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Website doesn't update - using SiteBuilder desktop or SiteBuilder Plus
When I publish changes to a webpage using SiteBuilder desktop the changes are published to http://mikesarttruck.homestead.com/ but they are not visible on http://www.mikesarttruck.com. I am so confused about how to fix this. I need to continue to use SiteBuilder desktop, and I know that you no longe
Problem
• Sitebuilder Plus
WebsiteBuilder: Types of Text Boxes
In WebsiteBuilder, there are 4 different types of text boxes available:The first 3 options are Header Text Boxes, which will help convey information to search engines about your site content. Use these elements to communicate to search engines what your site is about. These three tags do have an imp
Article
• Websitebuilder
Website forms is down
Keep getting a host error when trying to submit form from website. This keeps happening more and more!
Problem
• Troubleshooting
What is Google Workspace?
Google Workspace gives you a professional email, online storage, shared calendars, video meetings, and more. Google Apps makes collaboration simple and effective. You will have the ability to share spreadsheets and documents, create video conferences with Hangouts, and use instant messaging. You can
Article
How to Create a Successful Email Marketing Campaign
Another excellent article from our partners at Constant Contact.In theory, building a successful email marketing campaign seems simple. You just have to write the text, sprinkle in some images, find your email list, and hit send.In reality, a successful email campaign requires a
Article
• Email Support
pictures not loading to view
pictures have been uploaded, can see on builder but not showing up on actual website?
Problem
• Troubleshooting
Create a Holiday Social Media Calendar
By now, you’ve probably heard about the importance of using social media to promote your business during the holidays and throughout the rest of the year. When it comes to the holidays, you know how important having the right plan to reach new customers and bring people into your store can be. And e
Article
• Marketing
WebsiteBuilder eCommerce: Digital Download
Not all products are physical items that need to be shipped out. Examples of items you might want to sell include e-books, audio files, downloadable images, or any item which can be electronically stored in a file. If you've written a book or composed music, you can save on the cost of production an
Article
• Websitebuilder
Domain Association Needs Changed
I recently purchased a new domain name -- "highlandhumanesociety.org". I need the current "highlandcountyhumanesociety.com" (hchumanesociety) to point to this new domain name. Can you please do this for me or give me instructions on how to do it? Thank you.
Problem
The Importance of an Eye-Catching Home Page
The results from our Twitter poll are in! The part of a website that people think is most important is:An Eye-Catching Home PageThe Home page of your website is the first thing people will see when they visit your site. This means that it is up to your Home page to make a great first impression, mor
Article
• Websitebuilder
Sitebuilder Plus: OG Image
Note: We want to provide a few common and useful snippets for your use, but our support department is not able to assist you with editing code. They can help you with code placement.If you want to specify what image is used when someone shares/posts/likes your website on Facebook you can add this sn
Article
• Sitebuilder Plus
password on page
cannot remove password off page I have removed the password from the page settings, saved and published. . . several times. This does not fix the problem. When I access the page it still shows up password protected.
Question
• Troubleshooting
WebsiteBuilder: Sections Menu
A sections menu is like a site navigation menu for a single page. If you have a long page, with several sections of content, you can add a sections menu to allow users quick access to each section.1) To add a sections menu, click on elements2) Click on Site Navigation > Sections Menu.3) Place the
Article
• Websitebuilder
404 Error
I constantly get 404 errors. I get them when I try and choose a template for a new site or try and delete a domain. It's driving me crazy. How can this be fixed??
Question
• Websitebuilder
I cannot access DNS records like the help article shows
When I click on Domains, there is no place where I can actually modify DNS records. It just forwards me to my billing page.
Problem
Account: Add On Services
If you need additional services added to your account such as email accounts, email storage upgrades, eCommerce information, disk-space, package changes or more information on services we offer, look under the Add-on Services tab. The first subcategory is Get More Customers, which provides
Article
• Account & Billing
Gmail error
Emails that I send to ANY gmail address are suddenly being returned with the following error. "This message does not pass authentication checks (SPF and DKIM both\n550-5.7.26 do not pass)". Is this something that can be fixed please? Thank you in advance.
Problem
• Email Support
Can't point domain to site
I'm trying to point my domain "wlbx.org" to my site called "wlbxstation," but whenever I try, I get this error: Domain can not be associated to the selected site.The selected site already has a domain associated to it. WebsiteBuilder supports only 1 domain association for a site
Problem
Website Not Publishing Changes!
I'm trying to update my website and even though the builder tells me its published, I'm still seeing the same old content that I thought I was updating. I've cleared my cookies and cache and still seeing the same old page. Even my daughter looked at the sight from her phone and seen the same old pag
Question
• Troubleshooting