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If the domain name is restored and you decide to transfer it out and request closure of the account you will not be charged again on the next bill date. Yes, Homestead would be able to prorate any amount that was paid for and not used.

Account: Delete a Domain Name

You can remove a domain from your account. Before you delete your domain, there are a few things you should know: Any email messages or email addresses associated with your deleted domain will be lost. Therefore, we recommend that you delete your domain only if you can easily spread the word that

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Brand User

Okay, in this case I will close out the entire account. You will receive an email confirmation.

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Account: Delete a Domain Name

You can remove a domain from your account. Before you delete your domain, there are a few things you should know: Any email messages or email addresses associated with your deleted domain will be lost. Therefore, we recommend that you delete your domain only if you can easily spread the word that

Article

Brand User

You would need to transfer the domain, we can't just release it. To do this, the domain would need to be properly re-added to the account. Would you like me to make this change?

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Account: Delete a Domain Name

You can remove a domain from your account. Before you delete your domain, there are a few things you should know: Any email messages or email addresses associated with your deleted domain will be lost. Therefore, we recommend that you delete your domain only if you can easily spread the word that

Article

Brand User

I have deleted the list of domains from the account. differentweightloss.com wjm-financial.comvisitourbiz.comuniqueplankton.com lorimatthews.net uniquestrips.comformhungercontrol.comuniquezeolite.com 

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Account: Delete a Domain Name

You can remove a domain from your account. Before you delete your domain, there are a few things you should know: Any email messages or email addresses associated with your deleted domain will be lost. Therefore, we recommend that you delete your domain only if you can easily spread the word that

Article

Brand User

I tested uploading to this site and large images upload fine. I recommend using google chrome when uploading. What is the size of the image you are attempting to upload?

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WebsiteBuilder: Add an Image

Click on Elements > Images > ImageThis will bring up a page that gives you options for selecting an image. You can either:-Add Image from upload-Add image via link-Select from images you've already added-Use stock imagesSelect the desired image and click Place. The image will be placed on the

Article

Brand User

There is not a way to collapse the left menu, apologies. If would like to provide what page it is on and what the image is, I wouldn't mind assisting in deleting it.

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WebsiteBuilder: Add an Image

Click on Elements > Images > ImageThis will bring up a page that gives you options for selecting an image. You can either:-Add Image from upload-Add image via link-Select from images you've already added-Use stock imagesSelect the desired image and click Place. The image will be placed on the

Article

Brand User

I am very sorry for the inconvenience, we are working to get this issue resolved as soon as possible. We are providing updates here.

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Account: Error While Updating Card

If you've tried to update your credit card online, but it won't authorize, you should check with your bank for the following possibilities.Bank does not allow $1 or $0 transactions Bank does not allow online paymentsBank does not allow payments for online servicesBank has charge for Homestead Techn

Article

Brand User

Here's an article on transferring your domain. Make sure you have your privacy removed as well. Login at Homestead, go to Domains, and click the Use A Domain You Already Own, this is where you start the process.

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Account: Transfer a Domain to Homestead

To use an existing domain with your website, you can either point or transfer your domain. Once you transfer to us, you will be able to manage your email, domain, and website within your account. We will renew your domain every year as long as your account is active. If your domain ends in .com,

Article

Brand User

Hi Carol2046,Take a look at the article above. Does this help you out any?

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Sitebuilder Plus: Unpublish a Page

Here are some instructions to unpublish a page. Click Websites Manager in the left navigation menu. Then, click Edit Site. Click your domain name or site name at the top and choose View File Manager. Select the page that you wish to unpublish and click Unpublish in the toolbar.

Article

Brand User

Hi there John, That domain used to belong to another account in our parent companies system, so it was causing an issue. I was able to get this resolved. Please try again, you should have no trouble at this point.

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Account: Create a Domain Email Address

When choosing to create an email address, you have two options. G Suite Webmail You can read more about purchasing G Suite hereThe following are instructions to create a regular Webmail email address. Important: Before you can set up any email accounts, you must already have a domain associated wi

Article

Brand User

We are sorry but unfortunately we did have to raise the hosting fees this year by $2/month on all accounts to keep in line with rising costs. The starter package has always allowed just one site. The costs associated with building a second site on a

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Account: Create a New Site

Homestead has a couple different builders that have been used over the years. There was the original Sitebuilder Desktop. That program is limited in it's use, since it is an older program that is less compatible with modern systems. There is Sitebuilder Plus. This is the online version of the Sitebu

Article

Brand User

Hello, Website Builder doesn't have a blank template. If you want to create your own format, you will need to choose a template first. At that point, you can delete any content you don't want to use.

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Account: Create a New Site

Homestead has a couple different builders that have been used over the years. There was the original Sitebuilder Desktop. That program is limited in it's use, since it is an older program that is less compatible with modern systems. There is Sitebuilder Plus. This is the online version of the Sitebu

Article

Brand User

Perfect. It means the type of font is not available or supported in the builder. Pasting it in plain text will convert it to a supported text and you will not run into any issues.

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Account: Create a New Site

Homestead has a couple different builders that have been used over the years. There was the original Sitebuilder Desktop. That program is limited in it's use, since it is an older program that is less compatible with modern systems. There is Sitebuilder Plus. This is the online version of the Sitebu

Article

Brand User

Yes, that is correct, you can remove any add on service at anytime.

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Account: Create a New Site

Homestead has a couple different builders that have been used over the years. There was the original Sitebuilder Desktop. That program is limited in it's use, since it is an older program that is less compatible with modern systems. There is Sitebuilder Plus. This is the online version of the Sitebu

Article

Brand User

Hello, I see that while your fleur-de-irk.com site was on the older builder that we had you set it up through CloudFlare to be secure. This is not needed with Website Builder and is your is redirecting to a Homestead page. I have updated the pointing

 to the conversation: 

Account: Create a New Site

Homestead has a couple different builders that have been used over the years. There was the original Sitebuilder Desktop. That program is limited in it's use, since it is an older program that is less compatible with modern systems. There is Sitebuilder Plus. This is the online version of the Sitebu

Article

Brand User

I understand. Here is a youtube video link to assist with setting up product categories to organize your store as desired. Hopefully this helps get you in the right direction. https://youtu.be/eLig3uMHhjg?t=243

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Account: Create a New Site

Homestead has a couple different builders that have been used over the years. There was the original Sitebuilder Desktop. That program is limited in it's use, since it is an older program that is less compatible with modern systems. There is Sitebuilder Plus. This is the online version of the Sitebu

Article

Brand User

Hello Doug,WebsiteBuilder website are secured automatically but any Sitebuilder plus site do need to manually be set to to show secured with the instructions in this article. https://community.homestead.com/homestead/topics/can-i-secure-my-homestead-

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Account: Create a New Site

Homestead has a couple different builders that have been used over the years. There was the original Sitebuilder Desktop. That program is limited in it's use, since it is an older program that is less compatible with modern systems. There is Sitebuilder Plus. This is the online version of the Sitebu

Article

Brand User

The data list element is a default template element that unfortunately does not have the option to set up a link. However, if you would like links set up you can use images, shapes, buttons, icons, text or any elements from the list and use the attac

 to the conversation: 

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Account: Create a New Site

Homestead has a couple different builders that have been used over the years. There was the original Sitebuilder Desktop. That program is limited in it's use, since it is an older program that is less compatible with modern systems. There is Sitebuilder Plus. This is the online version of the Sitebu

Article

Brand User

Hello Helen, No one is forcing you to rebuild your site. If you received an email regarding our newer builder, WebsiteBuilder, which prompted this reaction, we are just informing you of your options. We wouldn't be doing our job if we had a better pr

 to the conversation: 

Account: Create a New Site

Homestead has a couple different builders that have been used over the years. There was the original Sitebuilder Desktop. That program is limited in it's use, since it is an older program that is less compatible with modern systems. There is Sitebuilder Plus. This is the online version of the Sitebu

Article

Brand User

There seems to be an issue with uploading images on some websites that has occurred. Thanks for reporting this, we are getting this escalated to our engineers and should be resolved soon.

 to the conversation: 

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Account: Create a New Site

Homestead has a couple different builders that have been used over the years. There was the original Sitebuilder Desktop. That program is limited in it's use, since it is an older program that is less compatible with modern systems. There is Sitebuilder Plus. This is the online version of the Sitebu

Article