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This problem is common for the last few months. I wish Homestead/web.com would post a solution. One customer claimed that eliminating punctuation between letters solved his problem.

This problem has been reported by many Homestead customers. So far, Homestead support hasn't posted a solution on the community. Calling support has been criticized by some community members. Perhaps if we continue hounding them, they'll produce a solution.

Have you tried building a new page. Do you get the same results when publishing a new page?

And just like that, the Russell we know and love is back. Come one Russ...check ALL those other posts! Call cust support yourself. That is a total WASTE of time. Just like sitting here and all of us typing in about the problem. Where is their incentive to fix anything? Good luck my man. Greg

Post here AND call Homestead to let them know! 

Homestead can just ignore posts in this forum, which they obviously are ignoring! 

Someone said that Homestead will offer a 25% discount on our next 3 months of fees, if we all request similar compensation it may cause homestead to pay attention! 

or if we all call homestead maybe homestead will respond?   

Post and THEN CALL HOMESTEAD TO TELL THEM! 

800.710 1998 or 800 986 0958  or 1 888 412 9962 

I have phoned homestead twice from Australia with no joy received. I

Sandra, let the rest of us know how that venting is going please? I think everyone here (and please note how FEW of us there really are) has made the requisite calls to HS only to be told the two pat answers: reedit the pages to remove spaces (that can't really be done - ask me why in another thread) or redo the pages on the new platform. Guess what?

One day, I was told at the end of the call, to stay on the line and I could (for free!) speak to someone who could help me improve my website!!

The lady that answered was with...guess who....web.com!! She kindly told me the fees for a few pages and I could sell up to 10 items. Seems to me it was over $2000 and much more $$$ for more pages and more products. I got the idea one could tie up BIG BUCKS!!

I have stated before, in numerous posts on this forum, THEY DON'T CARE!!! The low numbers of us complaining should tell you something. Are there thousands on here bitching? How about "hundreds?" How about 100? No! I count a minimal number of users who really care, and they are probably ones, like me who have been on here forever, with tons of pages, and can't really change easily. I repeat, we are screwed! THEY DON'T CARE ABOUT US! We are not driving their income stream. The people paying them much more than me (or maybe even many of you ) per year with minimal page are who they are existing for.

You have no idea, over the years, how many HS tech support reps comment about "how many pages" I have. There must be more than me, and now the new landlords are trying to evict us. I wish I could paint a brighter picture for all of us......but I can't. Can you?? Greg

I have called Homestead support twice now in recent days with no real resolution. 

I wasn't offered a discount like some callers have been offered, but then again I was polite to the representative that I was speaking to.    

I've been with Homestead since about 2000 I think.   

Our loyalty isn't being recognized or rewarded.  

We are all trapped with hundreds of webpages made by Homestead's proprietary site builder that can't easily be migrated or copied or uploaded to other host servers.    

Sandra, you are late to the party (note there are only about 20 on here griping) but you have finally arrived. I am no "poet laureate" but in the last week, I have noted many things about this problem, and suffered with the other sufferers. While we may commiserate each other, I don't believe we will see a successful resolution to this problem.

You appear to have been with them almost as long as I have. How many pages/sites are you managing? Share some links with us, before those pages disappear and let us enjoy your site. If you are like me, and think you have done a good job, you hate to see it all for naught. But, we may see that. Thanks for writing, and joining our "tribe." Greg

This problem is common for the last few months. IHomestead/web.com hasn't posted a solution. Try this and let us know if it works for you.

Edit the text box, remove excess spaces between letters and words, leaving no unnecessary punctuation.