bob5981's profile

15 Messages

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302 Points

Sunday, June 30th, 2024 9:29 PM

Need assistance. I deleted my site by mistake

I was adding a new page to my site (bomalley.homestead.com). I tried to move a folder, but it duplicated the top folder (bomalley). When I tried to delete it, I deleted everything. Is there a way to recover my lost folders/files?

15 Messages

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302 Points

4 months ago

sorry, just to clarify. The index page (bomalley.homestead.com) is still there, it's all the files beind that were deleted

451 Messages

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11.1K Points

While in the editor, up top in the black strip near the SAVE and PUBLISH buttons, you should see a little thing that looks like a clock.  Click on that and your version history should pop up.  You should be able to restore the version before you erased everything. Hope that helps.

15 Messages

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302 Points

Lynn, thank you for your assistance. I don't seem to have that clock icon. I'm using the online editor and the package I have is Website Gold Plus Package. The page I'm on is called Websites Manager Under that is a tool bar with the following icons from left to right

View Page /  a window with the name of the page I'm editing / Page Settings / +Insert  with several icons , Save / Preview / Publish icons. And that's it.

I was moving folders around in File Manager when I caused my problem. In that window I have: New / Edit / Import / Delete / Preview / Publish / Unpublish / Refresh / Help, nothing else

It's a family history website that I've been adding to for many years, but maybe it's the universe's way telling me it's time to start clean and do it right this time.

thank you for your help 

451 Messages

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11.1K Points

Oh, so if your online editor does not look like this picture,  I would then suggest that you call Homestead at 800-710-1998 and see if THEY can restore your files. 

451 Messages

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11.1K Points

They are open 9-6 EDT

15 Messages

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302 Points

4 months ago

Lynn,

     These are the only links/icons I have in the editor. Thank you for your assistance and thank you for showing that I could add an image to a comment. That is really helpful.