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Unable to upload file
Unable to upload file to website, file has been saved correctly however will not load the new file, always reverts to older version. Has worked perfectly on every other file uploaded including some significantly larger files
Problem
Domain Exprired
My payment info is still good, not sure how my domain is expired. Website is not working. www.troop0045.com
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Domain Support
SSL Certification
How do I add this to my website. Currently visitors get a message that the site is not secure.
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Domain Support
RogerFranklin.org
It states above my web site that it is "not secure." How do I make it secure and can Homestead help?
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email Mailto link versus the "contact us" form page
I maintain an HOA website. I inherited this from a previous person. The site has a "Contact us" page on which the user can fill in their email and info. This page emails that info to me, the "webmaster". I would rather it sent this email to our current board of directors, which is a list of 7 indiv
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Email Support
is there something wrong with the site?
My site is not loading on any mobile device and my QR code is not working anymore. Is there something wrong with the homestead site or is it time to find a different company to provide me with better service than homestead?
Problem
Can I change the template?
I already started a page, but I've realized that the template isn't quite right for what I'm trying to do. I already have a domain attached to it, so I can't really start over. Is there a way to change a template for a site that's already started?
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Domain Support
Using the link function
I copy and pasted the link into the link box checked it to open in a URL for that company. And to open to that website. It is not working.
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How to delete add-on services?
Any idea how to delete add on Services? I’m getting charged practically double for things I’m not using. I can’t find an email to contact support.
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Account & Billing
I am unable to download site builder 404 error
I had an older version of site builder when I went to sign in I couldn't. So I went to download the latest version and get a 404 error message!! I am paying $150.00 + a year and cant edit anything. HELP!
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Websitebuilder
How do I remove some items from my account?
If I have 2 web domains and only wish to have 2 websites, how would I go about removing the add-on that shows I currently have 4 sites? Your help is appreciated. Let me know if you need any further information from me. Thank you.
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Account & Billing
Not Getting Any Help F
I am wondering what happened to the prompt, good help we used to get on here. Is anyone else having trouble with not getting help? I have an online business with a lot of products. There seems to be an issue with customers not being able to view product info, and not able to add products to cart. Al
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Websitebuilder
Products won't show up to put in cart
Is there an issue with Homestead? My products won't show up in Preview, at times when they do, when I click on one, it brings up a blank white page. I sometimes get an Error message when I click on a product. It says, Oops....something went wrong. When published, customers are having the same proble
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Websitebuilder
published website
I have updated and published my website but the page isn't updated when I go to my website.
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Websitebuilder
100% Full Mailbox message
I have one email on our account that is constantly getting the 100% Full Mailbox message. No one else in our company has this problem. Is there something in the settings I can adjust so I don't keep having this problem.
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Roundcube
Cancel Hosting but Keep Domains
How do we cancel our hosting plan but keep the domains? Please advise.
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Websitebuilder
Credit Card
I tried to change my credit card to 3 different cards (which I know are active), and your system still tells me that the card info was incorrect, go back and redo. Is there an issue on your end.
Problem
Changing credit card for payment
I have been trying to remove current credit card and replace with new, for billing - and it keeps saying it is wrong card number - because it keeps going back to the old one.
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Account & Billing
Credit Card info
Hello, I received an email from homestead saying my billing information was incorrect - even though nothing had changed. Anyway, I logged in and re-entered my credit card info, directly from my credit card. However, I received the response, "The credit card details you entered is incor
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Account & Billing