If your domains are "down" there are a couple of things you can check. It appears that your domain names are active and purchased through Homestead.Make sure that your SSL certificate is active. In Homestead, sign in, go to DOMAINS, go through your site list and where these 2 names are listed, you should see a little link in the lower right of each listing that says "activate SSL" go through that process as directed. If all else fails, you can call them during "regular business hours" at 800-710-1998. I believe they are located on the West Coast. I hope this helps.
So I just looked through my own. It looks like the ones that are already activated, no longer show the option. So if you don't see something like what is in the purple circle, then they should be already be activated. Are you using Website Builder or Site Builder. Site Builder is so old that it is frequently a problem.
That kind of looks like your "short" domains are not quite attached to your actual website (the long name that homestead gives your sites) Go back to that DOMAIN thing and make sure your short names are "associated" with the websites. You will be looking for "change site association" that is on the right side directly across from the word SITE. You can go in there and look to see if it is indeed associated to each other. Worst case is that you have to call them to do it for you tomorrow.
lynn1286
559 Messages
•
12.2K Points
11 months ago
If your domains are "down" there are a couple of things you can check. It appears that your domain names are active and purchased through Homestead.Make sure that your SSL certificate is active. In Homestead, sign in, go to DOMAINS, go through your site list and where these 2 names are listed, you should see a little link in the lower right of each listing that says "activate SSL" go through that process as directed. If all else fails, you can call them during "regular business hours" at 800-710-1998. I believe they are located on the West Coast. I hope this helps.
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