16 Messages
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160 Points
Unauthorized Edits to Webpages
On each page of my website there are characters like A A A A or @@@@ added to text content that was not put there on site builder. When I log in to site builder, these characters do not display so that they can be edited out. I end up trying to "guess" where they are or I retype an entire text. If I did retype an entire text, I'm not certain these "ghost characters" would not reappear at some point on my website. I don't understand how or why this is happening.
eva6755
3 Messages
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80 Points
2 months ago
I've went in and removed spaces that for some reason have been added and it took away the A's. But don't know what is going on.
2
0
nikkole7191
13 Messages
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202 Points
2 months ago
I had the same issue, here was my last response on my open problem:
This is the (unacceptable) response I got from Homestead support on Monday, July 15th:
"We do understand how website is importatant to you, But as per now There was no update from our Engineers.
The fix for now is manual by removing extra spaces from the text element and using multiple text boxes to format text instead of spacing inside of the element.
HOMESTEAD SUPPORT"
I had to manually redo nearly all of my text boxes across 4 pages, and (also unacceptable) had to remove all changes in formatting within the same text box...no bold, italic, or font color change in the same box...or it displays the special characters. Creating multiple text boxes that have to be manually aligned in order to complete a single sentence with some basic formatting is ridiculous.
4
0
elyzabethv
11K Messages
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144.8K Points
1 month ago
Hello,
There is a ticket created to investigate and resolve this issue, but the engineers need more time to work on it. I'll update here on Community when I get any word of a resolution.
3
0
robin4803
4 Messages
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140 Points
17 days ago
My site also has randomly placed A's on each page. When I tried to edit my site, I keep getting the message that updated files are being copied which may take a few minutes. After waiting more than 25 minutes to view a site I have not updated in months, I can not understand why this should take so long. What is my next move?
0
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