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Our website www.isaacallerton.com isn't working!
Please help. Our website www.isaacallerton.com isn't working. I can get into the back end but it isn't active on line. What is happening, please? We need our website.
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Troubleshooting
call a representative
how do I contact a representative for information on my account
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Account & Billing
Website unavailable
I recently created a website and linked it to my domain i created for it (DURLOMusic.com). However, when I try to go to the website, I get error messages (See Below) Error 1001 Ray ID: 9ab5ece0aeec5609 • 2025-12-09 16:37:07 UTC DNS resolution error
Problem
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Troubleshooting
Email Send/Receive Problem
Email will not send or receive through Outlook anymore. I can receive emails through my iphone, but cannot send emails there either. It seems this is a common problem many Homestead users are having. Is it being addressed? Is there a fix?
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Email Support
How do I cancel my store front page?
I would like to cancel my store front page as soon as possible. How can that be done? ayaricosmetics.com
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Account & Billing
E-mail is not sending!!
I can receive message but can't send! HOMESTEAD - Please get this fixed ASAP!!! We pay for services and NEED them to work properly!!!
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Roundcube
Access Error
I continue to get the same access denied error on my ElevenLabs AI Agent. The error seems to be the browser is blocking acceess. The code is not loading to give permissions policy and microphone access. The code for the AI Widget doesn't seem to be loading correctly. These are instructions to add co
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Websitebuilder
AI Agent Access Error
I am trying to post an AI Agent using Eleven Labs Widget. I have posted the Html code provided by Eleven Labs code. The chat and voice conversation with the Agent worked initally. After I continued to publish it to make changes, I continuously get an access error and the voice input is no longer rec
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Websitebuilder
Pay yearly
I can not find any options in my account to pay yearly instead of monthly. Is this possible? If so, how? Thank you.
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Account & Billing
Domain Transfer
I am trying to transfer a domain and the authorization code cannot be sent as it cannot locate my email. I updated my contact email - same result. Domain is rickelspickels.com
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Domain Support
Help with Domain
Hi, I'm trying to figure out why my www.surfingmontserrat.com is not showing up. Could you please look into it for me? Wondering if it's a wix issue, godaddy, or homestead. Thank you, Carrll
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Email Support
Roundcube webmail
I haven't logged into Roundcube for awhile and don't remember my user name nor password. Can anybody help me by telling me how to take care of this situation.
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Email Support
Emails not sending!!!!!!
For about a week now I have not been able to send emails. I can receive emails, but the sents just sit in the outgoing box. What gives? this seems to happen every December....bad timing!!! please help!
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Email Support
WordPress Installation Process
Hi, I have a domain installed on SiteBuilder in my HomeStead Account. Now I want to Install WordPress for my new domain. But I can't find any option here. How do I enable the “Web Hosting” option for my account (FTP + MySQL + PHP hosting) so I can install WordPress on my domains.
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Domain Support
DKIM-Signature Header Missing with Gmail "Send mail as"
My DKIM is setup through Cloudflare. The DKIM-Signature header is present when I send emails from roundcube but the DKIM-Signature header is missing when I send emails from Gmail using "Send mail as". Emails sent by roundcube to Gmail report: DKIM: 'PASS' with domain [my_domain] DMARC: 'PASS' Emails
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Email Support
managers log in?
Just came back to Homestead Site builder and cannot enter in for Loging to edit my site?
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Websitebuilder
Homestead.com is a Digital Dinosaur Held Together by Glue and Greed
I have been a customer since the early 2000s, when Homestead was transitioning from Quicken to Intuit, and the fact that this web host is still operating today is a testament only to customer inertia and corporate negligence. I am not just paying for a website builder; I am paying a premium price to
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Payments Support
How do I get my EPP code?
After rqst to send code for a domain transfer I get this message: There was an error retrieving this domain's contact email. Please try again later. The email in my contact information is correct.
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Account & Billing
SMTP Can Be Fixed By Changing the SPF Record in DNS
I do not know enough about to say what your SPF record would be. It might be different from mine. Homestead should be able to provide you with the exact SPF record.
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Email Support