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How do I cancel my website / account?

How do I cancel my subscription / website / account ? I am unable to phone Homestead as I am not in the USA. I have tried twice to cancel through my Homestead account and I am being ignored.

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I am using a new computer and I need to know how to download my files from the file manager

I can see import but please help me to download my loaded files so I can rework them

Question

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Brand User

Oh, I see. You can upload a PDF but we cannot control how it prints. That would depend on the PDF that is uploaded and the individuals print settings.

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WebsiteBuilder: Contact Forms

Forms are a great way for visitors to provide specific information to you via an email. First click on the Elements tab on the left, then in the Contact section, click on Contact form.Position the form in the desired spot on the page and click your left mouse button. This will drop the form onto the

Article

Brand User

Hello Richard, Currently the domain name polioassociation.org is on a client hold. This is due to an email that was sent out to the email address on the domain registration that requires verification and was never clicked on. You can update

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5 Reasons You Should Create a Custom Email Address for Your Business

The goal of a brand is to differentiate your company from the competition. Part of branding is your business name and your domain name. Once you have come up with a great domain name, it’s time to create one or more custom email addresses.Anonymous email services are less professionalEmail services

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Brand User

No problem, you are welcome.

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WebsiteBuilder: SSL

To activate the SSL for a domain that is registered with Homestead and connected to a WebsiteBuilder site, follow these steps. 1. Go to https://homesteadssl.com/ and enter your domain name. 2. Select submit. The next screen will provide an IP address to point to. Copy the IP

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Brand User

Hello, Are you wanting to speak to someone in design about building the site for you?

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Site Spotlight - rockymountainsidecar.com

http://www.rockymountainsidecar.com/Can you provide a description of your business?Rocky Mountain Sidecar Adventures was started in 2014 and we offer guided sidecar motorcycle tours in and around Calgary, AB Canada.  We have several tour choices for customers and try to fit into a wide variety

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Brand User

Hello,WebsiteBuilder does not allow any uploads of templates or themes. It is a proprietary builder and the header will need to be built with the available elements.

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WebsiteBuilder: Header and Footer

Header and footer sections are vital pieces to your website. It is one of the first things a viewer looks at when visiting a site. The header is located at the very top of each page and the footer is located at the bottom of each page. These sections typically contain contact information,

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Brand User

I see you have that text box set to scroll with page. You will need to add a duplicate element that does not scroll with the page as this feature does not work on mobile. You can then turn off the starts visible option for that one so you do not see

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WebsiteBuilder: Navigation Menu

A navigation menu is crucial to the success of your site. It lets your visitors know what is available on your site, allows them to move throughout your website, and helps search engines crawl all pages you have linked in the menu. It is important to keep your menu as uncomplicated and easy to use a

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Brand User

You are welcome. We do not have an iTunes connection element to play the music directly from the site but you can still link to it or use HTML player if they provide it.

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WebsiteBuilder: Add Media Files

Media files help to increase the engagement and time spent on your website. It helps with branding your business, as it will showcase what your business is about. It is also easier to link between your website and your social media with videos.There are two options available to add videos in Website

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Brand User

The format in which the form submissions are sent cannot be changed. If you need to print the content on one page, you may need to copy the form submission and bring it into another program like word, and print it from there.

 to the conversation: 

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WebsiteBuilder: Contact Forms

Forms are a great way for visitors to provide specific information to you via an email. First click on the Elements tab on the left, then in the Contact section, click on Contact form.Position the form in the desired spot on the page and click your left mouse button. This will drop the form onto the

Article

Brand User

If you see in this article, it says "If you ever have an element showing on all pages in your website that should NOT be, make sure the element is not in the Header or Footer section at all, then check if you need to turn off the "Show On All Pages"

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WebsiteBuilder: Show on All Pages

When building your website, you will see that some elements are displayed on all pages and some elements are only displayed on the original page you added them on. Having the ability to add "master elements" that show on all pages is a very useful tool to make sure that important information like a&

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Brand User

Can you provide the website this is set up on, id be happy to take a look and provide a recommendation for a work around.

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WebsiteBuilder: Navigation Menu

A navigation menu is crucial to the success of your site. It lets your visitors know what is available on your site, allows them to move throughout your website, and helps search engines crawl all pages you have linked in the menu. It is important to keep your menu as uncomplicated and easy to use a

Article

Brand User

There is not a right or wrong way to set up the site. It is preference of what you want your viewers to see when visiting the site. I have seen an equal usage of both some people use sections some use pages.

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WebsiteBuilder: Navigation Menu

A navigation menu is crucial to the success of your site. It lets your visitors know what is available on your site, allows them to move throughout your website, and helps search engines crawl all pages you have linked in the menu. It is important to keep your menu as uncomplicated and easy to use a

Article

Brand User

MANAIA Design, this is because the instructions you were looking at was for a different builder than the one you are using. Here are the instructions for your builder.

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Sitebuilder Plus: Favicon

It is possible to have a custom icon appear in your visitor's bookmarks. You need to create an .ico file, insert HTML code to reference the .ico file, and add code so visitors can bookmark the site (add to their Favorites).Note: The .ico file will appear alongside the URL only after a visitor has bo

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Brand User

Hello Zachary, Blogs will need to be written, posted and published from within the Homestead account. The blog comments are managed using Facebook and she can reply from there. 

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WebsiteBuilder: Add & Edit Blog Posts

Since blogging is one of those many ways you can reach out to your people and be where they are, you may want to become familiar with all the ways to manage your posts. If you're not familiar with a how to add a blog, click here. In this article, we will discuss the basics of  "How to Manage yo

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Brand User

Glad you figured this out. :)

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WebsiteBuilder: Edit and Link Button

To link a button on your Website Builder site, 1. Add a button by clicking Elements, Button, and choose the type of button you want. **To change the button name, double click on the button, it will show a blinking cursor allowing you to delete the word "button" and replace with the desired

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Brand User

Hello Hal,WebsiteBuilder does not have the option to set up a drop down menu using a section navigation, apologies. The drop down will only work with pages.  

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WebsiteBuilder: Sections Menu

A sections menu is like a site navigation menu for a single page. If you have a long page, with several sections of content, you can add a sections menu to allow users quick access to each section.1) To add a sections menu, click on elements2) Click on Site Navigation > Sections Menu.3) Place the

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Brand User

No, I just used an anchor picture for an example. You would use whatever element you wanted to scroll to instead of the anchor icon (like a picture or text) . If that is not clear, I can definitely update the article. I just created it in response to

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WebsiteBuilder: Anchor Links

You can easily create "anchor links" in Website Builder by using Element Behaviors. Click on the element you want to have trigger the anchor link (Button or text, usually). Then click More > Advanced > SettingsClick "Add Behavior"Click "Scroll To Element"Select "Other Element" and click OKScro

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Brand User

Hello Bill, Here are instructions to rename pages that display in the view page drop down in Sitebuilder plus. https://community.homestead.com/homestead/topics/sitebuilder-plus-rename-pagesIf you only want to change what your customers see on th

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Sitebuilder Plus: Edit Site Navigation Menu

Here are some instructions to edit a page's name and link within your site navigation menu:Click Websites Manager in the left navigation menu.Then, click Edit Site.Click on your navigation menu so it is highlighted.Click Links in the Site Navigation Menu Settings. Select the page that you want to ed

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Brand User

Hello,Unfortunately, when Facebook made changes to update their api this did disconnect Homesteads connection to use the Facebook live feed option. This is why you get the message that it is no longer supported if you use Egde, Explorer or an older b

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WebsiteBuilder: Live Feeds

Through Website Builder, we have elements that allow you to show Live Feeds from the most popular social media platforms: Twitter, and Instagram. This will allow your site visitors to see and visit the posts you're making through those networks. These days, social media presence is vital. It is one

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