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Email system
I have only 4 emails and I have used my website and email system for quite a few years. But now, in the past couple of weeks, nothing is working normally as before? I send myself an email and nothing works. Seems someone there has totally screwed up the whole system? E
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Email Support
Can't Update My Payment Info
I've tried to update my credit card information in my account/billing but when I enter the new information and push the button, the wheel just keeps spinning and spinning. Can you help before my site goes down? Thank you!
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Account & Billing
Domains expired even though paid,
I have domains that I'm paying for that go to a web site saying they have expired.
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Domain Support
Website Login
How do I create a login for my members with Sitebuilder Plus? I would like to have a login area where only members can access certain pages.
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Download Sitebuilder
Hello, I am unable to download sitebuilder. When I click the download link I get a 404 error message?
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Accepted Solution
www.thekittenwholosthismeow.com
Please advise how to point my website www.thekittenwholosthismeow.com to www.findmymeow.com which are domains I have with Homestead.
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Domain Support
Unable to access my store
Trying to access my store, but continually get st-edit.mywebsitebuilder.com refused to connect. I have checked my SSL Certificate and other pertinent info, even tried to get help from Technical Support, to no avail. I have been with Homestead for 14 years, hmmm
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Troubleshooting
Website not working
This site can't be reached. www.rainbowtreeslandscaping.com refused to connect.
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No "sent" folder
One of our company email addresses has had it's "sent" folder disappear. We have no folder and no record of sent emails. Is the sent folder recoverable?
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Email Support
Record Of Website Changes an or updates?
How do I obtain a record of all updates and or changes to my website with dates included?
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Domain Support
Can no longer access webite from multiple browsers
This site can't be reached. www.arizonamorgan.com refused to connect. I know the site isn't secure with https, but it always worked until now. I am the admin for this website. Please help.
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Websitebuilder
Domain Authorization Code E-mail NOT allowing Change
Hi! I have tried several times, with error, on different dates and times, to correct the E-mail address listed to receive the authorization code to transfer my domain. Can someone please help me with this in tech support? The E-mail should match what is listed in the Contact info. I ne
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Domain Support
Roundcube
I haven't accessed Roundcube for a very long time, and I cannot remember how to do it. Please could someone tell me? Is it the same login details as I use to access the Homestead.com? Thank you
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Email Support
Publishing Products is all messed up
When I publish products, ALL the product pictures show, instead of just the ones I set to show. The invisible ones shouldn't be showing. Also, when clicking on the product pictures, none of the info shows up. Just a blank screen. I went back and put the store as invisible since nothing is working co
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Websitebuilder
"Change Site Association" not working
As i wanted a secure site, i recently rebuilt my website with "Website Builder" (original unsecure site was built with "Sitebuilder Plus"). The new site loads fine and is indeed secure. But i'm unable to get the site to load after "changing the site association" in "Domains". The new website
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Domain Support
Issues with Products
I am adding new products. I did a test run, only allowing certain categories/items to be seen. However, the things I set to not be visible are showing when I preview site. I published it for a minute to see if they were showing to customers. They were. Are there issues with the site? Another major c
Problem
Suddenly customers cannot buy on our store!
Our simple store has worked fine for years directing customers through Paypal but now they get an error message after completing their details and clicking confirm order, please help! (Error message says 'token for paypal redirect link failed' but our email address is entered correctly in the e-co
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Community Announcements
Submission Form Error
The On Submit Message is not appearing once a Contact has been submitted - please advice how to correct the problem.
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