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Setting up email in Outlook (new) app
I have been receiving notifications from Outlook that my emails are undeliverable. I removed the account to try and re-add the account and now it keeps telling me there is a problem. I have verified the password is correct, but it keeps telling me it is incorrect and an app password needs to be crea
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Email Support
How to download image from home page
I inherited this web page from a club member and on the Home page is an image (photo taken and added) I would like to use in other locations but it is not in the image gallery and I can't figure out how to download it to my PC. I don't want to copy and paste to another location, I want to download i
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Account & Billing
site not publishing
I am having issues with my site not publishing. It says it publishes but there is no change. Help!
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Troubleshooting
outgoing mail on iphone
The outgoing mail on my apple devices stopped sending. Why?
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Email Support
Microsoft business 365 set up CSV file
I want to migrate my homestead webmail to business 365. i require a csv file but cannot get it to sync. Is there a way to download a CSV direct from homestead or know how to populate the template csv from the migation set up Many Thanks
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Roundcube
Homestead email won't open in Outlook; won't recognize password
This afternoon, Outlook stopped recognizing my Homestead password and keeps asking me to enter it. Is anyone else having this issue, or has had it and knows how to fix it. I can log into my email fine through Roundcube. Update: Today we started being able to receive emails again but still cannot sen
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Email Support
Contact Us
My 'Contact Us' form is still not working, and I get this message: Server Error 404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
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Troubleshooting
WebsiteBuilder - Site Stats not showing data since February 2025 for my site
My public webpage (tristanbaymn.com) is not showing activity since February 2025 when I run Site Stats. Meanwhile, a private page within that Public Page has been recording visits each month. How come my Public page is not reflecting activity?
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Websitebuilder
website not coming up
I have been using the same domain name and have a website built thru Homestead several years ago. I am paying monthly for this association with Homestead and yet when I type in www.apateman.com it does not come up.. has something changed or do I need to update something to activate this again?
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Troubleshooting
Cancellation
I am trying to cancel my account. I received again a request for payment.
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Account & Billing
email setup
How do I set up an email with info@pisgahpetcare.com? I'm having issues with my veterinary software sending out email through my gmail acct-pisgahpetcare@gmail.com. Something about google seeing the software as Spoof?Thanks for your help. Julie McCormick, DVM
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Email Support
Error unpublishing site
I want to unpublish my site and transfer my domain to Squarespace. Everytime I request my authorization code to do so under domains it throw my an error code "There was an error retrieving this domain's contact email. Please try again later." Has anyone experienced this and if so how can I unpublish
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Troubleshooting
My home page image has changed but the old one is still appearing in links
I recently edited my Home Page on Sitebuilder plus. However, when I embed a link on a email or Facebook page, the old home page still appears. How do I change the link to reflect the new home page? Thanks in advance for your help!
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Troubleshooting
How do I embed my own video into my website?
I have two questions as they relate to adding video reels into my website. First, is it possible to add your own video clip that is not from Youtube etc? When I click to insert the element "video", it directs me to the "video gallery" or to either Youtube or to Vimeo. My second question is whether o
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HTML snippets
Added a New Domain and now cannot view my main site
I added a new domain, which tried to point to my main website. So I changed the site associations for it to point to the new website I made for the new domain. Now I cannot view EITHER website! When trying to pull up either my main website or the new one, it says "Site not secure" How do I fix this
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Websitebuilder
Domain Authorization Code
"There was an error retrieving this domain's contact email. Please try again later." Getting this error, when trying to get authorization code, even accepted access via email first.
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Domain Support
Unable to access beeonvideo.com
In the past two days I have found that I cannot get the my domain www.beeonvideo.com via my browser. Did something go wrong with the link? If I use URL www.beeonvideo.homestead.com it works. I am confused as to why this has just become an issue. Thanks for any help you can provide. Jim Amos Bee On V
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Account & Billing
WEBSITE SECURITY
WHY DOES IT SAY THAT MY WEBSITE IS NOT SECURE? PEOPLE ARE HAVING TROUBLE OPENING MY WEBSITE. PLEASE RESPOND ASAP. GWEN
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Domain Support
Unable to edit domain contact info
I want to change the contact info for my domain, but when I click that link, I get this message: "We are currently unable to register your domain. Please try again at a later time."
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Domain Support