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Shop Customization
How do I customize the shop page more? The product columns are way too high and the navigation arrows are in a weird place, but I can't figure out how to change any of them.
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Websitebuilder
My website won't load
I can't get my new website (http://johnelliottrealtor.com/) to load. I called technical support last week and they had me change the DNS (again) and wait a couple days, but that didn't fix it. What do I do now?
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Websitebuilder
site unavailable
when we try to look at site thru google it says site unavailable
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Email Support
How do I change my website name and address?
I got divorced and need to change my website name and web address .. I’ve been paying customer with domain for many years. Can you help?
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Domain Support
Retrieve two domains please
Hi - Could I ask you to retrieve two domains for me please I would like them placed with privacy and yes, I understand the fees for retrieval, privacy and hosting. They are: OnlyFansContentCreator.com and GuiltFreePass.com Regards, Richard F. Wilson
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Sitebuilder Plus
Facebook Plugin not working
We have our Facebook feed plugin installed on the home page of our website. The plugin displays fine on a Chrome browser, however it will not display on the Edge browser. Does anyone know why this might be happening and what the solution is?
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Websitebuilder
SSL Not Working
SSL disabled and unable to be reactived (https://www.mjsmemorial.com/)
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Websitebuilder
Is Sitebuilder Down?
I'm trying to access Sitebuilder. It's Saturday, 4/26/2025. I'm not finding any information about a scheduled maintenance today. Does anyone know what's going on?
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Community Announcements
Link appearance, when sharing is odd - what can I do?
When sharing link to our page, it h as odd appearance
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HTML snippets
How do you create a site map for a website builder site
We consistently add blog posts to our website www.csthousing. After each post, I would like to have Google crawl the site's new content. I have read that we should submit a site map to Google. Can someone explain how I can create a site map to submit to Google?
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Websitebuilder
Transfer Site
I want to transfer a site to a different host. What steps do I need to take with Homestead to get that done?
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Domain Support
"The service is unavailable"
When I log in to work on my sites I just get a blank page with "The service is unavailable" at the top. When will this be fixed?
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Troubleshooting
When viewing from my phone, text is overlapping from other pages
From my phone: When clicking on website link, all pages have text overlapping from other pages. It has never done this before. What happened?
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HTML snippets
Google conversions
Anybody else having problems with Google recording your conversions? We are getting texts, emails and phone calls but Google claims I am not getting conversions
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Troubleshooting
Not getting accurate stats for page visits
I am not seeing anything under stats. It's been like trhat for over a month
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Search Engine Optimization
I need to unpublish a website
The instructions I am finding are for sitebuilder plus. I cannot find how to do it in the current site builder. I also need to release the domain.
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Websitebuilder
How To Add TTL in TXT Record?
Good Day Is it possible to add TTL Value in the TXT Record On my end, when I'm adding a TXT record there's no TTL Input.
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Community Announcements
Exporting pages for publication
How do i export a page from my website to submit for publication in an online magazine?
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HTML snippets
Attachments
My Emails do not send attachments when they are included. They are small in size. Does not echo back as undeliverable or anything else.
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Email Support