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BILLING
updated credit card info, will not allow manual payment. okcautoglass.com is domain name/website please advise
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Payments Support
How to know when I need to log in again to website builder?
If I've been working in website builder, and step away for a bit, when I come back everything seems fine. However, after making some changes it will have problems saving or starts getting an error message. I have to go to the main page and log in again, but I lose that work I've done. If it times ou
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Websitebuilder
Video thumbnails no longer display after publishing in website builder
I recently noticed that our YouTube video thumbnails, which are embedded in Website Builder, no longer display in our published site. They are visible in the editor but will not display in several browsers. I have tried deleting them in the editor and re-adding them, but that does not solve t
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Websitebuilder
Still can't access my site
This is what I see when I try to go to my site. Again what gives. Been with you guys for many years. Should I start looking for another why to getting a web site people can go to?
Problem
Stock Photographs Homestead made freely available to customers, which I use on 2 websites have suddenly all disappeared!
Hi: I visited both websites that I have with Homestead today after a customer contacted me about one of my sites and told me numerous photographs were missing. Both sites were created before Homestead partnered with Web.com and both sites utilize some stock photographs and backgrounds that Homeste
Problem
What gives?????
Can't get to my site, no longer listed in searches. Been here for YEARS. WHAT IS THE PROBLEM???? www.benatarfilm.com only gets me a not internet page. I know I am on please fix this! It is affeting my lively-hood!!!!
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Community Announcements
change phone number
trying to change a phone number in contact section did it several times still has not changed
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Unable to upload file
Unable to upload file to website, file has been saved correctly however will not load the new file, always reverts to older version. Has worked perfectly on every other file uploaded including some significantly larger files
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Domain Exprired
My payment info is still good, not sure how my domain is expired. Website is not working. www.troop0045.com
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Domain Support
SSL Certification
How do I add this to my website. Currently visitors get a message that the site is not secure.
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Domain Support
RogerFranklin.org
It states above my web site that it is "not secure." How do I make it secure and can Homestead help?
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email Mailto link versus the "contact us" form page
I maintain an HOA website. I inherited this from a previous person. The site has a "Contact us" page on which the user can fill in their email and info. This page emails that info to me, the "webmaster". I would rather it sent this email to our current board of directors, which is a list of 7 indiv
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Email Support
is there something wrong with the site?
My site is not loading on any mobile device and my QR code is not working anymore. Is there something wrong with the homestead site or is it time to find a different company to provide me with better service than homestead?
Problem
Can I change the template?
I already started a page, but I've realized that the template isn't quite right for what I'm trying to do. I already have a domain attached to it, so I can't really start over. Is there a way to change a template for a site that's already started?
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Domain Support
Using the link function
I copy and pasted the link into the link box checked it to open in a URL for that company. And to open to that website. It is not working.
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