to tech support.

Problem

2

2

0

refund

our card was just charged for annual renewal but we havent used in years. Can we cancel and receive refund?

Question

3

1

0

Website down

I updated my credit card online to get my website back up and running but nothing is happening

Problem

 • Account & Billing

4

1

0