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not receiving emails

I just added an email and I am not able to receive any emails. I am able to sent them though.  I am using POP email.   Thank you

Problem

 • Email Support

11

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Accepted Solution

Change Website package

How do I downsize my account package from Platinum to something more basic. Thank you in advance.

Question

 • Account & Billing

14

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Domain name

I registered a domain name on Friday, but am still not able to use it. How long does the process take?

Question

4

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Copying web pages from an existing site I have on Homestead to another site I also have on Homestead

Hello, thank you in advance for your assistance. I have multiple websites and one of them is a service website (snow removal). I have created a new domain and website URL for a new service area of which we just started. I am hoping to copy the entire website (or a few pages) from my existing website

Question

 • Websitebuilder

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add phone dial button

Is it possible to add a button that will automatically dial our phone number?

Question

 • Websitebuilder

8

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Accepted Solution

Link to Original Larger Size Image?

HELLO In the old days, I could very easily select an image on a web page and have it link to a larger version which would open in its own, new window.   Now, with the new online builder, I can't for the life of me figure out how to do this!  I did manage to find a way to link an image

Question

 • Websitebuilder

4

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Accepted Solution

Mail delivery failed: returning message to sender- Getting this message every time I send or receive from email account

Mail delivery failed: returning message to sender issue for info@zombiejoes.com also please "fix" for other emails Kernel@ZombieJoes.com & ZJU@UrbanDeath.com -------- Original Message --------Subject: Mail delivery failed: returning message to senderDate: 2022-10-12 11:19From: Mail Delivery

Problem

 • Email Support

21

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Accepted Solution

bulk upload website builder/ file manager

Is there a file manager on website builder? I cant find something equivalent. I have a bunch of photos to upload and it is a pain uploading one at a time.     Is there a way to do bulk upload of photos? Thanks

Question

 • Troubleshooting

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I can't edit text in mobile version

As I'm editing my website I would switch over to mobile to see if it still looks good. Some texts were too big or too tight and I tried to change it, but when I change the font, size or spacing nothing works. It stays the same. Desktop version is fine the way it is, so I don't want to change the m

Question

 • Domain Support

9

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Accepted Solution

Emails going to Spam folder

The emails I send are going to the recipient's spam folder? What can I do? Thanks 

Problem

 • Email Support

32

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Add a webmaster persona to an existing site

Hello. I have been asked to take over webmaster duties for a Homestead site, but I am not able to find a way to create a webmaster or administrative account for myself so I can have a separate login for the update work vs. the account owner, who is an officer of the organization and should maintain

Question

 • Websitebuilder

12

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why are my rollover image links not working?

I had to edit the code since Homestead no longer supports this feature. THey are directing to the page - but only inside the image window!!  HTML help?? https://viviansargent2.homesteadcloud.com/

Question

 • Websitebuilder

10

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Accepted Solution

Why no http

My website says it is not secure. The http is missing. Why? Is there something I need to do? nanglass.com

Problem

8

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Domain Forwarding

I want to forward a domain from homestead to another domain IN THE SAME ACCOUNT. I want both domains to point to the same website, My Main Domain is up but I don't know how to set the information on the Second Domain, is it on the DNS CNAME and A Record? Should I modify the Name servers??? 

Question

 • Domain Support

37

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accidently delted the content on my site how do I recover it ?

Does anyone know how to recover accidental deleted content on their website ?

Problem

 • Troubleshooting

9

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Accepted Solution

404 server error

I know they servers are being maintained but am I suppose to be getting 404 server error when i try and edit site in website builder. Its a new domain and page and has not been published. I picked a design right before the scheduled maintenance. the website is robertbuckdgipson.com Thank you

Question

 • Troubleshooting

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Accepted Solution

Website is down

Both of my websites are down. I get the 401 message, and I get one that says I cannot log in with those credentials.  I am getting calls that others that our website is down.

Problem

 • Domain Support

28

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unable to select site. tried 5 same message - see below

The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Problem

 • Account & Billing

8

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0

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How do I migrate my old Homestead website to latest platform?

Im on the old platforms, at least 10 years ago for one, and possibly 15 for the other. How do I move them to the latest "builders"

Question

 • Websitebuilder

15

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Accepted Solution

Google Analytics 4 is coming! Is Homestead going to support this?

I have asked the question before, and still have no real answer from Tech Support on if or how we are going to be able to link up the new GA-4 analytics to our existing sites. I was told at the beginning of 2022 that it wasn't addressed yet.  Now it's the end of the year, UA analytics is going

Question

 • Websitebuilder

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