M

51 Messages

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626 Points

Sunday, November 10th, 2024 2:45 AM

Once Again Homestead Lacks Capability to Serve its Customers

Here we go again with technical problems - unable to edit our websites. Homestead continues to take our monthly charges but doesn't continue to keep up on what is needed to provide the service we are paying for. Homestead is proving to be a very disappointing website host.

6 Messages

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140 Points

1 month ago

Love the no responses!!!!!

Brand User

11.1K Messages

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145.6K Points

1 month ago

Hello, 

Our engineers are aware of and working on the issue. There is currently no ETA, but we will get this resolved as quickly as possible. 

79 Messages

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1K Points

1 month ago

This is new ..




Please enter the captcha provided below.

User ID:
Password:
Captcha Text: ID Code
Captcha:
 

51 Messages

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626 Points

Hopefully this added security indicates they are not only working on the issues, but maybe getting close to fixing them??

Brand User

11.1K Messages

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145.6K Points

I did get word that this issue should be resolved, but where are you seeing this captcha?

51 Messages

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626 Points

When you log in to Homestead.com and click on "login"

15 Messages

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282 Points

@elyzabethv​ 

They've been saying that every time I call, starting last Friday, "expect it to be fixed later today".  

79 Messages

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1K Points

@elyzabethv​ 

Seeing this captcha on sign in after I enter name and password - enter

79 Messages

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1K Points

1 month ago

Noticed a new message, stating to remove pop up blocker from site info from search area icon located at left, allowed pop ups from homestead. So far editing has worked well.
well see how long that lasts.

It seems to be getting ironed out. I've been able to edit while system is being fixed at sitebuilder.

51 Messages

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626 Points

I've tried everything - keeps throwing me out with every attempt to edit. Sooooo frustrating and disappointing. 

Brand User

11.1K Messages

 • 

145.6K Points

I'm so sorry, I'm letting them know that it still isn't fixed. 

51 Messages

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626 Points

I was able to make a few quick edits. As long as I only took a few seconds and published each edit quickly, it worked. But every time I took more time, it would throw me out. 

51 Messages

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626 Points

USE EDGE (NOT CHROME OR FIREFOX)... works (so far 11/15/24)

15 Messages

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282 Points

@mark9227​ I tried all of them, nothing worked on my Windows 11 computer.. 

15 Messages

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282 Points

1 month ago

I just updated my website using an older Windows 10 computer.  That worked fine.  Who knew.  I've been down all week trying to use my regular Windows 11 computer.

51 Messages

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626 Points

Thanks for this. I've been using Chrome & FireFox on my Win-11 - Edge better emulates Win-10, and it's working (so far, cross-my-fingers).

15 Messages

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282 Points

I was using Edge, tried Chrome, Firefox.  None of them worked for me on Windows 11 computer.

51 Messages

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626 Points

@linda2341​ You forgot to twist your tongue, cross your fingers and toes, cross your eyes, and count to 100 ... that in the fine print...

15 Messages

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282 Points

@mark9227​ lol, you're right.  I did forget all those things.  I'm in the process of checking into Hostinger to see if I can move my website to them.  I've about had it with Homestead.

51 Messages

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626 Points

I tried them, but they couldn't migrate mine - so I created a new site (web.com) and now have links on the original site pointing people to the new one. So, as long as the original is online, even if I can't edit it, I can move on from this fiasco. Hostinger has a 30-day money-back guarantee, so it may be worth the shot for you. They gave mine back.