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email problems

Hi, My email hosted by Homestead is no longer forwarding to my gmail account. I can't log into my Homstead/Mail Cube account and can't reset the password and not sure why that would be necessary. Peter

Problem

 • Email Support

16

1

0

M
Help Creating Order Form

I would like to create a form for customers to place orders and to make payments. How do I do this?

Question

 • Payments Support

5

1

0

Photos on gallary are jumping around

When editing the caption for a photo in the gallery the photo will jump to a new location and the caption will not follow, the caption will not match the photo

Problem

2

1

0

N
My Site is Down Completely!

Hi,I saw that one of the licensed photos on my website had an issue with the Homestead TOS. I have no idea why. It wasn’t risqué, it was just someone getting a therapeutic massage (I’m a state-licensed massage therapist). I swapped out the photo for a new one and made no other changes. Now my whole

Question

 • Troubleshooting

5

1

0

M
How to Revert Back To A Basic Website To Cut Costs.

Im Retiring And Dont Need The Unlimited Gold Package ' Im Looking To Keep Basic Website ?

Question

4

2

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J
Cancel Subscription

I need to cancel my subscription from the UK - have followed the prompts but now I can't call the 1-800 number from overseas. Please help!

Problem

 • Account & Billing

23

2

0

S
Change a domain name

How do I change a domain name and keep all is on the site?

Question

 • Websitebuilder

14

2

0

D
lost web page recovery

I have a web pagethat is published and viewable on line but when I try yo bring up the fileon sitebuilder I get a blank page. Is there a way to recover the published page and bring it to sitebuilder for editing?

Question

 • Troubleshooting

7

2

0

T
DNS Server Access Not Working

I cannot gain access to my DNS zone file for intracoastalfireprotection.com. Error message states that partners are having technical difficulties and to try back later. That's been the case all day today. Please advise.

Question

 • Domain Support

8

1

0

G
Photo displays as tiny square in middle of page

Uploaded a .jpg file (33K in size) approx 16 x 12 inches, to my file manager and published it. Created link from my "Photos" page to this file, saved and published it. Why does the photo (called from the link) display as a tiny 15 x 15 pixel square? How do I fix this? All my other linked photos

Question

2

1

0

Comcast blocking my emails as spam

Comcast is blocking my emails as spam. error code BL000000

Problem

 • Email Support

8

1

0

My emails are not going through

My emails sent to anyone at the comcast.net domain is being kicked back as spam

Problem

14

5

0

I keep getting ERROR messages when trying to upload files and attachments to emails.

I never used to have a problem sending attachments, PDFs, etc by email. Now, everything I try to attach says error when trying to attach... what's going on? If I need to cancel my service and go through another hosting company, I can do that, although it would be inconvenient. But what's even mor

Question

 • Email Support

16

1

0

S
Editing Mobile Site

I messed up some of the additional nav buttons I added to my site in the mobile version. It looks perfect in the desktop version. How do I reset it so the buttons revert back to their original shape and size? Thanks!

Problem

 • Websitebuilder

7

2

0

J
Lost ustername and passwords from the hurricane on Sanibel

We are finally able to get out systems back up and running from the hurricane on 9/28/22. The problem we are having is that we lost everything including our username and password book.  We were able to get into the homestead account but not the e-mails.  How can we reset these.  You

Problem

2

1

0

Accepted Solution

Domain name

I registered a domain name on Friday, but am still not able to use it. How long does the process take?

Question

4

2

0

cannot get a second PayPal page to work

I have a second payapl page I set up for discount customers but it gives me a 404 error as the graphic indicates. https://whitedovesfarmfresh.com/AKGoldClubPassionFruit67659

Question

2

1

0

Cancel Sub

I Tried to cancel subscription... Thought it would be seamless but it's not. Now I have to call? I've already transferred my domain. Waited. Got confirmation. When I logged into my dashboard the picture I included popped up. HELP 🙏 PLEASE

Problem

 • Account & Billing

10

1

0

J
Email upgrade

I added an email storage space upgrade for $1.00 to get 2G of space. It doesn't seem to have added it to my account.  How long does it take for it to take effect?

Question

 • Email Support

6

1

0

How do you hide store temporarily.

I need to just hide my store, and all I seem to get is to delete the store, which I do not want to do. Thanks

Question

 • SimpleStore

3

1

0