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E-MAILS ABOUT PAYMENTS

I am getting e-mails saying my payment didn't go through but when I go to my account on this website it shows you did debit my account successfully. It tis also showing on my banking account.

Question

 • Account & Billing

4

1

0

Horizontal Blue Line...

I'm seeing a 1/4" horizontal blue line (vertical position fixed at about 1" from bottom of the screen) on my Website Builder edit windows ((Please see attachment below)). This line appears on all of my pages.  I doesn't seem to be harming or affecting anything on my website, but it's rather an

Problem

 • Troubleshooting

9

7

0

PAYMENT

Log in: info@masquelive.com Details are correct The credit card details you entered is incorrect. Please check your card details.

Question

 • Account & Billing

6

1

0

Contact Us Form

Hi, is there any facility for automated responses for the contact form please?

Question

6

1

0

EMAIL DELETIONS

I deleted all the emails and junk in error HELP!

Question

2

1

0

Store tax and shipping

I'm using paypal as a payment tool so do I set up the tax rate in my store or through paypal and also I'm setting up a flat shipping rate in the store but I also need to have a different rate for international shipping. How do I set up the additional shipping rate for international sales?

Question

 • Sitebuilder Plus

9

1

0

Not receiving emails after trying SpamHero

I attempted to setup SpamHero by adding the MX records they provided and deleting the original homestead MX record. I also tried modifying the TXT record but put it back as original. Although SpamHero received my emails and forwarded them to mx.mydomain.com I never received them. I restored the orig

Problem

 • Email Support

8

1

0

Desktop version

I am unable to download the desktop sitebuilder version to my computer it keeps giving me an error 404 code. I really don't like the online sitebulider version as we have a slow internet connection, i also can't access my files as easily on it. How can i download sitebuilder to my computer?

Question

 • Websitebuilder

10

0

0

Why is all my files from 2020 gone in Homestead sitebuilder online

My Desktop sitebuilder does not want to publish my New files and online I only find 2019 as the newest.

Problem

 • Sitebuilder Plus

11

2

0

contact form not working

In spite of making no changes, my contact form stopped working about 2 months ago. I am not receiving any email inquiries via my form.  My email address is still correct in the spot where the form is supposed to go.   I have sent myself MULTIPLE test forms and received none of them.&

Problem

 • Email Support

23

3

0

Strange Email

I received an email from: Homestead Technologies <billing@hs-support.homestead-inc.com> Stating that my CC on file was not working and they'd have to suspend my account. I checked my account and everything seems to be good.  Has HOMESTEAD be hacked?

Problem

9

3

0

Mobile site not showing as desktop version

Any help here is much appreciated. We have it set so that users accessing our site on a mobile device see our desktop site. Since we have a fair about of elements on each page and the site is updated daily, we do not want the mobile view... the layout just doesn't fit our needs. The desktop view wor

Question

 • Troubleshooting

9

1

0

how do I change email password?

how do I change email password?

Question

6

1

0

page is not found

I worked on the page but it is not published or something ? the page is not searchable, I cannot find out

Problem

6

1

0

Email

My new email is not working properly kelly@apexautorvrepair.com, it is forwarding the emails to my old email kelly@pmtruck.com

Problem

 • Email Support

12

1

0

how do I convert current website to mobile view

we currently have a website but it is not mobile friendly. Do I need to recreate a site or is there a conversion tool?

Problem

 • Websitebuilder

16

1

0

put a hold on my account

I need to put a hold on or cancel my account

Question

 • Account & Billing

13

1

0

How to build a blog?

How do I construct a blog to use daily as opposed to a website?  Do I need a domain for that and HTTPS: address?  Any technical difficulties different from website building?   

Question

3

1

0

How soon will website be available publicly?

After publishing my website how long does it take to be able to see on Google or any search engines.

Question

6

2

0

Photo salvage

Is there any way to download all the photo files from my account? I have lost most of the photos that I have on uploaded.

Question

3

1

0