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anyone else have email issues again?
Same issue as last month, working fine all day and all of a sudden I get a prompt to reenter my login info and send/receive error.
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Email Support
Domain is locked, but website is not showing secure
Hi, Our domain is locked, but our website is still not secure. What am I doing wrong? Thank you. Chris
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Domain Support
archiving files
The website archiving has been running for 3 days. How do I quick the archiving and how do I archive some of the older files?
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Troubleshooting
Overpayment
Why is it taking over 11 weeks to receive a refund for the double payment we made to Homestead???
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Account & Billing
Is there a way to save my files so they're not lost when homestead shuts down?
I'm mostly concerned with image files.
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Troubleshooting
Change Site Association - Not Setting Up Properly
There are two different domains that should be pointing to two different websites. However, it appears both are pointing to the same 'homesteadcloud.com' site. The domain www.carmenhillman.com should point to carmenhillman.homesteadcloud.com as it's the site that contains the content for carmenhillm
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Domain Support
Masthead links not opening page
I am updating my website elliiphotography.org and the links in the Masthead of my website are not opening to the corresponding web page. I am not sure what parameter I need to set or action to take to fix this. I know that this is basically, but there is no self help to troubleshoot this. Any help i
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Websitebuilder
Is there an Exchange or CalDAV option for mobile sync?
I use Outlook on my desktop for my email account which comes with a calendar. I would like to sync my calendar to my iPhone, but because the homestead email is an imap account it won't allow calendar sync. Is there an option for an exchange or CalDAV set-up instead of imap, which will push calendar
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Email Support
gmail accounts
Gmail accounts are not able to receive my emails from my account (aj@frumentosdeli.com)
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Email Support
How do I cancel my account????
I would like my account cancelled immediately. How do I do this?
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Account & Billing
Site not updating
i recently updated my website and hit published. it wont update if i search the web. but if i manage the website its updated.. I only have 10 pages so that's not the problem. i am paying for a website that hasn't worked right in 3 months. Very frustrating. please fix or ill be looking elsewhere
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Search Engine Optimization
Email not working
All company emails are not working. We receive but cannot send.
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Email Support
Server identity issues
I cannot send email from my site. Error messagefailed server identity
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Email Support
website wont publish
my website dallaspomeranians.com wont publish. it keeps going to homesteadcloud
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Domain Support
Ceasing Service?
Is the company "Homestead" ceasing to exist after 1-15-26? I've have NOT received any formal notification except a reader board in December 2025 that is now gone. Please advise!!
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Account & Billing
website question
on my shipping information page, I have a click here button that leads to a pdf file. I have updated that pdf file but I dont remember how to switch it with my new pdf. it has been like 10n years since I updated this site. my memory is not so good
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Websitebuilder
How do I take my domain name to a new website host
I'm leaving homestead, and need to get my domain moved over. How do I do this?
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Domain Support
Website closed because I can't get access to pay!
Despite my best efforts to make connection with someone at Homebase, always impossible, I have been unable to connect to their server to pay my account which I have held for years. Consequently I am being punished for non payment and the website has been disabled. This is tottaly ridiculous but it h
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Account & Billing
website builder
“Please activate WebsiteBuilder on my account so I can create a new WebsiteBuilder site.”
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Websitebuilder
Change Domain Associated with Existing Email Account
Is there a way to keep an existing Homestead email account, but change the domain associated with the email account?
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Email Support