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You can either post your concern as a question here on the Community and I can help you or you can call out support number 800-710-1998. We cannot call you.

Sitebuilder Plus: Edit Site Navigation Menu

Here are some instructions to edit a page's name and link within your site navigation menu:Click Websites Manager in the left navigation menu.Then, click Edit Site.Click on your navigation menu so it is highlighted.Click Links in the Site Navigation Menu Settings. Select the page that you want to ed

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Brand User

You can select your navigation menu, and the up or down arrows will allow you to change the order of the links.

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Sitebuilder Plus: Edit Site Navigation Menu

Here are some instructions to edit a page's name and link within your site navigation menu:Click Websites Manager in the left navigation menu.Then, click Edit Site.Click on your navigation menu so it is highlighted.Click Links in the Site Navigation Menu Settings. Select the page that you want to ed

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Brand User

Hello Kelly9627.homesteadcloud.com is just the site names for sites built on our newer builder. You view the stats from within the builder. On the panel on the left, there is a option for "Stats"

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Sitebuilder Plus: View Website Statistics

Here are instructions to view your website statistics for Sitebuilder Sites.Click Websites Manager in the left navigation menu.Click View Stats.A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.

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Brand User

Hello owen2520, I just tested and the stats are working on my end.

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Sitebuilder Plus: View Website Statistics

Here are instructions to view your website statistics for Sitebuilder Sites.Click Websites Manager in the left navigation menu.Click View Stats.A redirect page will open up with information regarding your website's statistics. If it doesn't redirect, click the link provided.

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Brand User

Are you trying to point the domain to an old site until you get the site built through Homestead?

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Account: Transfer a Domain to Another Host

Here are instructions to transfer your domain to another provider.Note: ICANN regulations require domains to be with a provider for 60 days before they can be transferred to a new hosting company. Therefore, you can only transfer your domain name to another host if it's been with us for 60 days.

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Brand User

Malcolm3071, if you need your domain's privacy removed, I can assist with that. Please let us know.

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Account: Transfer a Domain to Another Host

Here are instructions to transfer your domain to another provider.Note: ICANN regulations require domains to be with a provider for 60 days before they can be transferred to a new hosting company. Therefore, you can only transfer your domain name to another host if it's been with us for 60 days.

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Brand User

You can find information here on how to transfer your domain.

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Account: Transfer a Domain to Another Host

Here are instructions to transfer your domain to another provider.Note: ICANN regulations require domains to be with a provider for 60 days before they can be transferred to a new hosting company. Therefore, you can only transfer your domain name to another host if it's been with us for 60 days.

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Brand User

Hello Carrie2250Emails cannot be transferred. You will need to archive your emails using a program like Outlook before you transfer your domain.

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Account: Transfer a Domain to Another Host

Here are instructions to transfer your domain to another provider.Note: ICANN regulations require domains to be with a provider for 60 days before they can be transferred to a new hosting company. Therefore, you can only transfer your domain name to another host if it's been with us for 60 days.

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Brand User

Hello Lori, I see these are all pointed domains on the Homestead account, I can assist with deleting these domains.  

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Account: Delete a Domain Name

You can remove a domain from your account. Before you delete your domain, there are a few things you should know: Any email messages or email addresses associated with your deleted domain will be lost. Therefore, we recommend that you delete your domain only if you can easily spread the word that

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Brand User

Hello, I can see you deleted oldmcdebbiesfarm.net from your account and then readded it as a pointed domain. I will need to delete that from the account in order to be able to restore the domain as you are requesting. The charge for this will add $24

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Account: Delete a Domain Name

You can remove a domain from your account. Before you delete your domain, there are a few things you should know: Any email messages or email addresses associated with your deleted domain will be lost. Therefore, we recommend that you delete your domain only if you can easily spread the word that

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Brand User

If the domain name is restored and you decide to transfer it out and request closure of the account you will not be charged again on the next bill date. Yes, Homestead would be able to prorate any amount that was paid for and not used.

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Account: Delete a Domain Name

You can remove a domain from your account. Before you delete your domain, there are a few things you should know: Any email messages or email addresses associated with your deleted domain will be lost. Therefore, we recommend that you delete your domain only if you can easily spread the word that

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Brand User

Okay, in this case I will close out the entire account. You will receive an email confirmation.

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Account: Delete a Domain Name

You can remove a domain from your account. Before you delete your domain, there are a few things you should know: Any email messages or email addresses associated with your deleted domain will be lost. Therefore, we recommend that you delete your domain only if you can easily spread the word that

Article

Brand User

You would need to transfer the domain, we can't just release it. To do this, the domain would need to be properly re-added to the account. Would you like me to make this change?

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Account: Delete a Domain Name

You can remove a domain from your account. Before you delete your domain, there are a few things you should know: Any email messages or email addresses associated with your deleted domain will be lost. Therefore, we recommend that you delete your domain only if you can easily spread the word that

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Brand User

I have deleted the list of domains from the account. differentweightloss.com wjm-financial.comvisitourbiz.comuniqueplankton.com lorimatthews.net uniquestrips.comformhungercontrol.comuniquezeolite.com 

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Account: Delete a Domain Name

You can remove a domain from your account. Before you delete your domain, there are a few things you should know: Any email messages or email addresses associated with your deleted domain will be lost. Therefore, we recommend that you delete your domain only if you can easily spread the word that

Article

Brand User

I tested uploading to this site and large images upload fine. I recommend using google chrome when uploading. What is the size of the image you are attempting to upload?

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WebsiteBuilder: Add an Image

Click on Elements > Images > ImageThis will bring up a page that gives you options for selecting an image. You can either:-Add Image from upload-Add image via link-Select from images you've already added-Use stock imagesSelect the desired image and click Place. The image will be placed on the

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Brand User

There is not a way to collapse the left menu, apologies. If would like to provide what page it is on and what the image is, I wouldn't mind assisting in deleting it.

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WebsiteBuilder: Add an Image

Click on Elements > Images > ImageThis will bring up a page that gives you options for selecting an image. You can either:-Add Image from upload-Add image via link-Select from images you've already added-Use stock imagesSelect the desired image and click Place. The image will be placed on the

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Brand User

I am very sorry for the inconvenience, we are working to get this issue resolved as soon as possible. We are providing updates here.

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Account: Error While Updating Card

If you've tried to update your credit card online, but it won't authorize, you should check with your bank for the following possibilities.Bank does not allow $1 or $0 transactions Bank does not allow online paymentsBank does not allow payments for online servicesBank has charge for Homestead Techn

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Brand User

Here's an article on transferring your domain. Make sure you have your privacy removed as well. Login at Homestead, go to Domains, and click the Use A Domain You Already Own, this is where you start the process.

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Account: Transfer a Domain to Homestead

To use an existing domain with your website, you can either point or transfer your domain. Once you transfer to us, you will be able to manage your email, domain, and website within your account. We will renew your domain every year as long as your account is active. If your domain ends in .com,

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Brand User

Hi Carol2046,Take a look at the article above. Does this help you out any?

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Sitebuilder Plus: Unpublish a Page

Here are some instructions to unpublish a page. Click Websites Manager in the left navigation menu. Then, click Edit Site. Click your domain name or site name at the top and choose View File Manager. Select the page that you wish to unpublish and click Unpublish in the toolbar.

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Brand User

Hi there John, That domain used to belong to another account in our parent companies system, so it was causing an issue. I was able to get this resolved. Please try again, you should have no trouble at this point.

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Account: Create a Domain Email Address

When choosing to create an email address, you have two options. G Suite Webmail You can read more about purchasing G Suite hereThe following are instructions to create a regular Webmail email address. Important: Before you can set up any email accounts, you must already have a domain associated wi

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