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FAQ page designs not mobile
As far as I can see the FAQ page designs do not fully display the text boxes in the mobile view. Is there a workaround for this? In mobile view, the text boxes are compressed, so the text gets cut off with an ... but then the box does not expand to show the mobile viewer the rest of the sentence. It
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Troubleshooting
getting email address into Outlook
I want to get my email address, munsonterry176@chiefapprentice.com into Outlook. Following is the message they sent me: {"SessionId":"c0516105-e752-ee4b-b195-a12a9e6b93be","Timestamp":1776341582858,"Error":"INVALIDCREDENTIALS INTERACTIONREQUIRED"}. What do I need to do?
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Email Support
404 Error No Directory will Load for My Multiple Sites
When i click on Website Builder it will not open my published sites directory but rather a 404 Error page. to way to open and "re-publish" a site to remedy the 404 error. Please Help.
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Websitebuilder
E500 Form Error
Homestead is admitting the form function in their system doesn't work, they didn't notify anyone that it was broken. I spoke them today and they recommend you use a 3rd party form company, so they want you to pay a monthly fee for their web site builder, which includes forms but because it's broken
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Community Announcements
My website does not appear properly when viewed on a cell phone.
The website created using Homestead on my desktop does not appear properly when viewed on a cell phone. The text and photos are out of alignment. I believe I have read there is another Homestead website application that will address this issue but it is very confusing and I have not been able to fig
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Troubleshooting
Modify Mobile pages
How do I modify my mobile pages to duplicate the desktop content?
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Websitebuilder
Aquamarinewestsussex.com
Web site big thank you between your help and Ai my web site done after god knows how many years me novice all sorted me now happy xxxx. Xxxx home stead A+++++
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Search Engine Optimization
ERROR: USPS Attribute "address_from.email" must not be empty
April 7 - unresolved ticket # 1956103619561036: Customer Service, Escalation Team, and Engineering have not been helpful in addressing and resolving this persistent issue, now a full week since first experienced. The interactions with Customer Service have been poor in understanding the problem and
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Troubleshooting
Amy Lane
My website has an online application once people finish filling it out they are getting a 500 server error and it will not send it through to me? I went online and tried a test as did a person from your help line last week and I received both of those test applications but NONE others have been succ
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Troubleshooting
Julies List website
Hello! I paid for the next 6 months and am constantly moving my info from my page over to another server so I need that info on my pages!! Every page I click on says the page doesn't exist...........what am I paying my money FOR exactly??? Julie Kennedy Carpenter 734=450-5292 Julie's List website
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Account & Billing
how do you get help from the company for problems? My websites aren't showing!
Is there a way to get direct help from the company?
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Troubleshooting
Aquamarinewestsussex.com
Cloud flares or something like that I was asked to get but there is 6 in google App Store which one help with my site
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Search Engine Optimization
site not working
Every design template I click on brings up a lousy error message!!
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Troubleshooting
CAN'T SEEM TO CONNECT TO THE WEBSITE
Trying to determine if something is wrong on my end or at Homestead. Myself and several clients can't seem to connect to my website. My site is www.turnageassociates.com. Any ideas?
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Sitebuilder Plus
website
Our payments are up to date, but our website doesn't show up. The error message (on either Chrome or Safari) says the site can't be reached or the browswer can't find the server. When / how will this be fixed, and can we get a refund for the days our website has been down?
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Domain Support
Accepted Solution
Our site and email went down, apparently on 4/10/2026.
Our site and email went down, apparently on 4/10/2026. What is needed to restore both, especially the email?
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Account & Billing
Our site went down - why?
Hi there, Our site went down over the weekend. We spoke with our web hosting company, and they said there was a change made at the domain registrar - Homestead. We gave our hosting company our Homestead login, and they were able to login and fix the issue. But, we didnt login and make any changes la
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Troubleshooting
homesteadcloud
My homestead sites are listed in Sitebuilder as homesteadcloud and I can no longer edit them. What happened??? What can I do?
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Troubleshooting
Philip A Faber
Is there a less expensive package than the one I have now. I seems to be very expensive for the use we get? Let me know or we will probably cancel. Thanks, Philip Faber
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SimpleStore